Maren Atlassian Team

Hi there, Maren here from Atlassian. It is possible to delete all spaces at once from Confluence Cloud by "resetting" your cloud site, which removes all data from your site and returns settings to their default states. This will affect site data but not user management. I hope this helps, and please let us know if you have…

Hi there, A great question. Do you know what server version your customer is on? Space import is the best option given your situation, however, this method won't work if the space you're importing is from Confluence Server version 6.13 or earlier. If it is from an earlier version, here’s our suggested workaround: * Sign up…

Hi Florian, Maren here from Atlassian. To help anyone else with similar questions in the future, I wanted to add some additional guidance. We've recently updated our Confluence Cloud space import to support GDPR compliance in cloud. As a result, space import (the method Florian describes) will not work if you are importing…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently gathering interesting in…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently gathering interesting in…

Hi Suman, Thanks for reaching out. As you saw, there's currently a 250 GB limit in Jira Cloud, however, as per our storage policy, that limit isn't currently enforced: What will happen if I exceed my storage limit? Storage limits in Cloud are not currently enforced. We are revising our storage policy in Cloud and will roll…

Hi Sintae, It sounds like you're trying to hide projects in Jira Software cloud, based on your description. You can find instructions for how to do that here. Note that the article says: A 'hidden' project will still be visible to people with admin permissions; regular users won't be able to search, view or modify any of…

Hi Derek, It sounds like your question is about attachments in Trello - you might want to re-post this in the Trello space or tag it as "Trello" to get the right people looking at it! Cheers, Maren

Hi there, I wanted to share some updates since this question was originally posted. Migrating users between directories As outlined in our migration planning guide, if you're using any external user directories like LDAP or AD on your Jira Server instance, those users won't be imported during your migration. You'll need to…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server (formerly Stash) to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently gathering interesting in…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently gathering interesting in…

Hi there, For Jira-specific migration advice and documentation, check out: * Plan your cloud migration * Cloud migration FAQs In general, we recommend migrating performing the Jira migration first. As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently gathering interesting in…

Hi there, As you've found, we currently only support migrating repository data (your source code) from Bitbucket Server to Bitbucket Cloud. There's no supported method for migrating user accounts, permission structures, or repository metadata like pull request history and comments. We're currently gathering interesting in…

Hi there, It sounds like you're running into a bug which we currently have tracked below: * Importing JIRA Service Desk Server site export into JIRA Cloud fails with version error There is a new workaround for this issue which just requires you to edit the entities.xml file contained within your backup. You can run the…

Hi there, It sounds like you're running into a bug which we currently have tracked below: * Importing JIRA Service Desk Server site export into JIRA Cloud fails with version error There is a new workaround for this issue which just requires you to edit the entities.xml file contained within your backup. You can run the…

Hi there, We're excited to share recent updates to Atlassian's cloud products since this question was originally posted. Comparing cloud and server Atlassian’s cloud and server products provide the same benefits – planning, tracking, collaboration, code repository management, and more – but differ in features and…

Hi there, We're excited to share recent updates to Atlassian's cloud products since this question was originally posted. Scalability With cloud, you get instant access to new feature releases and automatic upgrades, alleviating the need for manual work to your internal systems. Additionally, cloud now supports increased…

Hi there, We're excited to share some recent updates since this question was originally posted. Below are some updated answers to some of the questions posed. New migration tools We've recently released the Cloud Migration Assistant for Confluence, a free Atlassian-built app that helps you migrate all of your content and…

Hi there, Maren here from Atlassian. We're excited to share updates to our migration documentation since this question was originally posted. If you're looking to migrate from Jira and Confluence server to cloud, you can find all the information you need to plan, conduct, and optimize your migration at: * Atlassian Cloud…

Hi there, Maren here from Atlassian. For anyone running into this same issue, check that you aren't trying to import a full site backup using the space import functionality. We're excited to share updates to our cloud migration tools since this question was originally posted. Importantly, we do not recommend using space or…

Hi there, Maren here from Atlassian. I wanted to point everyone to our documentation, which answers the questions here as well as gives guidance on how to be successful with your Jira Server to cloud migration. For more info to help you decide if moving from server to cloud is a good option for you, check out our Atlassian…

Hi all, Maren here from Atlassian. I wanted to give a quick update to help point people in a similar situation towards the right resources. To answer some of the questions asked: 1) The documentation states “This import procedure overwrites all the existing data and configuration in JIRA cloud applications and…

Hi all, We're excited to share updates to Atlassian's cloud products since this question was originally posted. Cloud and server APIs To address the original question, we have two sets of developers docs for Confluence: one for Confluence Cloud, and one for Confluence Server. Confluence Server is synonymous with Confluence…

Hi all, We're excited to share updates to Atlassian Cloud since this question was originally posted. Scalability With cloud, you get instant access to new feature releases and automatic upgrades, alleviating the need for manual work to your internal systems. Additionally, cloud now supports increased user and storage…

Hi Atlassian Community, Just a quick update to let you know that the Confluence Cloud Migration Assistant now helps you easily move users and groups along with your content from Confluence Server to Confluence Cloud. Built and maintained by Atlassian, the app is free to install and use and is the easiest and most reliable…

Hi Atlassian Community, Maren here from Atlassian. While it looks like this question pertains to a Confluence Server to Confluence Server migration, I wanted to highlight a few newer resources that will help explain how to import Confluence Server data to Confluence Cloud. Importantly, we do not recommend using space or…

Hi Geoffrey, Maren here from Atlassian. Thank you for sharing your issue, and the fix. I've forwarded your question along to the team working on the Migration Assistant so they can document the issue for future users. Please feel free to reach out with any other questions, we're happy to help. Best wishes, Maren

Hi all, Maren here from Atlassian. We know that storage is critical to teams' productivity and success on the cloud. That’s why we’ve increased the storage limit for both Jira Cloud products and Confluence Cloud from 25 to 250 GB, regardless of user tier. It’s also important to know that storage limits in cloud are not…