Vickey Palzor Lepcha Expert

check your ajp ports and connections - match that with your apache conf files - usually that is what gets removed, you can add it back.

Why don't you maintain versioning of your configuration files - helps a lot, and keep it as a standard practice for upgrades.

@Sergio Seplovich You need to let us know - how are your users managed ? Do you use an external user management system ? Are user id created and synced via an active directory . or have you always created users inside jira or say invited them.

I would suggest - build another container with SMTP Server, connect jira container and smtp container under a network. use the same mail configuration and check if smtp and jira containers talk to each other.

@David Cheong Your docker container network and your mail server network - they should be able to able to reach each other. Here it looks like a network issue - your container network and mail server network have restrictions and cannot communicate , check that.

Right - so are they all running same JIRA type or is that also varying , say some just on JSD , some just on Core , some on Software, some running all three in one instance ? Or is the use uniform ?

@Nic Brough -Adaptavist- This made me think - is there any tool in the market Nic that is capable of turning voice calls into a ticket in the system ?

This sounds challenging - do keep us informed on how you go about it and challenges you face. We'd be watching this post here for sometime I bet. :-) I'm excited to learn quite a lot from this experience of yours. One question though - are you planning to consolidate all 17-20 of them into one instance now ? 

@Patrick Kyne Have you tried ; ProxyPass / ajp://127.0.0.1:8009/ instead ?

@Patrick Kyne The serverl.xml has a line on ajp connectivity and the specific ajp port - uncomment it to enable it. And on your apache ssl config file - add your ajp configurations specifying ajp port as it is in server.xml.

How nice of Atlassian to recognize people for their contributions how small it may have been. Great job Community.

Please check your configurations - right from server.xml , maybe you are trying to access test env url that has prod configs in backend.

New stuffs for me - thanks Nic.

Ricard - it does prompt you if you wish to take a backup or not, doesn't it ? You can select no I guess. :-)

* You can probably consult your IT Team to take a selective backup of JIRA filesystem alone- I am sure there must be a provision - it would keep your backup separate from all other backups of the server. * You can ask your Database Team to take a schema backup of your JIRA schema only. Both methods would keep your…

My ssl file has a configuration like this - it just points to the location where i have it. SSLCertificateFile /apache/certificates/certificate_file.pem

Hello Ernesto - you can keep it in any location you like - but your ssl config file should have a line that points to the certificate location.

ok Nick - sounds like it takes a complete server backup that would include JIRA and everything else that is installed. I take a backup of just my jira or confluence schema in the backup - maybe that will take less time and would also let me be selective about what I am doing a backup of. Your backup team would be more…

Florin - you better create a support ticket if it is in Cloud.

I would suggest to get the backend database checked - clear the content and reimport.

Did you get about somewhere on this Florin ?

Nick - by system memory what are you exactly hinting at ? Are you talking about filesystems - files and directories and the data, or something more discreet ?

Taking full backups everyday would not be a good thing to do as it consumes a lot of space- rather once a week. One full backup + differential is good for restoring.

You might also want to check the type of backup being taken - applications at times do not get restored on an incremental backup but would require a full backup.

Florin - you should have atleast one common user id to login to the new confluence and give permissions to the rest of the new users.

Were the previous users from Internal Directory or an External Directory ?

Can i still pull data to confluence from jira if issue linking is deactivated in jira ?

Actually Ann - on the Issue Linking Documentation page - I read the following line . Issue linking also allows you to: * Create an association between a JIRA issue and a Confluence page. So - is issue linking feature necessary for sharing data between jira and confluence ?

-Datlassian.mail.senddisabled=true use this on your setup if you are worried about your emails.

I'd suggest you raise a ticket to Atlassian Nicole - there was an issue with Confluence Cloud services performance and they have marked it as resolved at Mar 20, 17:47 UTC