Bill Sheboy Expert

Hi @Ribamar Santos How are you collecting the issues associated to the version? For example, if you did this with the automation rules, you would use a lookup with JQL for the FixVersion, and then iterate on the values, such as using HTML formatting: {{#lookupIssues}} * <a href="{{url}}">{{key}} - {{summary}}</a> {{/}} For…

Hi @Alex F Would you please clarify what you are trying to do? That will help the community consider this and provide input. Your question indicated you wanted to access a user property with smart values, which you seem to have accomplished for chatId. Then you note wanting to "call" a specific user. What do you mean by…

Hi @Srikanth Mamidala There is a suggestion to add sorting of attachments to JIRA cloud, which you may view and vote for here: https://jira.atlassian.com/browse/JRACLOUD-64890 It doesn't appear this will be added soon. Unlike the other changes within a JIRA issue, I do not believe you can readily see changes of an…

Hi @Steven Lloyd How are you implementing this? This could be a rule execution-timing issue. I tried the notification with an automation rule and it seemed to work okay. Here is what I did: * Trigger: issue created * Condition: issue type is sub-task * Branch: on the parent * Action: send an email to the assignee about the…

Hi @Peyush Agarwal I had a similar issue with numeric values, and because smart values cannot be nested the default value feature didn't support also working with functions (such as diff). The only work-around I found was to use IF conditions prior to my math, ensuring that all values were available or initialized prior to…

Hi @Scott Love What problem are you trying to solve? For example, are you making a combined list of all work with a filter, from parent to child to child...? If so... There are marketplace add-ons to support doing this by adding features to enhance JQL. If you do not want to purchase any of the add-ons, you could either: *…

Hi @lsieben -- Welcome to the Atlassian community! From my perspective, there are no such things as best practices; only better ones. Eventually we will learn something even better. For JIRA issues that are not completed in a sprint, their rank order in the backlog is preserved, regardless of which sprint they were in. If…

Hi @manish.singh You note the Story Point Estimate is for Next Gen projects and you are only using Classic projects. Which is causing issues with your Aha usage. If you are indeed only able to integrate Aha with the estimate field, please consider directly contacting the vendor, Aha Lab's Inc, to learn how to address this.…

Hi @Jose tebar What have you tried with automation so far? You could create an automation rule, triggered on a change to the task's Cost field, and then sum up into the parent's custom field (e.g. Total Cost). Or, you could run it on a schedule to update once-per-time-unit. Best regards, Bill

Hi @Phaneesh C Gopisetty The short answer is that you cannot do this in JIRA Cloud, out of the box, yet. Here is a request to add it, which you can vote for: https://jira.atlassian.com/browse/JSWCLOUD-7653 And here is the road map of what is next: https://www.atlassian.com/software/jira/whats-new/cloud There are probably…

Hi @Noam Inbar I could not find a way to do that either. There are several open suggestions related to this. Please take a look and vote for any that you find valuable. If you do not find a match to your question, you can add a new suggestion.…

Hi @Esther Strom Did you submit a defect for this issue? I found an older item that is similar, and which was addressed several years ago: https://jira.atlassian.com/browse/JSWCLOUD-10460 Best regards, Bill

Hi @jaimecatalistx What information of the branch are you looking for? If you have an example of an issue that has merged and moved to done, you could make a call to the REST API to see if any other smart values are available. Please see here for more information on how to do…

Hi @Irina Degtyareva It is unclear from your screen capture what you are trying to do, other than access information/issues in two different branches. Would you please explain further? There is no branch nesting with the automation currently. How many results do you expect to meet these conditions: 1 or many? If it is one,…

Hi @Srigeethapriya Rajendran Have you solved this question yet? If not, why not approach this from the other direction, and look at an example issue with a team to determine the attributes used to set the team. Please look here for more information on how to find existing attributes:…

Hi @Kate There are several requests to add (re-add?) this feature to JIRA cloud. Here is one of them, in case you want to vote for it: https://jira.atlassian.com/browse/JSWCLOUD-7721 In the meantime, if you do not want to buy an add-on from the marketplace, you can build this yourself using the automation rules. The one…

Thank you for clarifying. I believe you will need to directly contact that markeplace vendor for help, or wait until one of their staff responds to your question. I added their name as a tag to this question to raise the visibility.

Hi, Maria. If this solution works for you, please mark the answer as accepted so others can benefit from it. Thanks!

Hi Anja, That is an interesting response from support. Are they indicating that the remaining estimate field is not accessible from automation smart values? If it is accessible, you should be able to sum up the values, either into the parent or a custom field, using an automation rule. Best regards, Bill

Hi @Srikanth You could re-implement cloning using the automation rule feature to disregard cancelled sub-tasks, or... Create a rule that after a parent is cloned, removes any cancelled sub-tasks. There are some open work items to improve cloning within automation functions, so the second approach may be more reliable at…

Hi @Glen Tan What is probably happening: with the ToDo column, those items were counted in the total items (the divisor), and so reduced the average. When you remove Todo items, the count goes down and so the average goes up. This makes sense if Atlassian is using a purist interpretation of the board and Kanban. Because…

Hi @Joe This is not in JIRA yet, and here is a suggestion to add it: https://jira.atlassian.com/browse/JRACLOUD-16589 In the comments for the suggestion, some have tried homemade browser extensions to do this. Best regards, Bill

Hi @Maria Hauer How is your backlog currently sorted? Is it by rank? If so, when the incomplete items from the finishing sprint are returned to the backlog, they are interleaved into what their rank was when the finishing sprint started. To reduce this effect, ensure all items for a next sprint are at the top of the…

Hi @Alma Shi -- Welcome to the Atlassian community! What problem are you trying to solve by bulk editing the issues? Normally a team would plan a sprint from the backlog view, and bulk add (or bulk drag) the items into the new sprint. Best regards, Bill

Hi @Kenny Dickie Sounds like you have all the pieces and just need to knit them together. How about this: * Trigger on version released * Action to lookup the issues with JQL for the FixVersion * Use list iteration to create a table of the values using HTML in the email. Maybe something like: Here is the list:…

Hi @Mel Brooker Sorry the community didn't see and respond to your question earlier. If you have already figured this out, please post your solution so others can benefit. Thanks! There appear to be no out-of-the-box JIRA features for audit...although several suggestions to add it. For other alternatives: * There are…

Hi @Imran_Ali -- Welcome to the Atlassian community! Different teams work in different ways...and... very few teams assign a number of effort hours to a story point. That is an anti-pattern that there are other issues/problems happening, including assigning more precision and accuracy that is warranted for story point,…

Hi @Greg Hepburn -- Welcome to the Atlassian community! How are these test cases stored? Are these stored as individual issues in JIRA (similar to a story or bug) with the "name" as the summary field? If so, bulk change won't help as it would rename them all to the same name, not different names. Instead, you could create…

Hi @esteban_deortuzar What do you mean by "list" and what do you mean by "select"? If you want only a name of the attachments, you can do that with native JQL in a filter by including the attachments field, which lists the attachment: who added it, when, and a URL to the access the file. Note that the URL will only work…

Hi @Tina Mader Are you noting the boards for the teams show different issue types? If so, a board is a view of a project (backlog), and the filter manages what displays. Please check the filter to see if the sub-tasks are included (or not excluded). You can find the filter under Board settings, under the ... at the top…