Prince Nyeche - ELFAPP Atlassian Partner

Hi @Raghu Boyapally No action is required from the Admin, this is automatic as soon as you verify and claim a domain that is being used by the users, they should receive such notification. That doesn't really matter. Probably what you can do here is run a test, if you have a test domain, you can simulate a test to see the…

Hey @Raghu Boyapally Yes, this happens because Trello was added as part of the Organization for the claimed domain. So to go about this, those Trello users need to acknowledge being added by the Org. Usually an email is sent to their email address and they will need to go to that email and click on "connect accounts" for…

Hi @AMS MMG It's connected to your domain suffix of your email. you can reach out to support.atlassian.com so they can help contact the Admin of the domain (if you do not know) which you're apparently using for your email address, if you own the Organization the domain is linked to (that would help you better). However…

well since there's a domain change, that's not going to work, the only option now is to create a new user with the new email address, find the issues that the old user is assigned to or reported and bulk move them to the new user. The change of email address (new domain) should have been done before the old domain was…

Also, just tell the user to go https://id.atlassian.com/login and select can't login to get a reset token sent to their email. However this will not change the user's google login and will issue a new password just to login to Jira. This is dependent on if the account is not Managed.

Hi @Kunwar Khalid You can prompt the user to reset the password from the Admin hub, but you cannot change on behalf or reset it. If you use Managed Account through Atlassian Access, you can actually reset the password, and a password reset is sent to the user. Other than the above, you cannot do an actual password change…

Hi @Kilian Lenz Jira Cloud can handle a lot, I don't particularly think there's a limit to the number of issues that can be created in a single project. The slowness will come about when you do not take good care of your filters and trying to load every single issue when they are at that number as that would be a major…

Hi @Suhas Shirsat I'm not particularly familiar with C# but if you're connecting to Jira Cloud, you have to specify the endpoint literally. e.g. "/rest/api/3/project"

okay, i think the data is not formatted properly. curl -u username -X POST https://jirainstance/rest/project-templates/1.0/createshared/projectID -H "Content-type: application/json" --data '{"key":"BEST", "name":"'${newprojectname}'", "lead":"username"}' you should add single quotes to the variable substitution, so it can…

I don't think it's possible since you're using only one issuetype. 

Is the Integration actually "Enabled" or is the Notification suppressed. What can you see on the Integrations tab of your teams?

Hi andrei.nastasoiu@zitec.com Have you considered using Automation for Jira, which can allow you to set different rules for triggers on transition change and an action to assign to issue to the respective team member.

Hi @McMillan Goyal if it shows it's sending the payload but opsgenie is not receiving, you might as well, delete the Integration and create a new one then connect it back.

Hi @Daniyar Kenensarinov I think you should look towards Automation for Jira Add-on from the Atlassian Marketplace, that will help you around this problem. 

Hi @Todor Kostadinov visit the Jira Server API page, for your version in order to use API to add users to group. using cURL is maybe the easiest way to go about this.

Hi @Antony Joseph You can have a look at Atlassian Infrastructure pages, it will give you a hint of the locations where your data could be stored once you get a Cloud Instance. However just as @Nic Brough -Adaptavist- mentioned, these regions are auto selected based on where you initially registered the instance.

Hey @Amol Shende I don't think Confluence has one, haven't come across any lately. Probably you can make a suggestion to the Atlassian team in Jira Project and if possible they can look into such in their backlog.

Hi @sunil nair It depends on what Library you're using, I believe the Jira-python library just requires the baseurl e.g. https://yoururl.atlassian.net (if you're using cloud) then to connect to a project, you just need to specify the project keys.

Hi @Michael Arndt You know on a Plan you can actually choose how dates are visualized on the Roadmap by clicking on the Cog wheel icon > Configure under Scheduling you can choose to use a specific date field on the roadmap. So target dates can be visualized if they were set there as the start and end dates to the date…

I believe creating an App password for it should work.

Hi @Gerhard Grossberger I think you can raise this up as a suggestion in Jira so the Jira team can evaluate if such feature will be needed in future or if it's something they will consider and put in their backlog. That behaviour is expected until it changes in future, that's how it is works right now.

Hi @Ng, Alberto That's because you have an Initiative configure in your Hierarchy configuration, so it will be available on all Plans created. So you can't simply configure it and not have it show up.

Hi @Diana Baldi There's a copy feature that Allows you to copy the cards from one Board into another account's board. However, this doesn't copy any additional comments within each card but it only copies the initial card of each column on the Board. Go to ..Show Menu > more > Copy Board to begin.

Hi @Donna Rochard Re-indexing is done automatically on Cloud, so there's actually no need for it. Is there a specific reason why you're seeking for a re-index?

Hi @Raynard Rhodes The error says must start with uppercase, so are you actually using uppercase letters in the project key that is being fed into the command? variable substitution wouldn't really matter here. As long as the data being received and sent to the endpoint is correct, Jira will process the request and output…

Hi @Krzysztof Kiser I don't think that's possible. 

Yes, the Automated user has to be a licensed user on your Instance. You just need to create one automated user which should have access to all Projects, then probably you can manage in your web application how each customer interacts with the Automated user.

Hi @Dinesh Baldawa Most probably you have an unwanted character encoding in the description field or probably you've exceeded the limit of 32k characters.

Hi @Amol Shende I believe you can use this API, to get the count of your Application seats. however, you will need to script it in a way to always check that endpoint at certain intervals and if the count is 0 then notify you.

Hi @Bob Allen The sky's the limit when it comes to using REST API with Jira Cloud, as long as the endpoint is available for use in developer.atlassian.com then you can do such. However note that you will most definitely create a automated user that has all the permissions needed in the projects that will act on behalf.…