Vikrant Yadav Community Champion

@Tomoya Watanabe Are you using Project automation to create issues or you are using REST API call for creating issue in jira ? During issue creation, you need account id for reporter field ? 

Hi @Sandeep Kumar I think you are using Free version or Standard version that's why it's not available. On Premium and Enterprise version this option is available. 

@Ram Kumar Aravindakshan _Adaptavist_ This is for you. Kindly help.

You're Welcome! @Taha Tabatabaei I have never used groovy or scriptrunner of jira cloud. I am not sure how it works in jira cloud. You can try this : .toInteger() In Jira Server/Data Center groovy code I can help. 

Hi @Emily Su Currently, there is no option to customize "Your Work" page. Atlassian is working on this feature. Kindly vote of this feature. https://jira.atlassian.com/browse/JRACLOUD-73964

Hi @Taha Tabatabaei Welcome to Atlassian Community! Kindly updated your smart value to : {{issue.FieldName.format}} Format numerical values format Formats a number in US locale. For example, 123412345 becomes 123,412,345. 1{{issue.Invoice Amount.format}}format(input) Formats a number in the given locale. {{issue.Invoice…

Hi @Tomoya Watanabe Account ID unique for every user, it never changes. You can use this API to get all users Account ID : https://xyz.atlassian.net/rest/api/3/users https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-users/#api-rest-api-2-user-get Thanks, V.Y

@Hizkeel Khan You have to use these in Description field. It's better to add default Template in Description field, so that user fill that data in sequence manner and you also capture correct data. Default template means when use click on create button they get default question already filled in Description field. In Smart…

Hi @Hizkeel Khan Jira's smart values do not have a direct function to extract text before or after a horizontal line from the Description field. Use something string like ---- or ____

You have to split description based on your data, I have designed based on my description data :- https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/

Hi @Hizkeel Khan Here is the solution, I have used substringBetween(String open, String close) to get Story Description data and copy in into Sub-tasks. 

@Hizkeel Khan You want to capture all three example text and store in sub-task, or you want just to check if example text is available or not ? 

@Andy Heinzer @Bill Sheboy Hi Guys, Can you please have a look at this post. 

@Troy Glad to hear, I am able to help you out! Kindly accept the solution, if it works for you. It help others having same query. 

You're Welcome :) Glad to hear I am able to help you!

Hi @Joseph Robbins Welcome to Atlassian Community! Name is in the root of the json content. You can directly parse project name using {{name}}. You won't get name only via API. In the application where you are using the API, you need to parse http response and get project name. Thanks, V.Y

https://confluence.atlassian.com/automationkb/automation-rule-to-send-single-email-for-all-issues-per-assignee-due-next-week-1130727622.html

Hi @Troy Here is the working Automation Rule Screenshot and Video URL :- https://we.tl/t-ik3LwqKCqN

Hi @Troy , Without plugin, you can achieve this using Project Automation. Create Manual or Scheduled trigger flow, use JQL fixversion IS NOT Empty AND issuetype = "Epic" and add Branch Select "Stories" in type of related issue and add action like send email.

Yeah @Troy Without plugin it can't be achieved. 

Hi @Troy With the help of Script runner Enhanced search you can get all issues of an Epic which is having fixversion not Empty or fix version = V1. Atlassian provided JQL function won't have this option. issueFunction in issuesInEpics("project = PA AND fixVersion IS NOT EMPTY")…

No need to add Second IF condition, because you are sending email based on Region custom field. 

for AMR region create a new rule. I am not sure why it's not showing in your project automation. 

Hi @Sampath Click on Else >> Save ( no need add any conditon )>> Select Action 

Thanks a lot @Ram Kumar Aravindakshan _Adaptavist_ 🥳😊

For AMR , no need to add condition, use Else , not Else if . Check Audit logs, try to test ticket in AMR time zone. 

Apply condition in Else if condition for AMR. In If condition, add two Advance compares . Check screenshot again which I shared above. 

@Sampath Glad to hear I am able to help you! Thanks!

Add two more else if condition for other 2 region use same time zone but different time stamps.