Stephen Sifers Atlassian Team

Hello Andre and welcome to the Community! The ability to access clone audit logs is not presently available within the product. This does not stop this from being a great idea though. There is an open feature request to have this functionality added to Bitbucket. You may find more about the feature request at Add clones…

Hello Razmik and welcome to the Community! The screenshot you provided points to a permissions issue and not a password issue. It seems your password for you account is working, however, you do not have permissions within Bitbucket anymore (most likely due to the switch to the internal directory). Please ensure your user…

Hello Aakanksha, There are multiple different ways to find the users licensed within Bitbucket. The simplified way is to actually use the API to get your user count. Here are example calls for doing this: Use the following REST endpoint to get details of all users licensed to use Bitbucket Server: curl -u <admin-user> -X…

Hello Alex, The thread you linked is indeed an excellent question and example of how to create a user macro to display user logins along with other stats. To access Jira from Confluence you will have to communicate over the following: com.atlassian.jira.bc.security.login.LoginInfo As I am not the author of the original…

Hello Ryan, When you setup Confluence to use an SSL cert you will have to ensure a few things are configured to ensure Confluence starts and responds properly. Here are the items that need to configured: * Setup your own SSL keystore. * Create a self-signed certificate * Use a certificate issued by a Certificate Authority…

Hello Milda, I reviewed your question and I was unsure if you meant Children-Display or Table of Contents. I wanted to ask for clarification before writing up an answer for the incorrect item. Would you be willing to provide a screenshot of what you’re seeing on your end? I provided a screenshot below of a Table of Content…

Hello Valeria and welcome to the Community! Using Confluence blog posts can make for great delivery of content. Using the email feature to send out the blog posts extends this delivery even more. There are options to customize your email templates within Confluence. As @Ollie Guan pointed out, there are marketplace place…

Hello Noah and welcome to the Community! You are free to contact Support for help with Bitbucket. However, support will only delete the contents of a Bitbucket repository if there is a GDPR compliance request. Other than that support does not delete items out of customer repositories. Alternatively, you will need to clean…

Hello Jeremy and welcome to the Community! Bitbucket cloud (Free version) offers 1GB of storage, with a 2GB hard stop limit on storage. If you exceed the 1GB and hit the hard stop of 2GB then your repository will become read-only until you clear out storage. There are multiple steps to clear our, resolve and address…

Hello Fearghal, Keeping your Java up-to-date is always a good practice. Having service break when you do this can always seem like a step backwards. While updating the environment variable is a good idea, you also need to update the variable for Bitbucket itself. Please review the following to set your Bitbucket java…

Hello Clyde and welcome to the Community! To remove your account, we ask you follow a document which outlines the steps to take to remove your account. Along with this, the document will also cover what can and will be impacted by you removing your account. You may find this document at Delete an account. If you’re unable…

Hello Daniel, The issue you are reporting is related to a possible corrupt cache on the cloud instance. In order to fix this you will be required to run a full re-index (locked) on both Jira and Confluence. You can find more about this type of issue at JIRA Issues Macro: JIRA Charts are not available for your version of…

Hello Richa, Looks like you made it almost all the way through your Confluence deployment before this error. The error you are stating can be due to a permissions issue within the path. Please ensure the path(s) set within Confluence is allowing access to the service account running Confluence. This error can also be…

Hello Joseph and welcome to the Community! There are two available methods to display video content within Confluence Cloud. Here are your available options (without an add-on); Widget Connector Macro Embed online videos, slideshows, photostreams and more directly into your page with the Widget Connector macro. The macro…

Hello again Şafak, I completely understand the need for SQL querying of the data. I did review your SQL select statement and had to tweak it a bit for PostgreSQL. The output in JSON does show the start and end time in Unix time (minus the trailing 5 zeros) so you will have time tracking abilities from this. Here is what I…

Hello Nathan and welcome to the Community! The issue you’re reporting looks to be a defect in the product. It was reported first on December 5th 2018. You can find more about the bug at CONFCLOUD-65196. We’re aware that this is impacting multiple instances and users. We would suggest you vote and watch this request to…

Hello Harshit, I have never accessed the ContextUriInfo object, but I was able to find some information regards it. You can find more about ContextUriInfo through the following: com.atlassian.jira.rest.v2.issue.context Uses of Interface com.atlassian.jira.rest.v2.issue.context.ContextUriInfo Something to be aware of is…

Hi Jon, We noticed you are affiliated with Kantega, we ask you to please disclose this information when providing an answer. Along with this, we ask you please ensure you align with the guidelines for the community:…

Hello Marc, Having users accessing a system without having to login is a major plus when pushing for adoption and simplified access. In order to do this with Confluence, you have a few options available to you. The first option would be to use a SAML integration to allow for SSO type access into your systems. You can find…

Hello Yunju and welcome to the Community! Your issue is similar to a reported bug with the IOS app. You can find more about that reported bug at CONFSERVER-57670. We would suggest you vote and watch this bug request for future updates. Along with this, there is a workaround to get you up and running on your mobile app.…

Hello again Şafak, Using the API would allow for easier access to the data then accessing it via SQL select statement. If you complete an upgrade to include pr remove an add-on your select statements may break. Along with requiring upkeep over time to ensure they’re accurate. The Jira Portfolio API is still being developed…

Hello again Rasmuss, Glad everything settled down and performance is back to normal. I can assure you no change was made on our end (more confirmation as we do not know which instance you were having the issue on). If you have issues again, please let us know! Regards, Stephen Sifers

Hello Şafak and welcome to the Community! Accessing the database to directly access data from Jira and Jira portfolio is not the preferred method. We would suggest you review our API to accomplish this as they are more well documented. You can find more about the APIs at the following: Jira Rest API APIs for Portfolio for…

Hello Jeff, Your error looks to be very similar to an error reported on a bug request. You can find the bug request at JRACLOUD-68680. The request has a rather long description so I won’t repost it here, but it does seem to be related to some characters in the summary which are causing this issue. We would suggest you vote…

Hello Rasmuss, There are a few items you can review to see if they’re impacting performance with your Atlassian Cloud instances. A few of those items are as follows: Browser performance Outdated browsers will experience a slowdown or plugin/javascript loading issues. * Check browser version to see if it is up to date and…

Hello Patrick, The issue you are experiencing has been reported as a bug in the product. You may find the bug request at CONFSERVER-54766. We would suggest you vote and watch this request to receive future updates on its status. Unfortunately at this time there is no known workaround to this issue. Regards, Stephen Sifers

Hello Kenneth, We need further information to assist with finding out where your issue is within bitbucket. Can you please provide the following information? Are you using Bitbucket cloud or server? Where are you submitting the URL within Bitbucket and what does the error look like (please include a screenshot)? There was…

Hello Petr, I don't the know the exact answer to this. I did find there is another forum which seems to cover the same issue you're running into. Here is a summary to the responses (Please note these are not my answers): Response 1; When you start playing around with custom request headers you will get a CORS preflight.…

Hello Jens, Sounds like you have an excellent understand of authentication and inner workings of Confluence. The short answer for if you can remove the forgot password link is, Yes! The long answer is there are a few steps you have to complete to do this: * Navigate to: Confluence Admin > Look and Feel > Stylesheet * Click…

Hello Tomasz, The issue you have reported sounds to have become a rather bothersome nuisance. The good news is there is a KB articles which mirrors your reported issue. There are steps to resolve this issue within windows: Windows Vista or 7 * Click Start; type regedit in the Start Search box, and then click regedit.exe in…