Jack Hunter _HeroCoders_ Atlassian Partner

Hello @George Mihailoff, If you struggle with the correct time reporting, I suggest trying a Jira app that automates time tracking process. There is a Clockwork Automated Timesheets app in the Marketplace that lets you track time in two modes: * manual with Start/Stop timer buttons - so you need to remember to start the…

I can propose the Issue Checklist that we develop and use every day. It gives an ability to break down stories to lightweight tasks and track Definition of Done, Acceptance Criteria or simple ToDo items in the context of Jira issues. It also brings unique features like default checklist per project and issue type (so a…

Hello @Marcos Tapia, Next-Gen projects do not support time tracking at the moment. There is an open issue that you can track JSWCLOUD-17447, but unfortunately, it is not on the short-term roadmap so it is worth to vote it in order to raise the importance. You can use an external app to get this functionality until…

Hello @Sorcha MacDonald, Welcome to the time tracking nightmare :) The first question I would ask first is: "Why do you need to track time?". Is it for payroll purposes, charging a customer, tracking project health? The answer can determine the way that you want/should track time. There are many concepts available in Jira.…

@JF Simard, could you explain what your workflow is? I'm curious if this is something that that can be solved with an add-on. Thanks, Jack

If someone does not need the full set of rich attributes that come with Jira sub-tasks like Description, Comments, Labels, etc. then the list of lightweight ToDo items (with checkboxes) attached to the issue might be a decent workaround. Issue Checklist Pro, the paid app, or its free sibling Issue Checklist Free, provided…

Hello @Darren Here is one of the possible ways to get this kind of tree: * Vision => Confluence page * Epic => Jira Epic * No idea why Features and Stories are separate levels, so it is hard to propose anything but let's try:* Feature => Jira issue (Story, Feature, etc.) * Story => Jira sub-task * Acceptance Criteria =>…

I don't find a way to do it purely in Jira but there are tens of add-ons that can handle that. Clockwork Automated Timesheets Pro allows getting a report (in your case grouped by users, issues, worklogs) and next export it to Excel. Clockwork Free can do it as well. Below is an example screenshot: I hope it helps. Cheers,…

Clockwork Automated Timesheets app does exactly that. It integrates with Jira's workflow and logs the precise time worked, depending on how much time an issue was in an active status ("In Progress" category). The timers can be also started or stopped manually by using Start/Stop buttons. The app also provides reports and…

Hello @Celena San Miguel, The new issue view does not allow to change the layout. So, the custom fields are displayed as small boxes on the right side of the issue page as you noticed. The options you have right now are: * switch to the old issue view (not available for next-gen project, unfortunately so you would need to…

Well, @Sam Wilson There is also another point of view. If Atlassian worked on adding a checklist, better time tracking, default values and other useful and "basic features" to Jira, then they would not have time to add several "power features" that brought you to Jira because these features are not available in Trello and…

@Catherine Weisser, I see. I did not check how Jira marks issue "Done" in terms of Scrum board, but have you checked following: * Move "Demo Ready" column/status to the category "Done" (each Jira status can be in any of "Open", "In Progress" and "Done" category) * Add resolution to "Demo Ready" status. Basically, what you…

@[deleted], @Catherine Weisser How would you like to progress the tasks when it comes to story points? It would be required to plot the burndown chart that you ask for. Would you like to mark the progress of story points manually, e.g., with a button or updating the field? Or maybe you would want the system/Jira to do it…

Hello @Tarun Sapra, You should be able to see the custom field on the right side issue view/preview (Jira Cloud) as presented in the screenshot below: You might try to enable/disable "labs" features in your personal preferences (accessible from the bottom-left corner of the screen). When comes to the full-screen New Issue…

Hello @Esther Strom I'm Jack from Gebsun Support team. As @Alexey Matveev mentioned, it is not possible right now to move the custom field but New Issue View suffers from many other problems, e.g. no Comment Security, no Labels, etc. I expect that many of these problems will be solved before Old Issue View goes away. Also,…

I see. I don't think that it is possible to achieve what you need in any existing checklist solution right now. It is an interesting requirement though, and I will gladly put it on the backlog of the Issue Checklist for Jira Cloud that my team provides. Do you use any particular checklist solution/product? Are you on Cloud…

So, two more questions then: * do you want to have an option to unhide in sub-tasks the not checked and hidden items? * do you need the checklist in sub-task to be clickable at all, or you want to see read-only information about what is happening in the parent task? Cheers, Jack

Hi @Kris Han, I'm not sure if I understand your question correctly. Do you want to see in sub-task checklist items that have been completed (checked) on the parent task? Please clarify so the community can propose the best solution possible. Cheers, Jack

Hello @[deleted], If you are about to use Jira Cloud now, then Issue Checklist app provided by my team will help. A checklist can be saved as a template and reused every time you need it. You can also attach the checklist automatically to newly created issues for a given project or issue/ticket type. You can read more…

Hello @Raju Kotha, You haven't specified precisely which checklist app you use. In Issue Checklist provided by my team, you can set which issue types get the given checklist: set default checklist for issue type I hope that helps. Cheers, Jack

Hello @Eli Moshe, As Nic explained you cannot control where the field is located precisely. If Jira custom field or its location does not work as expected then you might consider third-party add-on. My team created Issue Checklist app that solves the acceptance criteria and the definition of done problems through a list of…

Hello @martin steel1, Can you post a screenshot of how your Acceptance Criteria looks on the issue page? That will help us to understand what you actually use. If it is a standard custom field that is already present on the View screen, then you can add it to the Edit screen too. It will make it visible on the issue edit…

Hi @Rob Hallifax, The answer is actually "from the beginning". There is no "Acceptance criteria" field (and never was) in Jira. The concept of acceptance criteria is not directly addressed in Jira. Nevertheless, Jira is so flexible that it can handle various concepts in many ways, depending on customers' preferences or…

Hello @Allen Chun, There are few Checklist add-ons available in the Marketplace. If you are using Issue Checklist app, then please let us know and we will provide detailed configuration steps so you can achieve what you need. Cheers, Jack

Thank you for the answer @Manon Soubies-Camy and @Jack Brickey. We are on Cloud so none of the extensions are available. I have voted for the linked request so fingers crossed. Hopefully, Atlassian will implement that soon. Thanks, Jack

Hi, Jira has issue/card-level permissions so technically it is possible to achieve what you need. Nevertheless, that would require creating/configuring issue permission for each client. If the set of your clients is more or less constant and not large then it might work. Otherwise, it will be painful as the configuration…

Hello Steve, I'm Jack from the Gebsun Support team. We are a vendor of Issue Checklist app. I have quickly checked the Agility board and its Issue View, and it looks like they do not support third-party apps yet. I cannot see our app in there and none of the other apps we use. Atlassian says that: Agility projects are…

Hello @Sebastian Sartor, When comes to Jira Cloud, there is no API available to extend Releases page. The simplest solution to solve the problem, that comes to my mind, is to create a Jira issue/task every time you plan a release and attach a checklist of things to do ("write and publish release notes", "check…

Hi @dat_phillipcr You might also consider installing a plugin to get that functionality. My company offers Issue Checklist app for Jira Cloud that provides a separate panel as presented in the screenshot below. Let me know in case of questions. I'm happy to explain more. Cheers, Jack

Hello @Kindle Scott, As @Yogesh Mude explained, it is not a custom field presented on your screenshot. It is part of Description text with special formatting. Take a look at the help page to learn how to add more than simple text to your description and comments If you are on Jira Cloud, you might consider Issue Checklist…