Stephen Sifers Atlassian Team

Hello Mary, Since your data is already stored within SQL you can simply query the data out and pass it through within a REST API to Jira via a self written script. Simple enough right? Well, not fully that simple but it is doable. To understand the Jira REST API, you should review the documentation at: JIRA Server platform…

Hello Marko, In order to provide the documentation for a user listed as active, we need to understand where you are seeing this. Can you please provide the API call/URL you are making which is returning the active field? Once we have this we can find the proper documentation to ensure we can define what the active field…

Hello Alejandro and welcome to the Community! When Excel crashes, is there an error displayed? Also check the event log to review any errors or warnings. Please let us know if any are present. If you’re attempting to integrate Excel with Jira, there are already plugins available within the marketplace which do just this.…

Hello Daniel, The result you are reporting can be due to the amount of pages with versions. You will see multiple page returns with duplicate names but note the versions and ID will be different for each duplicate. Another way to verify the API is not returning duplicate results would be to run a manual comparison. *…

Hello again Christina, So I just re-tested and verified you’re no longer able to move questions within Confluence Cloud. The functionality of moving questions is still available within Confluence server though (although it won’t mean much for your issue). With this said, there is a feature request to bring this…

Hello again Carlisle, The issue you’re explaining does seem to be strange behavior. Confluence 6.9 is a server version which you may have hosted locally or offsite, Confluence Cloud version would look something similar to Confluence 1000.0.0-01234566789. The present version of Confluence server is 6.13. You may find all of…

Hello Balaji and welcome to the Community! You have a solid understanding of how to setup API calls to create issues within Jira, well done. The error you’re reporting is due to the reporter not being present on the issue create screen (Thus the error of “its not on the appropriate screen"). You will need to add the…

Hello David and welcome to the Community! As of present, Bitbucket issues do not sync to Trello cards. There is a feature request for this to be added. You may find the feature request at #15147. We would suggest you vote and watch that request to receive future updates of its status. A work around to this would be to use…

Hello Steve and welcome to the Community! You have a great idea, being able to receive attachment edits via slack would allow certain workflows to reduce email clutter and allow for better visibility! With this said, you’re not the only one who shares this vision. There is a feature request to add Slack notifications for…

Hello Vladimir and welcome to the Community! You exact issue for the filename was referred and answered within a Bitbucket enhancement request. You may find that request at #3486. In regards to you missing the folders needed is it seems you're downloading the repo instead of cloning the repo. Please note the different…

Hello AJ and welcome to the Community! Being able to create a visual representation of what is expected or planned out does help when dealing with large picture ideas and tasks. Ideally, you would want to use the roadmap planner as it is part of the product and supported, but as you stated this is not available to you.…

Hello Iuri, The CPU specifications within Bitbucket pipelines is not a set CPU Core, Type or Speed. This is due to Bitbucket pipelines being ran using shared infrastructure. There is a feature request similar to your request (the feature request is more interested in constant performance, but it will explain more about the…

Hello Carolyn, Your bitbucket.properties file should have been created on install. If you upgraded from a previous version (below 5.0) then you would have needed to migrate your server.xml file to a bitbucket.properties file. You may find more about migrating this file at Migrate server.xml customizations to…

Hello Carlisle, To understand the issue you’re having a bit more, can you share if this is custom CSS you’re applying to your Confluence instance or is this a bug you’re experiencing? If it is custom CSS, please share your Confluence server version and maybe some of the examples you’re using so we may attempt to recreate…

Hello again Sameera, You can use Bitbucket pipelines to deploy to multiple items. You may find the full list of deployments within the documentation at Deployment guides. Within there you should be able to find a deployment method that will meet your requirements for a local server. Regards, Stephen Sifers

Hello again Tsiki, I re-tested within Confluence 6.9.1 and was able to re-create your reported issue. Any code within the code block macro with a period (.) will cause a URL to be created (valid or not). However, in the latest version of Confluence, I can confirm this behavior has been removed. There are a few requests to…

Hello again Nate, There are a few reported bugs with the new editor. Those bugs may relate to the issue you’re experiencing with the table not respecting your set width. * CONFCLOUD-65284 * CONFCLOUD-65142 We would suggest you vote and watch those bug requests to receive updates. Additionally, you may want to review the…

Hello Venkatesh, Your idea to encrypt the credentials stored within the dbconfig.xml is a really great idea. Good news, your not the only one wanting this implemented into the Atlassian products. There is a feature request for this idea. You may find the feature request at JRASERVER-31004. We would suggest you vote and…

Hello Ben, There are 3 primary methods of authenticating with the Jira REST API. Those methods are as follows: * OAuth * Basic * Cookie-based Source document: Security overview With this said, you will not be able to use your google api token to authenticate to the Jira REST API since Jira will not have a record of the…

Hello Char and welcome to the Community! Your idea is a good one, and the better news is you’re not the first to want this. There is a feature request which covers what you’re looking for. You may find that feature request at SRCTREEWIN-6751. We would suggest you vote and watch this request to receive future updates on its…

Hello Tsiki and welcome to the Community! I created a Confluence page (Confluence 6.13), inserted a code macro and copied your example code provided below. The code came through without any included links. Here is a screenshot; When you mention “is translated by Jira as a link”, can you provide further details as to what…

Hello again Saurabh, Thank you for the clarification of how the users will consume your Confluence reports. While in your case, the user(s) consuming the report are not working within Jira, you would ideally want to ensure your fields in Jira are easily understandable to all, not just the users consuming the reports. With…

Hello Liz, You are correct that Jira does not support the functionality of the add-on Email This Issue natively. It was suggested that support for the add-on is readily available to you if you require it. While the add-on is from the Atlassian Marketplace, Atlassian does not support the vendors products themselves. We…

Hello Bryan and welcome to the Community! The issue you’re reporting is a database issue and will need to be resolved by support. Your onsite DBA will also need to be involved as some of the work to resolve this will require database access. I have created a support request on your behalf and you should be receiving an…

Hello Nimish, Changes to Jira Cloud API were announced in a developer post back in May 24, 2018. You may find that post which covers the changes including accountId at: Major changes to Jira Cloud REST APIs are coming to improve user privacy. As far as which version, are you asking when accountid and query became available…

Hello Pasharc and welcome to the Community! The Atlassian suite will work with Azure AD SSO and MFA. Something things to be aware of with Azure AD MFA is the portal for the applications is controlled by MFA, authentication to the applications themselves are not controlled by MFA since you can only access them from the…

Hello Saurabh, Linking data from Jira to Confluence can make it easier to get the data you need while staying within one product. Using JQL to create focused reported within Confluence can be a huge time saver we needed to look at specific sets of data. With this said, since your are pulling data from Jira into Confluence,…

Hello again Bob, Thanks for the clarification. Since the permission levels are hierarchical, any permission level above Branch level would be able to adjust permissions (Assuming they’re granted Admin permissions). Ideally, if you wanted to avoid permissions changes within branch or projects, you would need to remove admin…

Hello Vishad and welcome to the Community! This issue will need to resolve through a support request. I will create the support requests on behalf of the users you have listed. Those users should be getting an email soon from support. Regards, Stephen Sifers

Hello again Christina, To move a question, you need to ensure you have space admin permissions for the space the question was asked in. If you do have this permission, and you’re still unable to move the question then can you test the following: * Create a test question in the same space. * Edit the question * See if you…