Stephen Sifers Atlassian Team

Hello @Sandeep Server and DC APIs are one and the same. However, depending on how you configure your DC instance there may be connection limitations. More on this may be found at Configuring a Jira cluster. For quick reference, here is the reference material for the Jira APIs: * Server/DC Latest API * Cloud API Along with…

Jonny, I am able to see messages from you on this thread. Most likely they were stuck in our spam queue and needed to be cleared out. If you're still unable to see your posts on this thread let me know. Regards, Stephen Sifers

@Diego Bruno, Reaching out to ensure you're aware of the Rules of engagement for the Community. We've noticed you've posted this same message at least 6 other times across Community. With this said, we do value and listen to feedback, including constructive and critical feedback, however, spamming the community with the…

Hello Luke, That's a clever idea you have, but the reality is that Data Center as a product isn't designed to have tiers (This was the separation between Server and Data Center). I would like to point out that you are able to run Data Center in a non-clustered configuration that allows you to have a single node Data Center…

Hello David, I recently replied to another thread answering a question similar to yours. Hopefully, you find that answer helpful (snippet from the whole answer); At this time, the entry point for Data Center is the 500 user license, and we have no plans to add lower tiers. However, we will continue to capture input from…

Hello Brandon, Atlassian is committed to helping government teams get things done faster, easier, and with greater security. We are also currently putting our cloud products through the FedRAMP compliance process, though we recognize that you may have additional requirements that prevent you from moving to cloud. On your…

Andrew and Alex, We understand that this is a big decision and might have caught you by surprise. But we’re here to work with you and explain the rationale behind this decision. By sharpening our focus to our cloud and Data Center products, we can move faster and go further - something customers have long asked for. As you…

Following up on the above; We understand that this is a big decision, and you’ll need time to evaluate your options. Even with these changes we just announced, you can still continue to use server for the next three years and you have plenty of time to explore your options for the long-term. I’ll try to touch on all of…

Hello Thorsten, We remain committed to supporting our small and mid-sized customers. In fact, the overwhelming majority of our 150,000 cloud customers are small and mid-sized businesses like yours, many with compliance requirements we support or are working to address in cloud. From a compliance perspective, are there…

Hello Pavel, We appreciate the feedback. Unfortunately, we do not plan to open source the code for our server products. However, we will continue to provide the full source code for server software, allowing for in-house customizations and modifications, as we do with any active server license today. Rest assured, these…

Hello @David Goldstein _Arsenale_ To assure you about Data Center, I will quote from the above; In addition to providing you with three years of server support, we will continue to offer Atlassian Data Center, our self-managed enterprise edition that allows you to maintain control over your environment and meet your unique…

@Alex Janes + @Andrew Pane Thank you for bringing this to our attention, I double-checked and found the reply stuck in spam. I have since released it and am seeing the reply listed above. I apologize for the confusion here. If you happen to see another reply missing, let us know and we'll ensure it's removed from spam…

Hello @Andrew Pane , Normally a reply/answer is placed into moderation if it's picked up as spam. However, I am not seeing anything of yours listed as in moderation, I do see other posts from you still available within this thread. To see if an item has been placed into moderation, please check your profile, and any post…

Hello Ralish, Most likely your post was caught in our spam filter, once caught in the filter it requires a human to have it removed. Looks like it's since been restored and I'm able to see the post above. You can check your posts to see if they've been flagged as spam within your profile, anything listed as "in moderation"…

Hello Erick, I checked your post history and I am not seeing anything within spam. I do see multiple posts from you since the 17th, and nothing is listed as spam currently. To check your posts, navigate to your avatar in the top right, and select View Profile (All of your activity will be listed there). If an item was…

Hello Vicky, I can assure you we're not deleting posts, most of the time posts become caught in our spam filter and it requires manual interaction to take them out of spam. I checked your profile and am not seeing any removed posts and no items caught in spam currently. Please let us know if you're still missing content or…

Hello Ferguson, I hear you on your concerns. I do want to address a few points to ensure we communicate what options are available and what's already in place around your security concerns. Firstly, it’s very important we have the trust of all customers when handling customer data. With this said we wanted to ensure…

Hello Mike, Our spam filter caught your message and has since been released. Thanks for letting us know, your post should be available now. Respectfully, Stephen Sifers

Hey Taylor, I hear you - this is a monumental change, especially for our server admins. We’re deliberately investing in programs that ensure that you are set up for success for this transition - Cameron Deatsch, our CRO, and former Head of Server and Data Center captured these plans in his post To all server champions we…

Hello Sergey, These are great questions, we can clarify as follows: For the question regarding critical bugs; We’ll continue to provide platform support (i.e. database, browser, Java) and bug fixes on server products between February 2, 2021 and Feb 2, 2022 PT. After that date, we will only provide security bug-fixes for…

Hello @Gonchik Tsymzhitov , You may find the roadmap for all things Data Center at Data Center Roadmap. Though this won't cover the exact release dates you're looking for, it will list the quarter the features are expected. Respectfully, Stephen Sifers

Hello all! Following up on this post. The bug, CONFSERVER-58987, has been marked as closed with a fix version of 7.7.2. Regards, Stephen Sifers

Hello Huy! Thanks for sharing the steps you've taken to troubleshoot your Confluence instance. From the logs you included it does seem you're having an issue with your JDBC Driver which will be within your configuration files. This question has been answered prior at Errors in cataling.out log confluence can't set it up to…

Hello Arpit, Thanks for reaching out to the Community for your request to get Sourcetree installed and running on your Windows machine. Within the newer version of Sourcetree you are required to have an Atlassian account to use the product, once the initial login has been done you can connect Sourcetree to any product…

Hello David, We apologize for the delay in getting back to you. We've raised a support request on your behalf for this issue. You should receive an email shortly about the request. If you don't receive an email you may find the request at JST-545069. Please work with support moving forward on this request. As you find what…

Hello Marie, Glad to hear you voted on the bug linked above. As for how Atlassian approaching bug fixes I would refer to the following article Atlassian Cloud Bug Fix Policy. Additionally, raising awareness of the issue and ensure people vote and comment within the linked bug is also beneficial. Regards, Stephen SIfers

Hello Marie, Thanks for the quick response. Glad you’re able to confirm the bug with your IT team and the linked issue does seem relevant to what you’re experiencing. From reviewing the following bug report (CONFCLOUD-47352) and other linked support cases to that bug there does not seem to be a known workaround at this…

Hello Mark, Thanks for coming to the Community to figure out what might have changed to cause your odd pasting behavior from Outlook to Confluence Cloud. From your notes, it sounds like you’ve been converted over to the new editor which has some behavioral differences from the legacy editor. Further information on our new…

Hello Marie, Thanks for reaching out to the Community to find how an admin may accept an answer on someone's behalf for Questions for Confluence. I would like to clarify, you selected Confluence Cloud and your product but it seems you found a Server documentation page. The page for Questions for Confluence Cloud is located…

Hello @Jonathan Smith! Firstly, thank you for being a valued Community Leader. We appreciate everything you do for the Community! Thanks for including your workflow on what you’re doing when prompted for the error and a screenshot for clarification. We would like to know a bit more about the issue in an attempt to recreate…