Sagar Mahajan Community Champion

Welcome to the Atlassian community @Tiffany Myers 

Welcome to the Atlassian community @Emmanuel.A 

Hi @Nicoleta Burz Welcome to the Atlassian community. Can you let me know what hosting option you used for your Jira, Cloud or Jira Datacenter as there is no easy way to get the attachments counts in the Jira and you may need to create a scripted to capture the attachment count and use that field in the JQL search and…

Hi @daniel Welcome to the Atlassian community, If you able to access the VM through SSH or any other means then you can check if the Jira process is running on it or not. ps -ef | grep jira or ps -ef | grep java If you get any process running then you will also get the path from where it is running. If you no process is…

Welcome the Atlassian community @Lamika Wilson 

@Anu Issac What is the project type of this issue is it company managed project or team managed project? you can get his detail from the left-botton corner of the project

Hi @Anu Issac As suggested in the error screenshot, can you check the field is available on the edit screen of this issue-type or not.

Hi @Sanyal_ Kunal You can check the old community posts related to this issue, you may get some insight for the same. https://community.atlassian.com/t5/Jira-questions/new-user-not-receiving-invitation-email/qaq-p/1637438…

Hi @Sarah Saddler Welcome to the atlassian community. Can you show your CSV file's column values what fields you have selected their like summary, project name, project key, etc. it will help understand why the issues are not updated correctly.

Hi @Ella Z Welcome to the Atlassian community. To randomly select one user from a multi-user picker field in Jira Automation, you'll need to use a combination of Jira's automation rules, smart values, and potentially some scripting or custom functions if the built-in features do not directly support random selection. I…

Hi @Venkata Subbarao Harish Nimasakavi It is not possible have sub category for the priority value as they are unique per priority scheme, for your requirement you need use the custom fields having these sub category values and based on the automation, script you can further related what value you will need based on the…

Hi @Winnie As per the document for standard plans the limit is 10 MB and if you have paid subscription then you can attached a file with max size as 250 MB, check the below document for more details. https://support.atlassian.com/trello/docs/adding-attachments-to-cards/…

Okay, Can you check if you have proper permissions to Rank the issues in your board/project as to rank the issues user need to have a 'Schedule Issue' and 'Edit Issue' permissions Also, check the below document for more details about Important things to note about ranking issues…

Hi @Akhmed Mokhamed Did you check the Jira application logs when you enabling the plugin or installing the same, that could give you insight what the cause here. Also, most of the time plugin enable/disable issues are related to the plugin cache, so I would suggest try clearing the plugin cache as mentioned in the below…

Hi @Tripti Varshney Welcome to the Atlassian community. Your requirement is that when developer select the "No dependency" option other select options related to teams should not be available for select? as the field you created multi-select so by default users can select multiple values for this field but you want to…

Hi @oonatsky Welcome to the Atlassian community. If there are lot of pages in your on-prem confluence then you can follow the below method to migrate the required pages from on-prem to cloud * Create a new space. * Move the required pages you want to migrate to the new space. * Export that space and import it in the cloud…

Hi @Jeremy Helms Welcome to the Atlassian community. What is the exact issue here, when you drag and drop the issues from the backlog or sprint not getting added where you want to add like top of any issues or bottom of any issues?

Hi @Owen You will get that from the Report section from the project/board sidebar as shown in the attached screenshot, and report will be generated when there is first sprint is closed/completed

Hi @Eseohe Asuelimen It's better you reach out to the Atlassian support on https://support.atlassian.com to get quick assistance for this issue, also can you check in the product access page if you have have the appropriate permissions https://your-site-name.atlassian.net/jira/settings/products/jira-product-discovery/access

You can edit the Sprint name if you want,

Your board filters are good as they are having issues from the single projects only.

Hi @RH The users who have access to the project portal and have access to the issues can add a comment from the portal and that comment will be get added as external comment when you view the issue from the Jira with agent access. Internal comments can be added by the Agents or Collaborator, But collaborator can't add a…

Hi @emanuela hugianu Welcome to the Atlassian community. The Sprints are not bind to projects rather they belong to the board they created as you have two projects and using two different boards for the Sprints then Sprint name can be same on both the boards. If you update the filter query to use the issues from the both…

Hi @Krisztina TEGLASI Thats correct Original Estimate and Remaining Estimate are the system fields and auto created when Time tracking is enabled in the Jira site and these fields are not shown on the screens but you check your project layout setting and remove that field from the issue layout as shown in the attached…

Hi @Ashima Bhatia You can check the below documents for installing Jira Datacenter on the AWS, Azure, I didn't found the one for Google cloud but as these cloud hosting platforms are more or less have similar features for basic services for VMs, Database, Storage, Load Balancer, etc so you can check these to decide which…

Hi @Henry Dean In Jira Cloud, the "Time Spent" field (also known as "Logged Work") is a is part of the time tracking feature in Jira and it is shown in the work log tab in the activity section where comments, history is shown it is not like other Jira fields that will be shown on the Jira issue screen. When Time Tracking…

@Anu Issac I created a below rule and it is working fine, not giving any error when other component is selected for child issues as automation rule keep the component added while creating the child issue and also copy the component from parent issue after the child issue created, so in this case child issues will have both…

Hi @Bhargavi Vasa Can you let me know if any specific requirement for doing space export/import using rest API and an not from the UI as doing it from rest api is not have reliable options and UI has preferred way to do so. I have not tried is from my side, but found some related community posts that may give some insight…

Hi @Anu Issac Can you share your working automation details as if you not want to take any action when parent component is different than what it is selected for child issues then it need to be added in the automation rule condition to skip it when component is not matching the parent, if you share the rule, that will help…

@Sri Ram Sai Pavan Relangi Welcome to the Atlassian community