Craig Schwarze _ProjectBalm_ Atlassian Partner

Thanks, Brant. Customers can contact ProjectBalm directly using: support@projectbalm.atlassian.net. kind regards, Craig Schwarze [ProjectBalm]

Hi Ross, are you using a Risk Register app from the marketplace, or are these fields you have defined yourself?

Hi Fabian, There are a number of risk applications on the marketplace. If you are using Risk Register by ProjectBalm, please email us here and we will help you promptly: support@projectbalm.atlassian.net kind regards, Craig Schwarze [ProjectBalm]

Hi @Sherri ODonnell Are you using a marketplace application to manage your risks, or have you created your own internal system? kind regards, Craig

Hi @JasbrisMcCaw Using Risk Register by ProjectBalm, you can associate risk information with any issue type. You can display multiple issue types in the risk matrix, just like with SoftComply and other competitors. I will send you a link to the documentation that explains this. Are you using the DC or Cloud version? What…

Hi Pritkumar, and welcome to Jira! While I don't have any recommendations for procurement planning, you can find our risk management application here: https://marketplace.atlassian.com/apps/1213146/risk-register?tab=overview&hosting=cloud kind regards, Craig ProjectBalm

Hi @Tim Kopperud, we are so glad to hear you are having a good experience with Risk Register! Thanks for the article suggestion - we will look into it. cheers, Craig

Hello, there are several risk register applications on the Atlassian marketplace. If you are using Risk Register by ProjectBalm, please email our support line and we will be happy to help. support@projectbalm.atlassian.net kind regards, Craig

Hi @Dave Mathijs Risk Register works in either JSM or JSW. If you are creating risk registers that are associated with projects, then JSW is probably the best place to put them. If you are creating organisational registers, then you could consider either option. cheers, Craig

I'm a little nervous about running a delete against the backend sql database. Have you run that one yourself?

Jira does not come with a risk matrix built in. These are supplied by third-party apps from the Jira marketplace. Do you know which third-party app you have installed on your Jira instance?

Hi Z, There are several different apps that give you a Risk Matrix. Do you know which app you are using? regards, Craig

Hi Ron, are you using one of the commercial Risk Register products, and if so, which one?

Hi Tim, Are you using a tool to track your risk register? If so, which one? kind regards< Craig

I am one of the founders of ProjectBalm. If you need additional help, please raise a ticket in our support portal: https://projectbalm.atlassian.net/servicedesk/customer/portal/1 kind regards, Craig

Since 3rd-party apps have been mentioned, you might also consider Risk Register by ProjectBalm.

Hi Jose, There are certain commercial tools available on the marketplace that help you perform exports. If you don't want to purchase something, I'd recommend you use advanced searching to create a filter that has the information you want, and then export that information to Excel using the export button that appears on…

Hi Jose, What risk management application are you using? kind regards, Craig

Hi Satish, We are planning to release a confluence gadget for Risk Register, though I can't share a timeframe for that yet. Until then, the only option is copy-paste I'm afraid. kind regards, Craig ProjectBalm

Hi Fabian, As far as I'm aware, Jira doesn't have an "assess risk" function out of the box. Can you post a screenshot of what you are seeing, and I may be able to figure out what is going on? thanks, Craig

It's not possible to make these fields compulsory. It is, however, very easy to find risks that don't have residual values set, as they are highlighted in the risk matrix in the grey "unspecified row/column." This should help you find those that need a value, at least.

Hi Anna, Are these fields you have created yourself, or are you using some kind of risk management tool. If so, which one? kind regards, Craig

Hi Mohammad, You asked a question about Risk Register. I’m pleased to say that the entire risk model is fully customisable. kind regards, Craig Schwarze

Hi Marcelo, If you are using Risk Register by ProjectBalm, those column headings (by which I assume you mean the Probability/Impact names) are fully configurable by an administrator in the App Settings panel. Are you using the cloud or server/DC version of the software? If you are using the server/DC version, you can have…

Hi Amy, Are you using Risk Register by ProjectBalm? If so, can you please raise your query in our support portal and we'll have someone assist you shortly. You can access the portal here: https://projectbalm.atlassian.net/servicedesk/customer/portal/1 kind regards, Craig

Hi Maggie, There are several risk register style applications on the Marketplace. If you are using Risk Register by ProjectBalm, you can submit a support request using this link: https://projectbalm.atlassian.net/servicedesk/customer/portal/1 kind regards, Craig

Hi Nishat, It's definitely possible to have a risk register in Jira and there are several apps that provide this functionality. Just search the marketplace for "risk" - like this. kind regards, Craig Schwarze ProjectBalm

Hi Prashant, I'd like to assign this to our engineering team to have a look at, but I will need your request in our service desk system. Can you please raise a ticket here: https://projectbalm.atlassian.net/servicedesk/customer/portal/1 many thanks, Craig

Hi Prashant, You need to attach your issue type to the workflow scheme. Go to Settings (Gear Icon) => Issues => Workflow schemes Find the workflow scheme you are interested in, and click Edit => Assign. You can then select the appropriate scheme and press Finish.

Hi Prashant, Is it Risk Register by ProjectBalm (see here) that you are trying to enable? kind regards, Craig Schwarze ProjectBalm