Stephen Sifers Atlassian Team

Hello Chris, Thanks for reporting this issue and providing detailed steps as to what you’ve done which resulted in the issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found…

Hello! Thanks for reporting this issue and providing detailed steps as to what you’ve done which resulted in the issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found at…

Hello! Thanks for reporting this issue and providing detailed steps as to what you’ve done which resulted in the issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found at…

Hello, Just following up, we’ve created the bug for this issue. You may find the bug request for this issue at CONFCLOUD-68319. Please vote and watch this request for future updates. Thanks again for reporting this issue. Regards, Stephen Sifers

Hello, Just following up, we’ve created the bug for this issue. You may find the bug request for this issue at CONFCLOUD-68319. Please vote and watch this request for future updates. Thanks again for reporting this issue. Regards, Stephen Sifers

Are we talking favorite colors or space travel?

Hello Sorin, Thanks for reaching out to Community with your request to edit Sourcetree’s editor. We would ask you to create a feature request as this is the best method to get the attention of the people who manage and developer within the product. A feature request will also allow others to find and vote for your request…

Hello Anatoly, Thanks for the follow-up and further information about your database. The issue you’re reporting can be due to database corruption, which is why I asked for you to attempt a local database backup. I would ask for you to review the following doc on exporting to XML to further troubleshoot the matter:…

Hello, We’ve confirmed on our end that this is part of a bug with the Cloud free. We’re working with the team to help find the root cause of the issue. Once we have a bug for the issue we’ll link it back here to help others reference the issue as well. Sorry for the inconvenience this has and will cause and we thank you…

Hello Holger and welcome to the Community! We’ve confirmed on our end that this is part of a bug with the Cloud free. We’re working with the team to help find the root cause of the issue. Once we have a bug for the issue we’ll link it back here to help others reference the issue as well. Sorry for the inconvenience this…

Growing up, we traveled a lot, so that meant ample bonding time between my Gameboy and myself. I do still have my original Gameboy, and it does still work, though I don’t play it much anymore. Gaming (Mainly on PC) has stayed through the years with me. I did spend lots of time putting together Puzzle-3ds and enjoyed that a…

Hello Steffen, Thanks for including the customization you have. I was able to find the cause of the issue and reproduce it as well. The issue is a problem when translating a user language from Danish (Denmark), this will cause the footer link to break in 7.0.1. All hope is not lost though, I’ve created a bug that may found…

Hello again, If we’ve confirmed the users within the administrators' group and you’re still unable to remove the space then we’ll need to revoke any import permissions within the space to allow for this action. Here are the steps for this: Open up a space to all users After you switch to the Free plan, any permissions…

Hello Anatoly, Thanks for reaching out about your issues with backing up Confluence from within Confluence. From the error you provided and the logs (which are super helpful) it looks like an issue with the database. From this, we believe the issue lies within your database configuration/setup which might be causing this…

Hello Ramana, Please let us know if you’ve attempted the above steps to clear the plugin cache. Additionally, if this doesn’t help resolve the matter, please test Confluence in safe mode to see if the system plugins stay disabled. Further information on safe mode may be found at Start and Stop Confluence | With add-ons…

Hello Steffen, Thanks for including a screenshot for the broken footer within Confluence after an update. From looking at this, I do see you’ve removed the Atlassian logo, but it also looks like there may be custom HTML applied for the footer on a global level within Confluence. Within your Confluence Administration, could…

Hello, Thanks for including screenshots and further information around your groups. Since your account is a site-admin you’ll be able to manage the site and users/groups. With this said, could you please check to ensure your account (or your admin account) is added to the Administrators group? This should allow you to be…

Hello again! Thanks for confirming you’re not able to remove the space. We’re able to recreate the issue on our end for sites imported from a server product with permissions applied to said space. With this said, you’ll need to access your admin portal and add your account to the confluence-administrators group. Please…

Hello! Thanks for reaching out for your space permissions with Cloud free. Cloud free does not have permissions at the space level, thus why you’re not able to add yourself back in. With Cloud free, all spaces are open to all of your active users within your site. For deleting a space, you should be able to navigate to the…

Hello Omkar and welcome to the Community! You should be able to see a search option on the left side menu while in Sourcetree for macOS. I tested and confirmed with Sourcetree 3.2 and was able to see the search, which has options to search for commits. Please see the screenshot below: If you’re not seeing this, please let…

Hello! This is a great idea, to be able to include your comments within your commits. If you’re using BItbucket then smart commits are available to include your Issue key and comments. If you’re using Jira and the Bitbucket and Jira are integrated then this will also show your commit message within the Jira issue. Further…

Hello Bradley, Thanks for reaching out to Community for your Bitbucket server backup issues and for including detailed logs into the issue you’re having. From reviewing the logs, there is an issue possibly with the database backup portion of the process. With this said, I would like to see if we’re able to back up the…

Hello Eugen, Thanks for reaching out to Community for your errors after migration from Server to Cloud. While looking further into your issues we found you created a support request for this. We agree that this was the most appropriate path and would suggest you continue to work with support to have your issue addressed.…

Hello, It sounds like you’re more wanting to migrate your Bitbucket install to another directory/location then a re-install. With this assumption, we would suggest reviewing the plans for migration which do cover any changes to your home folder and directory paths. Further information on migrating may be found at Migrating…

Hello Eric, We appreciate you coming to Community for your long-running index issue after you did a large cleanup of your branches. With this said, depending on the amount of data that was cleaned, the re-index has been reported to take hours or days to complete. With this said, 3 weeks does sound like a long time but this…

Hello Joe! Wow, excellent work finding the cause and resolving it! To help others who may have the same issue, could you enlighten us as to what the cause of the problem was and what you did to resolve it? Who knows? You may help someone avoid an unwarranted headache with a few simple steps on how you did it! Regards,…

Hello Timothy, I like the direction you’re going with automatic deployments of Bitbucket. And as you described, it does seem like a bit of a hang-up waiting to get the Server ID to generate via the UI. The short answer to the problem is; if you have an existing license for your Bitbucket instance, then you can use that…

Hello Jim, Thanks for testing this issue and bringing it to our attention. I’ve been able to recreate the issue with your provided examples and confirmed the issue is present. With this said, I’ve created a bug request to have this looked into. You may find the bug request at CONFSERVER-58987, we ask you to please vote and…

Hello Pierpaolo, Thanks for taking the time to relay details around your issue and including the log output from when you’re having the issue. From the looks of the problem, it seems like you’re having an issue with the database and a duplicate entry or key problem. With this said, I would be interested to know if your…

Hello, Thanks for reaching out to the Community for your Bitbucket database setup issues. It sounds like you’re running your database within MS SQL, please correct me if this is wrong. When you’re setting up your database, you want to ensure you’ve enabled communication from your Bitbucket server to your database server.…