Bill Sheboy Expert

Hi @SP Sunil -- Welcome to the Atlassian Community! Yes, expensive / time-consuming rules could throttle and halt rule performance. For the specifics on the behavior for Jira Data Center automation, please see this documetation:…

Hi @Owain.Esau -- Welcome to the Atlassian Community! As @Marc -Devoteam- describes, we need to see your automation rule and audit log details to provide more context for the question. Including, what type of branch are you using? Until we see those... If the rule branches over object / asset data, it is possible there is…

Hi @Bryan Guffey First thing: detecting empty (or blank) fields is not always simple in rules. Their field types, context, and whether or not they had a value which was cleared make things challenging. And... Rules do not support nesting conditions within the concat() function. Please try using individual conditional…

You included a link to the Create Release Notes documentation, but I do not see anything in there about Change Logs. * If you do see that view when you use that feature, is it a marketplace addon / app? For a vendor, please check with their support team. * If not, perhaps check with your Jira Site Admin to submit a ticket…

Hi @AgileHappyLearner Just to confirm, are you using Jira Data Center? If so, what you describe is likely not possible with an automation rule for several reasons: * First, moving an issue requires checking several things and guiding the person through the move. That is not possible with an automation rule as the rule…

Do you mean the built-in "release notes" feature or something else? I am not familiar with a built-in feature to produce a change log for a release. How do you access this feature and what does it look like?

Hi @Antonio Masi I wonder if what your are observing is related to... A performance-impacting incident has been happening for several hours. You may watch its progress here, or select the item to receive updates: https://jira-software.status.atlassian.com/ Kind regards, Bill

Hi @daltonjaklitsch -- Welcome to the Atlassian Community! I believe you are asking about this field: statuscategorychangedate And I suspect most of the endpoints which return work items (formerly called "issues") can return that field. Kind regards, Bill

Hi @Christian Mullane -- Welcome to the Atlassian Community! I have not tried that, and I wonder if one could call the Slack REST API endpoints to gather the messages, using the Send Web Request action from a rule. Kind regards, Bill

Greetings, This seems to be a regression defect due to the design processes used, and likely not submitted as a "feature request" / suggestion. Kind regards, Bill

Thanks for the information, Darryl. I was not aware maintaining was a thing for those roles.

Hi @Domenico.falvella -- Welcome to the Atlassian Community! What have you tried thus far to solve this need? This question is frequently asked in the community, and it can be solved using automation rules. The rules are easier for Jira Cloud than for Server / Data Center, but both are possible. I recommend searching the…

Hi @Mafe Ortega There are a couple of ways to do this; let's try the one using a regular expression and the replaceAll() function. First the answer and then how it works: * action: create variable* name: varX * value: what you show above * action: create variable* name: varY * value: what you show above * action: create…

Hi @Ahmud Auleear Thank you for this information. Quick question (in several parts)... How will this impact automation rule actions / field parsing? * Currently, only a limited amount of field markup syntax (and no macros) are directly supported by rule actions. Indeed, the REST API endpoints must be called with Send Web…

Update: Atlassian just added this symptom to the status pages and so it may be followed here for progress... https://jira-software.status.atlassian.com/incidents/2w7ms8rqp4ph

Hi @Ram Sharma Short answer: that is not possible yet. There is no REST API endpoint to get a user's teams. Here is a suggestion to add that endpoint: https://jira.atlassian.com/browse/JRACLOUD-83728 Kind regards, Bill

Hi, and to which "status" are you referring, @Darryl Lee ;^) Well done!

Hi @Maksym Babenko_TypeSwitch_ Please review the community guidelines regarding "necro-posting" to older threads, particularly as a vendor: https://community.atlassian.com/forums/custom/page/page-id/rules-of-engagement Kind regards, Bill

That would seem to indicate you are not a Confluence admin, so please check with your Site admin. Did you try selecting a single page in the left-navigation with the ... options to add a rule?

Hi @Esteban Rivera -- Welcome to the Atlassian Community! In another question for this symptom, an Atlassian team member stated there is an outage related to this addon...however there appears no way to track progress.…

Yes: please select the "Watch" option at the top-right of that defect and you will get email notifications. If you have not already done so, you will need to sign up to the public backlog (using your Atlassian account).

Hi @Adam Priestley -- Welcome to the Atlassian Community! After the latest round of UX changes, Atlassian made it quite difficult to find automation rules for Confluence. Please try this: * for a single-space scope rule* on the left side navigation * select a page's ... More actions * select Automate to create a rule for…

Hi @Karan Sachdev Where is the status / indication of that outage listed on the Atlassian status pages? https://status.atlassian.com/ Kind regards, Bill

Hi @Karan Sachdev Customers cannot see the JPD project in the public backlog. I believe up until now, all JPD work items were handled internally and only even mentioned in community posts or the roadmap. Please discuss this challenge with the JPD team and perhaps do one of these: * move that work item, JPD-335, to a…

Hi @binh_pham Without seeing your complete automation rule, please consider... First, check your rule scope spans all of the projects needed for the linking. When a rule is only single-project scope it will not be able to access the other projects for linking. Your Jira Site Admin can help change the rule scope in the…

Hi @Krishna P G Please update your smart value expression to the one for time tracking number values: {{issue.subtasks.timetracking.originalEstimateSeconds.sum}} And as you are editing the Original Estimate field of the parent, remember to add the units of measure for seconds to the end:…

Hi @Julie Beltz Well done, and...you may select your own post as the answer to the question. And the rule editor is not great at indicating when a smart value may be typed into a field versus only using the dropdown. Instead one needs to just try it. Kind regards, Bill

Hi @dimofeev Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks!

Hi @Frank Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks!

Hi @Fiodar Krents Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks!