Alexander Bondarev_x6gjf3 Expert

I believe that Atlassian Team use this data to make our lovely product better, for example, more usefull interface for Finance, maybe any templates etc.

Hi, @Sahar Rahgozar ! You can use JQL in Automation's "IF", for example "assignee in inactiveUsers() or reporter in inactiveUsers()". Does it help? Feel free to contact, it looks possible=)

Hi, @monas ! Look through the same question. It was already answered before. If it doesn't help - feel free to cantact. 

Hi, @Kai_Rehm ! We are using Tempo Timesheets for similar needs. Nice and powerful app!

On first view - it look like you have cicle, because in "conditions" you searched linked issues, then you just should edit them. (you are editing again linked issues). Maybe you right - depends on your case. Just advice.

Hi! Not sure, but if believe in logic, try - {{issues.issuelinks.inwardIssue.customfield_id}} Or try to delete "first." from your example. 

@Anik , have you searched at MarketPlace? On first view - not bad decision is Chat, Text & Voice for Jira Service Desk . But I haven't tried it yet, we use Server.

Yeah! it is really cool app for Server.

Thank you, @Angélica Luz It sounds logic =) 

This article can help you in understanding.

Hi, @Huanling Lai ! Of course you can, try "labels in (medical)" in advanced search by JQL.

Hi, @Jonathan Nordstedt ! I think you can find information in this article. Feel free to contact, if you can't find. 

Exciting prices for Russia per hour!

@Cody Stevens , @Max Foerster - K15t , thank you for advices! I will try to pass ACP-400 in December and ACP-600 in January. I preparing through - Jira Administration: Getting a service desk up and running and Jira Service Desk Administrator Certification Prep.

без скринов, к сожалению, не смогу помочь. нужно быть уверенным в корректности основных настроек. также нужна детализация информации: * кто такие "я"? какие права у пользователей. * кто такие "другие" какие права у пользователей. * массовость проблемы? проблема с единственной заявкой или со всеми заявками на согласование?…

Hi! Can you show us you approval settings on this status? Then show your current issue(internal view, not portal), where we can see your sourse-field(first string from my screen). Feel free to contact =)

Hi, @Anastasia Prokopenko ! I hope that my article can help you a bit! Can you shared your experience with Portfolio? Maybe you have any questions? What version do you use?

@Kako Kvantaliani , yes, we had the same case with the template. Like you told the resolution is Jira Settings - >Issue type schemes - >removed Subtask type from Business Project and repaced with Sub-Task.

Hi, @Rosa M Fossi ! It seems logic, because before were another conditions on transition. Now you just change conditions - but didn't transitioned issues. Look throught "Bulk-change" transitioning.

Hi! You can do it using apps like JMWE or Scriptrunner, for example "Copy field value from field to field". So in workflow transition you will use single field, for example "Approvers", then by post-functions on transitions can copy value from other field("vendor approver 2" etc) in case of approval stage.

Hi, @rae edwards , as I know, it is no way to do this: https://jira.atlassian.com/browse/JSDSERVER-4957 https://jira.atlassian.com/browse/JSDCLOUD-4957 You can vote for this feature.

Добрый день. вот тут можно найти как это сделать. в данном случае : How to Hide author name for 'Created by' * Go to > General Configuration > Stylesheet (under "Look and Feel" section) * Click edit * Add the following code: #com-atlassian-confluence .page-metadata .author { display:none; } * Save

Hi! I think the right way is to stay issues in current project. Then you can update issues Security Level just to 'admin`s view'. Look throught this article - Configuring issue-level security

hi . @raiyeem farhan ! You should find in column 'key'. (https://nimb.ws/odxcUZ)

Solution for 1st question: I set 1 huge workflow and set condition on trasition , that checks current issue type: But it is not comfortable solution to admins cause of no possible to re-use workflows(workflow will become fat and ugly:)). Maybe you know more beautiful solution?

Hi, @Kara Smerdon ! Does it work for you? Do you have any questions? 

Here you can find a solution.

It doesn`t work on Server. 

Hi , you can try Listeners.

Hi, @Kara Smerdon ! Yes, you can create custom automation and custom SLA-report. Custom automation like that : Add label when SLA is breached. Then you can create new report using new custom label : Try it and come back with results :)