Bill Sheboy Expert

Awesome; I am glad to learn it is working! Please consider marking this question as "answered" to help others with a similar need find solutions faster. Thanks!

Curious...I had to click on the field first so it was selected and then Control-V to paste into it. You may also link from the other direction... * When viewing the Epic * At the top-left of the page, select + Add * Link Idea * Search and link to the one you want

I see some spaces before your status names for the updated JQL. Have you tried removing those spaces? As a tip: I recommend testing JQL outside of a rule first, perhaps with example work items / issues. Once it works as expected, copy it into a rule for further testing.

Let's fault isolate this a bit: * With your current rule... * Copy the Send Web Request action so you now have two. This is just a temporary change for a test. * Update the URL to a specific version ID value; that is, no smart value * Update the custom data to a specific description value; again, no smart value * At the…

Thanks for clarifying the scenario! I just tried this: * on the Delivery tab * if you past the full URL to the Epic in the Search for a Work Item field it will then appear for selection. For example:* myJiraURL/browse/myEpicKey

The problem is you created two variables for listOne and listTwo, but created variables are always text type. Please note in my first post the assumption: Given two lists of values, such as fields: listOne, listTwo With variables, they must be split() back into lists to work. I bolded the differences: * create a dynamic…

Hi @Valerie Cajka Do you mean to add the Epics to the "Delivery" tab for each JPD Idea? Have you tried adding them from that tab while in JPD? And, where did you see this guidance: It says you can cut and paste the URL of the closed EPICs Kind regards, Bill

Hi @Philippe Puy -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * an image of your complete automation rule in a single image for continuity * images of any relevant actions / conditions / branches * an image of the audit log…

Hi @DuBose Griffin From where did you try to report the problem, and what is your Jira role? When you are a Jira Site Admin (or higher role) on a paid license level, you may create a ticket from here: https://support.atlassian.com/contact/#/ Kind regards, Bill

Hi @Cash Coyne Automation branches on more than one thing execute in parallel and asynchronously. There is no guarantee of the processing order and no information is retained after each pass through the loop. And so, there is no way using created variables to increment a counter with such branches. At some point in the…

Hi @Karen Crawshaw -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * an image of your complete automation rule in a single image for continuity * images of any relevant actions / conditions / branches * an image of the audit log…

Hi @Weronika Hałdaś_Deviniti_ As a reminder...when recommending a marketplace vendor product, please ensure you disclose your affiliation to that vendor in your post wording, and not just in your profile name / badge. For more information about this, please see: Atlassian Partners - Rules of Engagement…

Hi @Roy Are you asking about a standalone JQL search or performing the search from an automation rule? If in a rule, context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * for Cloud, what type of project is this: company-managed,…

Hi @Emily Nash In general, you may use this how-to article to learn the smart values (or custom field IDs) for fields supported by rules: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ For JPD, some extra considerations are: * Dynamic, calculated fields are not supported by rules as…

Hi @Travis Hill Without seeing your actual rule... Perhaps try using the Lookup Issues / Work Items action with JQL to gather the children, and then use the min (or max) list functions with the date fields: * https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues *…

Hi @Igor Pertsovsky -- Welcome to the Atlassian Community! Based on what you described, please try using this JQL: project = YOUR_PROJECT AND issueType = Story AND ( labels NOT IN (Important) OR labels IS EMPTY ) ORDER BY Key ASC And use that on a dashboard with the Pie Chart gadget, selecting your Team field. Kind…

Hi @Charlie Misonne Although saving the asset value in the variable helps solve one challenge, your scenario has an additional wrinkle because of this limitation: Once inside of a long-format iterator such as {{#myList}} ... {{/}} no outside data is accessible. Only data from myList, and lower in scope, is visible. And so…

Hi @Em Ditchfield Thanks for your response and the improvement work the team is doing! When considering how feature improvements are communicated, perhaps take a look at what the Jira Product Discovery (JPD) team is doing, where there is roadmap, followed by an announcement article which includes links to knowledgebase…

I recommend first trying that JQL outside of the rule, with Search Work Items / Issues. Then when the JQL works, update the rule to use that. While doing that, please confirm with example work items that in project CI, those Resolution values actually exist. And, to prevent that error for the Advanced Branch when the…

First thing: successfully using automation rules requires learning and experimentation. I recommend trying things, and if you run into challenges, post images of your rule, the audit log details, and explain what is not working as expected. This will increase the chances the community can help you be successful. For the…

Did you try the how-to article to confirm your smart values / custom field ID's are correct?

This rule you show does have the ID in the data: https://community.atlassian.com/forums/Jira-questions/Re-Re-PUT-version-id-returns-500-from-Jira-Automation/qaq-p/3040368/comment-id/1129754#M1129754 Another possible problem is racetrack errors / timing. The Send Web Request action (URL and data), can try to validate before…

Hi @Mehak Bokhari I recommend closing further comments on this thread and directing people to the new one with the latest updates: https://community.atlassian.com/forums/Automation-articles/We-ve-enabled-rich-text-editing-in-the-Publish-new-page-in/ba-p/3041023 That may help focus the conversation and feedback. Thanks…

Hi @Sowjanya Bandaru -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * what is the scope of your rule (e.g. single-project, multiple-projects, global) and in how many projects are the linked issues stored? * an image of your…

Hi @Deivid Araujo That update is for Jira Cloud and this question is for Data Center. Kind regards, Bill

Hi @AtlaBeacon -- Welcome to the Atlassian Community! Simple, short answer: yes, that is possible using an Advanced Branch over the initial web response values, and... * Such branches are limited to 100 items * Branches over more-than-one-thing process in parallel and asynchronously, with no predictable ordering, and no…

Hi @Ralph Gerald Varon -- Welcome to the Atlassian Community! There are several ways to solve this need, and the specifics of your scenario will determine how to proceed. When you just need the common values, I recommend using the match() function with a dynamic regular expression. For example... * Given two lists of…

Hi @[deleted] -- Welcome to the Atlassian Community! I did a quick check and did not find this symptom / limitation in the public backlog. As you appear to be on a paid license, please work with your Jira Site Admin to contact Atlassian Support to submit the defect here: https://support.atlassian.com/contact/#/ Kind…

Hi @Mehak Bokhari Thanks to you and the team for this update. This is awesome! You have also snuck in another apparent improvement: the {{index}} iteration counter can now be used with functions. In the past, the only way to do this was wrapping that dynamic smart value within a math expression, or first storing it in a…

Greetings Atlassian team members! I respectfully suggest you only post / announce the release of feature changes one time in community posts. The content described in this article was already announced a few hours earlier here:…