Stephen Sifers Atlassian Team

Hello Pankaj, Thank you for providing the error message you get upon attempting to access a pull request. Your error message looks to be possibly related to a plugin/add-on which is not compatible or out-of-date with the version of Bitbucket you’re on. I would like you to try running Bitbucket in safe mode to see if you’re…

Hello Volker, Thank you for reviewing my answer and providing further details as to where you're at in the process and what references you're using. If you could please, can exactly what you've already completed having a floating TOC? This will allow us to see what's done to see if a javascript solution is available.…

Hello Drew, Thank you for testing out the provided information. I went back through and retested this and found it didn’t work on a fresh instance. I had an issue in my testing instance with some residual from the previous testing. I did create a fresh instance with 6.12 and found another method that may work for you. This…

Hello Celine, Thank you for providing information on what you’re trying to accomplish. I would like to have a bit of further understanding as to why you’re wanting to merge multiple Confluence pages into a single XML document while maintaining the parent level? I ask because you may simply get these pages and their parent…

Hello Volker, Your idea of having a floating table of contents, similar to what is available within the developer site, is a shared idea and others are interested in this as well. With that said, I tested some solutions I found within Community and found a post which had something close to what you’re looking for. You may…

Hello Drew, Thank you for providing vast amounts of details into what you’re attempting to accomplish. This really helps to paint a picture of what you need and how you’re trying to achieve this. I tested the following and found you may filter based on group/membership. This means you should be able to filter based on a…

Hello Zexin and welcome to the Community! Thank you for providing the steps you took to test and confirm what you’re seeing. To clarify how this works, this is precisely how SSH is designed to work and be used. When using an SSH key, you have uploaded the keyset to the server to verify your machine you’re using, along with…

Hello again Alian, Thank you for letting us know you're using the command line. Did you recently install SourceTree on your machine(s)? If so, there may be another gitignore_global.txt file located within your documents that are taking precedence. I was able to locate a StackOverflow thread related to the same type of…

Hello Venkat, Thank you for providing detail into what you want to develop. As you are doing already, your best bet is to use CQL to your advantage in this. The endpoint I would suggest you use is GET /rest/api/search. With the application of CQL to filter based on parent, this should allow you to search all pages of the…

Hello Salla, The feature request you have linked is reported as “Won’t do” due to limited demand. With this said, you do have additional options for PDF exports within the Atlassian Marketplace. While you may be able to resolve this in the short term via CSS for export, that CSS stylesheet may not apply to new versions in…

Hello Julien and welcome to the Community! While you most certainly look into creating an add-on which may allow for this type of functionality, I would suggest reviewing the available plugins which may already include what you’re wanting to do. There are 90 add-ons which I found within the Atlassian Marketplace for…

Hello Matthias, Thank you for providing further detail into this issue. We have 2 more items we can try to see where the issue is. The first is as follows: * Symptoms * After removing or disabling a user, the user count in Confluence Admin > License Details is not updated. * Cause * The user still exists in Confluence's…

Hello Marcia, To further look into this issue I have created a support request on your behalf. You should be receiving an email shortly with the support details. Regards, Stephen Sifers

Hello Ram, Something is causing your instance to be rate limited. This could be due to the total sum of all requests against the instance or something else that is integrated. To further find what the cause of this issue is, we request you create a support case to have someone look into this further. To create a support…

Hello Leonid and welcome to the Community! Congratulations on picking up Bitbucket and starting your testing on Git LFS. To understand what is happening and exactly why, could you please share your lfs.url configuration with us (Please ensure you sterilize any personal data to include URLs, Usernames, and passwords)? Once…

Hello Amesh, Your branches within Bitbucket may have been cleaned up depending on which options were selected when the branch was closed or the pull request was merged back. If none of the new commits in the branches made it back to master or other, then chances are the branches were closed or deleted. If the changes did…

Hello Joe, The functionality you’re looking for within Bitbucket server is not built into the product and will require an add-on to achieve. Default notification will either be triggered in batches or immediately. More about the default pull request notifications may be found at Pull request notifications. For the add-on…

Hello Alain, Thank you for providing the details of what you’ve checked already. I do have a question though, are you using GIT command line or are you using Sourcetree? If you’re using Sourcetree, there was a reported issue similar to what you’re experiencing. The issue reports the following to resolve it: Sourcetree adds…

Hello Ryan, When pushing files from Sourcetree, unless excluded, they should be sent to Bitbucket. With this said, DLL and EXE file types may not make the push due to the file type. Something to check would be to ensure you have no excluded to file types. Please review your .gitignore and .gitignore_global files to ensure…

Hello Ram, Thank you for providing the error message along with the screenshot. The response 429 is typically associated with API/Request rate limiting. There are limits in place which are set per hour. Here is a break down of which rate limits are in place: Git web (HTTPS://) requests - > 60,000 requests per hour hg web…

Hello Matthias, My suspicion is that one of the users who is linked between Jira and Confluence and is also a Confluence local user and administrator is being deactivated but being either reactivated or treated as an active user. Let us try something and see what the outcome is. * Disabled the user on the Jira side. *…

Hello Tomasz, I reviewed your question and tested and confirmed we’re getting the same result. The class you’re calling only has 2 nested classes, which are the static classes. You may find more about the classes for LicenseDetails at com.atlassian.jira.license.LicenseDetails. I am still attempting to find out how to…

Hello again Jose, We did confirm this is a bug within a new beta feature that was released. I have submitted a bug request for this issue, you may find this request at Issue #18138. There is a workaround while this bug is reviewed. Workaround: Disable "New pull request list experience" Click your Avatar > Select Bitbucket…

Hello Jose, I did confirm you’re not able to search by pull request number within Bitbucket cloud. I did find that you’re able to append the URL with the pull request number and that will take you to the pull request. The request would look similar to: https://bitbucket.org/{user}/{repo}/pull-requests/1234 I have not been…

Hello Leslie, Thank you for sending me your pg_dump string. Reviewing what you sent, the pg_dumpall will attempt to backup every database within postgres at the time of execute. This may be the cause of your error. I would like to try only backing up the Bitbucket database and see what the result is that we get. Could you…

Hello Fabian and welcome to the Community! When accessing Confluence, you will land on the dashboard page. The landing page can be changed to another landing page which you may fully customize to display whatever content you see fit. To change the landing page within confluence, please follow these steps: To use a page as…

Hello Leslie, Could you please let me know the exact command string you are using with pg_dump? (Please remove any usernames or passwords, just replace those with admin and password). Regards, Stephen Sifers

Hello Anita, Thanks for responding and providing further clarification. Your Okta authentication will be used for accessing the Bitbucket application via the web interface. When accessing Bitbucket via the API you need to use a token as your request will not be processed through MFA. With Bitbucket server, they will need…

Hello Antia, Using MFA with any application is always a great idea. I do want to understand a bit more about your question to ensure I provide a proper answer. What exactly do you mean by Validate the token for the API? Can you please elaborate a bit further? We look forward to your response. Regards, Stephen Sifers

Hello Satoru, In short, that is correct. You will need to create groups. I'll explain further; Within Bitbucket you will have 2 account types (Teams and Users). A user is a single person. A team will be all the users who will be working on the project. From teams, you will then assign the users to groups. The groups will…