Bill Sheboy Expert

Hi @Vasundhara Guglani -- Welcome to the Atlassian community! You could certainly do what you request, using either a couple of automation rules and/or some workflow validation...and, I wonder... What problem you are trying to solve? Is there some required piece of information that you are assuming is in the comment?…

Hi @Lionel Wolberger Thanks for the update on your progress. I think that until you have time measures, adding the custom field for "actual size" would help you diagnose what is happening with sizing forecasts aligning to resulting effort. Rather than buy measurement tools, we built our own tracking using the automation…

Hi Huey, Thanks for the additional information. Three next steps to try: * After the trigger, add a condition to test if there is an epic link. This could be a timing issue, or perhaps the issue doesn't have an epic. * Your image shows the rule in draft status. Is that just from viewing it, or are there un-published…

Hi @Clément Berger Setting aside the tool (JIRA) for a moment, what does "done" mean to your team? Considering a definition of done helps the team decide if newly discovered work is part of the original request, a newly discovered issue, or scope creeping. Sharing that definition with stakeholders helps them understand the…

I am glad that helped you, Jarod. Please consider marking this question as answered so others can find it easily later. Thanks!

Hi, Drew. Here is the documentation for swim lane configuration: https://support.atlassian.com/jira-software-cloud/docs/configure-swimlanes/ What I am suggesting is that you configure your "Big Board" to use swim lanes, by queries. Make the first lane's query something like: priority = Highest As needed, add additional…

Hi! Short answer summary: Some of the things you are requesting are not in out-of-the-box JIRA scrum support, but may be available with marketplace add-ons. Let's look at why... The sprint field for an issue can have multiple values, including all the sprints where the issue was included when the sprint started. When you…

Hi @Amr Abddelaziz -- Welcome to the Atlassian community! Have you reviewed the Sprint Report to see if that will meet your needs? Please see this documentation: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-sprint-report/ Regarding the number of items moved to the next sprint, you would…

Glad to help. If this resolved the issue, please mark this answer as accepted so others can benefit by finding it in the future. Thanks!

Hi @Ventsislav Checking the open suggestions, and nothing appears for adding multiple comments at once for the cloud version... so you could add the suggestion, if you wish. I am wondering, what problem are you trying to solve by adding multiple comments at one time? Thanks, and best regards, Bill

Hi @Bob Ramza One way to do this is with automation rules. Below is an example use case which walks through how to do this. You may need your site admin to add a custom field for you if you do not already have a location/field to store the sum of any values.…

Hi @Charly V Looking at the image of your rule definition, see the space under the branch with the plus sign? That is where you want your action to be... inside the branch scope. You currently have the action after the branch scope. Best regards, Bill

How about a work-around? You could create swim lanes based upon quick filters on Priority, and put the high priority stuff in the first lane and everything else below. As long as you do not have too many highest priority items, people can see what is happening. (Having too many highest priority things is a different…

Hi @Huey van Zijl Would you please post images of your rule definition? That will help the community try to answer your question. Your custom fields are different from those defined in other people's instances, so importing the rule's JSON may not help others understand your rule. Best regards, Bill

Hi @[deleted] This not a feature built into JIRA. If you have one of the marketplace scripting add-ons, you can build this yourself. There are a couple of suggestions to add this capability to JIRA, which you may review and vote for at these links: https://jira.atlassian.com/browse/JRACLOUD-72857…

Hi @Divjyot Puri However you choose to implement this idea, please consider that it may not indicate what you think it is measuring. You asked about measuring the number of times a work item moves from "Testing In Progress" to "Testing Failed", which could happen for a variety of reasons: * Failed test due to a development…

Hi @Drew Angell You can set the Rank with the REST API, but not yet with the automation features of JIRA. Please see the linked information below: Rank Issues with API: https://docs.atlassian.com/jira-software/REST/7.3.1/?&_ga=2.19793790.774659241.1593439862-699305148.1591885873#agile/1.0/issue-rankIssues Action to rank…

Thanks for explaining @Tobias Jakob That makes it clear to me. With supporting a new customer, you could think of this as: * One story (add customer) with multiple sub-tasks (create account, provide software access, etc.) * Multiple stories, as you are describing for each task Regarding Links, you could instead use Labels…

Hi @Franziska Leugner There are at least 2 suggestions to add this for server also: JQL search for @mentions https://jira.atlassian.com/browse/JRASERVER-27594 Ability to search for content by user @mention https://jira.atlassian.com/browse/JRASERVER-29412

Hi @Arpita Dasgupta Have you looked at the dashboard gadgets yet? You could use the two-dimensional gadget for status and components to show this. Please look here for more information: https://confluence.atlassian.com/jira064/adding-the-two-dimensional-filter-statistics-gadget-720416991.html Best regards, Bill

Hi @Charanya Muthukaruppiah You seem to be creating a deeper hierarchy of issues than what JIRA supports. If you just need the traceability, regardless of structure, please consider the following... There are probably marketplace add-ons to support additional traceability for test and defect management. Those add-on…

Hi @James Phillips And, yikes! This sounds like an opportunity to discuss and educate with product owner and for a review of team methods. Were the additional work items built/delivered, or just abandoned? We handle such cases for abandoned work by explicitly adding a custom field Abandoned; our PO can then dispose of…

Hi @Malka Is this issue resolved? Could you use the information from your other automation-related question to help, as that seems to be doing what you are noting for the summing the fields. https://community.atlassian.com/t5/Jira-Software-questions/Automation-for-Jira-endWith-only-matching-with-Yes-and-No/qaq-p/1328222…

Hi, and sorry that you disagree with me. I was not sharing my opinion: I was sharing how JIRA works in regards to the Assignee field. If your understanding of the documentation is that JIRA is not working correctly, please submit a support ticket to Atlassian here: https://support.atlassian.com/contact/#/ Thank you.

Hi @Franziska Leugner -- Welcome to the Atlassian community! There are several open suggestions to add special character support to search, including examples below. You may review these and vote for them. If you are looking for something different you may add another suggested improvement. Enable to search issues by…

Hi @Ilya Baryshev This is not yet possible, and there are a couple of items in the Code Barrel (now Atlassian) backlog to add the feature: https://codebarrel.atlassian.net/browse/AUT-1283 https://codebarrel.atlassian.net/browse/AUT-1704 Best regards, Bill

Hi @JSams (old account) -- Welcome to the Atlassian community! Yes, you can do that using automation rules. When something changes in the sub-tasks, you can use that as a trigger to roll up the values into the parent. To get you started, please see this information, including some similar use cases:…

Hi @reddymanuja Did you figure out how to do this? If not, please consider updating your board filter to hide the items which have been completed after a period of time, or are released. For example, you could use: project = myProject AND (resolutiondate IS EMPTY OR resolutiondate > -7d) AND (fixVersion IN…

Hi @Juan Recabarren [ServiceRocket] Did you figure this out? This worked for me to get the email address: {{issue.reporter.emailAddress}} Best regards, Bill

Hi @Nicole Russo Have you already resolved this issue? If not... When you are closing the sprint and rolling open work items over, have you already started the new sprint? If so, that would explain why *all* rolled over items go to the backlog. But it would not explain why only some of them do so. Update: I just read…