Stephen Sifers Atlassian Team

Hello Jeremy, Thank you for providing the information which compares to how it was functioning prior to how it’s functioning now. Something I would like to confirm first would be permissions for the user. We would like to confirm if the user still has permissions to the repo/PR and is available to see the repo/PR…

Hello Jagadeesh and welcome to the Community! Looks like you’re making excellent progress through using and understanding the tool. You’re in the right place to add a user within the groups but we missed a step in the process. You must invite your users into your repo to have permissions and be visible to be added. With…

Hello Ian and welcome to the Community. Out of the box, the integration won’t trigger on a not responded within a timeframe. There is hope though, you may create webhooks and with the help of automation scripts or apps you can have something check your issues for response time and update the ticket as not reponded or…

Hello Chris, When adding whitelist IP addresses, this will control all access to the product itself. Meaning, users while outside the whitelisted IP address will be presented with a message stating you don’t have access and as to why. For the scenario you explained, if your sites internet connection is lost and that is the…

Hello Gagan, Repo permissions may be controlled by the groups/teams you already have created when a new repo is created. However, fork and public/private permissions are not inherited and controlled on a per-repo/creation basis. Meaning, you will have to set this manually each time a new repo is created. More about…

Hello, again Michael, There is a SQL query you can run to get all of the Avatars with their filename and ID. These will help you to locate then within the directory (<jira-home>/data/avatars/). The SQL query for this example is as follows; SELECT id, filename FROM avatar; I hope this proves helpful and you’re able to…

Hello Gagan and welcome to the Community! There is an option available to adjust forking permissions per repo. There is currently not an option to globally disable forking so the following will need to be done on each repo. Here are the steps to adjust forking permissions: Forking permissions allow you to specify whether…

Hello Gabriela and welcome to the Community! Thank you for explaining what you’re wanting to accomplish along with a code block of what you’re attempting to use to resize the images. There is a two-part answer to this question of resizing images. First part is that you’re only able to resize images within the readme.md…

Hello Rahul and welcome to the Community! If you’re wanting to clone a Bitbucket cloud repo into another Bitbucket cloud repo then you’ll need to clone the repo locally first, create the repo within Bitbucket cloud and submit your cloned repo. There is currently no feature to clone within cloud itself. Ideally, your…

 Hello Anthony and welcome to the Community. To ensure we discussing the correct product, Confluence cloud does not offer the ability to use custom CSS or javascript. Confluence Server, on the other hand, does offer the ability to use CSS and Javascript. If you’re wanting to create a TOC-macro that floats while having a…

Hello Scott, To ensure we’re understanding your request, could you please clarify something for us; Are you wanting to include formatted python code within a code macro OR are you wanting to create a User macro with Python? Further information on user macro creation may be found at Writing User Macros. This information…

Hello again Michael, Thank you for the clarification, seems I read that backward. We read into this a bit more and we believe what you're wanting is automatic sync between JSD and Confluence to have the avatars be synced when they're linked together. With this said we've created two feature requests to have this added into…

Hello Michael, Your description helps us understand what you’re wanting to accomplish with detail. You should be able to edit your JSD project avatar by following these steps: Avatars help give a face to your project's name. They appear in the project sidebar and in your site's list of all projects. To change your…

Hello Adriano, If you’re not wanting to have to deal with additional factors for Authentication then your best option for using a simplified MFA to access Confluence would be to use SAML with SSO. SAML with SSO will allow your users to authenticate prior to accessing Confluence and MFA is completed at the SSO portal prior…

Hello Wengang and welcome to the Community! To understand more about what you’re wanting to accomplish, we need to ask for a bit more clarification on what you’re attempting to do. Are you wanting to comment on a page within Confluence on behalf of another user while using the REST API? If so, which endpoint are you…

Hello Marco and welcome to the Community! There is a pre-existing similar question to added an image to a page within a Confluence PDF export. This question does have multiple answers with an accepted answer on how to include your image within your exported page. You may find this post at Single Page PDF Export with Custom…

Hello Martin and welcome to the Community! If you’re wanting a solution where you’re able to check the health of a product or service and be able to transparently report back on said status then it sounds like you’re wanting to use a product called Statuspage. Statuspage will allow you to run your health check scripts and…

Hello Evangelos, Using the REST API to get the content of a page is simplified by adding an expand to the end of your API URI. This may look something as follows: http://example.com/confluence/rest/api/content/1234?expand=space,body.view Using the following endpoint: GET /rest/api/content/{id} This will allow the response…

Hello again Mahmoud, When you add a new alias, you will need to verify that new alias via the invitation link (which will be sent via email to the new address). More about this can be explained with the following: When you add a new email alias to your account, Bitbucket sends you an email containing a confirmation link.…

Hello Mahmoud and welcome to the Community! You may most certainly set up an alias within your BItbucket account (Assuming your account is unmanaged). There are a few steps you have to complete to do this and they are listed here: You can only change your Atlassian account email address if your account is unmanaged. If…

Hello Supasin, Thank you for reporting the steps you took along with your screenshot. It does seem like something has happened with your session when logging into Bitbucket. There are a few steps I would like you to test to see if this helps to resolve your issue. Could you please attempt the following: * Clear any…

Hello Umang, That you for relaying the steps you took along with the outcome you saw when attempting to clear out your repo. It sounds as though we need to execute git gc on our end to remove your accumulated garbage that needs to be purged. In this case, I have created a support request on your behalf which may be found…

Excellent article. You're an amazing human @Fabian A_ Lopez _Community Leader - Argentina_ Florida_ California_ P.S. Thank you for all the effort you put in to helping our Veterans! I can't thank you enough for this.

Hello Robin, Thank you for providing the process that let up to the error and the error messages themselves. Without seeing the actual logs to know the caused by errors or other issues present, there are a few things that come to mind as to what is causing this. Could you please check the following items to see if this…

Hello Ramya, To understand where exactly you’re seeing this error of “Connection refused”, would you please send a screenshot of where this error is occurring? This will help us to find where it's occurring along with possible causes for the error. Additionally, ensure your application links are configured properly per the…

Hello Carlos and welcome to the Community! For Bitbucket cloud each user will have their own account. These accounts may be associated with multiple teams within and outside of your company. Meaning, the account you’ve created does not need to be removed if your company chooses to use Bitbucket. They will simply add your…

Hello Paula, That is my mistake for referencing cloud when clearly you’re on server. To clarify for server you may manage project-level permissions (This is not the case for cloud). Within Bitbucket server you are able to set a Project OR Repo as private or public. More about this may be found within the following…

Hello Luke, Bitbucket cloud is prived in tiers which each have their own storage limit. To increase storage from the free 1GB to 5GB you would need to upgrade to the standard tier. More about this may be found at Bitbucket cloud pricing. To update your plan please follow these steps: * Navigate to your Bitbucket instance…

Hello Bob, The ability to whitelist domains within the access control of Bitbucket is not currently available within the product. There is a feature request to have this added in. You may find this feature request at Allow users to whitelist domains instead of just static IP addresses. We would suggest you vote and watch…

Hello Luke and welcome to the Community! The limit you've git sounds like you’re running into is at the Bitbucket free tier side which has a soft limit of 1GB and a hard stop at 2GB. To clean up your Bitbucket instance you’ll first need to clean up your local repository and then commit those changes to reduce the storage…