Stephen Sifers Atlassian Team

Hello Mladen, Thank you for including the steps taken prior to the cloning attempt and the error message when attempting to clone. We would like to understand a bit more around the error message to understand where the denied response is coming from. Could you please include the entire response with the error you get when…

Hello Dennis, Thank you for reporting your steps taken along with the output from an attempted connection. From the response you sent I do see the following: Permission denied (publickey). This points to an issue with your SSH key being used to communicate with Bitbucket. You did mention that this has worked without issue…

Hello David, I retested and found you have to add the space type for personal spaces to mark them as archived. I tested the following curl call and confirmed the space was marked as archived. curl -v --request PUT \ --url 'https://instancename.atlassian.net/wiki/rest/api/space/~12345 \ --user 'username@domain.com:APITOKEN…

Hello Tanja, If you don’t have the time or resources to take on this type of project then we would suggest reviewing Atlassian partners who are well versed in the Atlassian suite. Further information on partners may be found at Atlassian Partners. When navigating to that site select “Find a partner” to locate a partner…

Hello David, Thank you for attempting to follow the sent information. The examples provided are for curl and I can assure you I have tested these calls against a cloud instance. I did see a typo I had within the URL and have since updated that with the correct URL (I did have content when I should have had space as you…

Hello Julian, Your issue may possibly be a defect in the product which has already been reported. There is a workaround which allows you to link internally to the anchor within your wiki page. The example looks as follows: Example: [Section Title](#section-title) links to <a name="section-title"></a>. You may find the bug…

Hello, It looks as though what you’ve found is part of the GDPR and user privacy notice which impacted how user names are displayed. The change came on the 29th of April 2019. Further information about this may be found at the change notice; Bitbucket Cloud REST APIs are changing to improve user privacy. I hope this helps…

Hello Syed, This issue does seem to be rather frustrating, especially when you’re needing to get work done and you have to step through the lockout process to complete your work. What I would suggest is to your review your session logs within Bitbucket cloud to see where logins are coming from. If you wish to check your…

Hello Patrick, Since we’ve confirmed the database is working properly and you see entries present this then leaves the directory as a candidate for the issue. I would like you to please change the directory from /temp/var to a more permanent directory (a dedicated one would work) for Bitbucket to use. When you create/map a…

Hello Carsten, Thank you for providing your feedback and explaining what you’re seeing. We’ve taken this feedback and created a feedback request on your behalf. You may find this request at CONFCLOUD-66891. We’re attempting to reach out to see if we can provide an explanation of what you're seeing and the method used.…

Hello Rob, From my understanding, it sounds as though you have sections of articles which you want to keep the master locked down and referenced into additional articles. If this is the case, then you’ll want to use the Excerpt macros within Confluence cloud. This macro will allow you to select some or all of a page and…

Hello Jo, Firstly, I would agree that it would be very frustrating working on something, go to insert and all of your changes drop off. We're here to ensure we find a cause as to why you're working is disappearing without reason. I searched and was unable to find any reported bugs in the product which may lead to this…

Hello Darryl, The information you’ve provided sounds like a bug request we have currently. Currently you’re only able to edit Excel files via their native application and not within Confluence cloud. The bug for this can be found at CONFCLOUD-56515, please vote and watch this request to receive future updates to its…

Hello Pratik, Thank you for clarifying the error along with sending the logs. The document you included has multiple steps to be tested on your instance. With this said I would like to focus on resolution 8 which discusses the confluence.cfg.xml file itself. Ensure you have a good backup of your server and Confluence…

Hello Rajandeep and welcome to the Community! There is a feature request to have Wistia support added to the Confluence product. We would suggest voting for and watching these requests to receive future updates. Here are the feature requests: * CONFCLOUD-35101 * CONFSERVER-35101 Since you’re using Confluence cloud there is…

Hello Steve and welcome to the Community! I’ve personally never used Asana but I was able to research a bit on possible integrations between Confluence and Asana. The only snap-in information I was able to find was similar to your article/app for Confluence. I also found the following; Confluence + Asana. Another option…

Hello Sarah, This is a great question and it’s a good one to understand how the scoring of Confluence searches work. Confluence search functionality is based on a score which weighs the following items: * Document Age * Title * Content * Popularity Additionally, you’re able to use the following URL to get the…

Hello Nigel and welcome to the Community! It sounds like you’re wanting to grant access to Confluence to users without them needing to log in or consume a license. With this said, you’ll want to take a look at anonymous/public access for Confluence which will allow anyone to access your instance without needing to log in.…

Hello Philipp, If you’re wanting to have a macro view of all tasks across a team (group) then you’re going to want to use the Task Report blueprint to view this. Within this blueprint, you can configure it to view tasks by team, project or custom options. Further information on this may be found at Add, Assign, and View…

Hello Michael, There was a feature request submitted for the time not displaying within the Jira Macro within Confluence. This feature request was reported as “won’t fix” as there is a workaround that can be used to allow for time to be displayed. The workaround is as follows: Set the Date Format in Confluence…

Hello Nick, It looks like your request has made it to support and they’re currently working with you on the issue. I would suggest working with the support team via your support request to have your issue resolved. Once your support request is resolved please feel free to share the fix as others would be interested to see…

Hello Tanja and welcome to the Community! If you’re wanting to automate the lookup and calculate/combined values of tables within Confluence out of the box, I would have to say that it’s not possible (out of the box). However, you do have options to extend the product. An option would be to explore creating a user macro…

Hello Steve and welcome to the Community! To understand a bit more about the issue you’re facing with attachments reporting “page not found”, we’ll need a bit more information to case down. We need to understand where exactly you’re attempting to view the attachments within Confluence cloud. Additionally, screenshot (with…

Hello Rodney and welcome to the Community! We’re not entirely sure exactly what part of the product you’re attempting to work within so we’ll assume you discussing a Confluence page. With this said, if you need to edit a section of a Confluence page you should be able to edit the page and add content as needed. Assuming…

Hello Gabe, We appreciate you taking the time to explain what happened along with the effect you’re seeing when Confluence attempts to start and you get redirected. There are a few things that would like to check for this issue; * Test with a different browser (or clear your cookies and cache). This can be caused by a…

Hello Chris, Once you’ve enabled the G Suite integration your users will be able to use the google login but are not limited to using only this. The users should have an option under “Log in with Google” to enter their email address to authenticate. This will have them authenticate again their Atlassian cloud account…

Hello Abraham, If you’re wanting to take users who navigate to a ‘page” from google and send them to a new ‘page’ or space within Confluence then you’ll need to use javascript customization within your old space to forward/redirect your users to the new space. Stephen Brannen wrote up an answer previously about doing this…

Hello, Managing groups within Confluence can become tangled if you’re unaware of how the permission structure will work when implemented. With this said, if a user is a member of two groups then the more powerful permission group will win. Here is how it is broken down: Overlapping group and user permissions When a user is…

Hello Mrinalika, If you’re wanting to use wiki markup to display content within the header and footer of Confluence cloud then you have a few options available to do this. It will depend on where your logo is located in how you will call the logo itself. There is a reference guide to help you use the proper wiki markup for…

Hello Scott, Congratulations on making the move over to Jira and Confluence. This is a great question, will files larger than 100MB on a server product cause performance issues. The answer, however, may not be as clear as the question. In short, the answer is, maybe. This is due to a couple of factors in how the Confluence…