Stephen Sifers Atlassian Team

Hello Kamueller, Thanks for coming to Community with your concept of changing the checkbox color within a task list in Confluence server. To first address the issue with printing the checkboxes, there is an open bug for this which may be found at CONFSERVER-29702. If this is the issue you’re seeing we would suggest you…

Hello Susan and welcome to the Community! Thanks for coming to Community for your error within Confluence. From the output of the error you’ve included, the issue looks to be similar to the following Community post: HTTP Status 500 - Cannot call sendError() after the response has been committed. This post has an accepted…

Hello, This sounds very disruptive and unfortunate. We can see that you’ve created a support request for this issue and we would suggest working within that request to have your issue resolved. When you find the root cause of the issue, could you please update Community as to what it was so others may learn from your…

Hello Christian, Thank you for including outputs from your logs. I am seeing multiple issues for your JDBC drivers as stated within the logs as: 02-Sep-2019 15:16:55.481 SCHWERWIEGEND [Catalina-utility-1] org.apache.catalina.core.StandardContext.startInternal Context [] startup failed due to previous errors 02-Sep-2019…

Hello, Thanks for including the screenshot above. Without knowing what options you’ve enabled within your service settings we won’t know what may be causing Confluence to crash on start. We’ll see to see any customized entries you’ve added to the service to find the cause of the crashes. Without seeing the windows event…

Hello Aaron and welcome to the Community! Thanks for reaching out to Community to find a way to disable your emoticons within Confluence. There have been multiple feature requests to allow for administration to control this at a server level, all have been marked as won’t fix or a workaround (which is disable autocomplete…

Hello, Thanks for coming to Community with your ask of how to fetch a file from Bitbucket cloud. As long as the file they have added is within the repo or branch you’re working within then you should be able to fetch the said file. There is a tutorial on how to accomplish this (if that's what you’re looking for). You may…

Hello Christian, The log we're looking to find something it would be the atlassian-confluence.log. If the application is not getting to the point where it logging to this log, then we may need to check the catalina logs to see if something else is causing an issue. More information on locating the logs may be found…

Hello Christian, Thanks for letting us know about the reply error. This is most likely caused by the test you're attempting to paste has HTML or another formatting within causing the editor to reject it. We would suggest pasting the text into another text editor and stripping any formatting and then pasting it back into…

Hello Julian, Thanks for coming to Community for your request and including great detail into what you’re wanting to accomplish. From reviewing the endpoints you provided, I do see that GET /rest/api/3/workflow has been deprecated and we suggest you use GET /rest/api/3/workflow/search in its place. This endpoint should…

Hello Eddy, Thank you for the response and additional clarification in your question. If you’re using Jira 6.1 or later and update a user then it should be reflected in Confluence. If the user created/edited content, then the user name was changed, Confluence will sync with Jira and detect this change update any mention of…

Hello, Thank you for the response. I’ve reviewed the documentation provided again and can confirm MySQL is supported but variants, such as MariaDB, are not supported with Confluence. This is reported in the following: Confluence will not work on MySQL variants such as: * MariaDB - see CONFSERVER-29060 * This issue was…

Hello, We would suggest an in-place upgrade as you’re having issues attempting to migrate your instance. An in-place upgrade will allow you to bring your instance of Confluence up to a later version prior to the migration. This will offer a cleaner state as once you migrate it will be a simple migration vs a migration then…

Hello Pascal, Thanks for reaching out to the Community about your odd tooltip behavior. From reviewing your screenshot you provided I was able to confirm this looks to be a defect within the product. This is a reported bug already created for this issue at CONFCLOUD-66830. We would suggest voting and watching this issue to…

Hello Christian, Thanks for coming to Community with your service start-up errors. From the log output you provided, it seems Confluence is having an issue attempting to establish a connection with the Database. We’ll need to see what is causing this exactly, could you please review the atlassian-confluence.log and let us…

Hello Sjonkeesse, Thanks for reaching out about Sourcetree on Mac prompting for access to your photos. This prompt is most likely due to how Sourcetree will store and access your account avatars and your repo Avatars. Within Sourcetree you will have accounts and each account will have an avatar associated with it. Along…

Hello, Thanks for reaching out about your migration issues and including great amounts of detail into the steps you’ve already taken. Form the notes you’ve provided we do see you’re running Confluence 6.1. This version of Confluence is no longer supported and we would suggest upgrading to a later support version (Currently…

Hello Hans-Florian, Glad to hear there are improvements on your end to support REST API calls. With the REST API, you may create pages within Confluence using the following endpoint: POST /rest/api/content. The functionality to create a page using the REST API is not currently supported. There is a feature request to have…

Hello again, After looking into this further, your issue looks to be related to a bug. Here is the bug request: CONFSERVER-58784 along with the workaround for the issue: Downgrade the bundled AdoptOpenJDK from 1.8.0_222-10 to previously bundled JVM (i.e. 1.8.0_202-b08) resolves the issue. Substitute C:\Program…

Hello Rob and welcome to the Community! The functionality you're looking for within Confluence cloud is not available. There is a feature request that is asking for some more functionality be brought to the tables within Confluence cloud. This feature request may be found at CONFCLOUD-45670. I checked through the…

Hello, Thanks for reporting your issues with Synchrony having issues starting after a Confluence upgrade. The include error log does help to see what is going on. I would ask you to please check your versions of Java currently installed within your Windows server, we need to ensure that you’re running Java x64 and not Java…

Hello Henrique, Thanks for reaching out about disabling the autocomplete of passwords upon login. The functionality you’re wanting to control is mainly controlled by the browsers used by the user. While previously you were able to disable the option to autocomplete the password, with changes recently made and controlled by…

Hello Shane, Thanks for reporting this possible regression. I've added this post to the reported bug. We're working with the team to review the closed bug report. Regards, Stephen Sifers

Hello Jonathan, Thanks for explaining your current workflow you use and what you're wanting to move towards. If you’re going to use Sourcetree and Bitbucket together then you’ll be adopting git as your version control system. Git is not compatible with shared access and you’ll need to use Bitbucket as your central…

Hello again, This is rather strange if you have permission yet you're still being refused access to the endpoint. Could you please share the REST API call you're attempting to make? Please remove any sensitive information from the call. This example will allow us to attempt to recreate the problem to find a cause of the…

Hello Victor, Thanks for the clarification on what you’re wanting to accomplish. At this point I would suggest reviewing the security documentation for the Jira Server developer guides to find the best solution that will meet your integration needs. The documentation will review different authentication types of…

Hello Kevin, We see you have a comment on a pre-existing post. We'll reference that post here to avoid duplication of the topic and help centralize feedback and updates. This post is a duplicate of the…

Hello Kevin, We see you have a comment on a pre-existing post. We'll reference that post here to avoid duplication of the topic and help centralize feedback and updates. This post is a duplicate of the…

Hello Evgeny and welcome to the Community! You are correct in that the Office macro is not in parity with the server version compared to the cloud version. The cloud version of the macro does not offer any slide settings to pass through. If you’re wanting to see this functionality brought to the macro we would encourage…

Hello Falke and welcome to the Community! If you’re wanting to modify the Confluence default editor with a different feel or interaction then we would suggest reviewing the marketplace for an app which will accommodate this. There are multiple apps in the marketplace which bring different editorial experience to Confluence…