Bill Sheboy Expert

Hi @Paul Glock Is the custom field text? If so, have you tried to set the field value to the status name as {{issue.status.name}} Best regards, Bill

Hi @jira_admin_cu Do you have the marketplace add-on for automation rules for server: https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview If so, you can automate this process by creating an automation rule. Please see this documentation to help you get started:…

Hi @muneet.bakshi You are asking two questions: where is the missing item, and how to automate sprint start/completion. For the missing item: please check your board filter to see if it is excluding the 24th issue somehow. You can test this by using the filter in Issues and Filters to determine what is different about this…

Hi @Mark Entrekin Short answer is that you cannot do that with out of the box JIRA Cloud. As you note, the information is stored in the history and is not accessible by query. There may be a market place add-on to do this. Looking at other posts, I only saw older posts from a few years ago where people used scripting…

Hi @Maxime Stauffer -- Welcome to the Atlassian Community! I am not familiar with the automation for advanced roadmaps. And, if it is anything like the other automation rules for JIRA Cloud, there should be an audit log captured near each rule. Have you investigated logs to check for issues/errors? Best regards, Bill

Hi @SUKESH PRUDHVI K -- Welcome to the Atlassian Community! What problem are you trying to solve by doing these things? Those features all already exist in JIRA for a registered user. Best regards, Bill

Hi @Sonny Godwin Have you tried accessing this smart value for the field: {{issue.original estimate}} If so, and it is still not working, please post an image of your rule definition to help the community provide ideas. Thank you! Best regards, Bill

Yes, and... Ryan, you could shorten your experiment time-frame to run more frequently (every X minutes) and then check the audit log to see what is happening. Once you understand it, change back to your preferred schedule.

Thanks, @Emre Toptancı _OBSS_ for correcting my error.

Thanks for clarifying, Nic. I thought this page indicated that for standard, site admins could submit tickets: https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html

Hi @Thomas Cucolo Checking the field updated, you are checking for any changes, not just status. If you want to limit the search to specific status changes, please try: project = myProject AND issuetype = Story AND "Story Points" = 5 AND sprint IN openSprints() AND status CHANGED FROM "Open" TO "In Progress" BEFORE -6d…

Hi @Allison Phillips Would you please provide your board filter? That may help the community offer ideas on resolving the issue you are seeing. And, if you are using the standard or premium versions of JIRA cloud (paid versions), your site admin should be able to submit a defect…

Is project coordinator a custom field, or something else? If this is something like the Project Lead that is associated with a project, you could use JQL like this: project IN projectsLeadByUser(username) Please see here for more information:…

I am glad that you figured it out. I find a bit of experimentation is required when doing things beyond the basic automation rules. There is not a lot of documentation on the functions, and some help points to Oracle sites. :^) Three things I have found helpful when debugging issues like this are: * Some triggers occur…

Well, that is curious. The sprint value is added to the field when the sprint starts. I thought that removing it from the sprint should not remove the value. How are you moving the story before the sprint closes? As an alternative, when a work item will not finish in the sprint, consider leaving it in place until the end,…

Hi @Scott Windus I believe this method will prevent the first team from seeing any useful measures in JIRA for their work: velocity, sprint report, etc.. Scrum teams often use such measures as indicators of areas where they could improve. That is the reason I was suggesting there are two work items, one for each team. Then…

That is curious as that one works for me. Let's see if anyone else in the community has ideas. If you don't hear any other ideas, consider submitting a support ticket to see how Atlassian could help: https://support.atlassian.com/contact/#/

Hi, Bob. Glad to hear that. If this ends up helping you, please consider marking this question as answered. That helps others in the future find solutions faster. Thanks!

Hi Chau, That is unfortunate... Is the Lookup Action (with JQL) available? If so, you could get to the parent by that path, matching to the issue's epic link. Best regards, Bill

Thanks for the information. Have you tried the Filter Results gadget? It comes with JIRA cloud, and lets you select the columns you want for whatever filter you define. https://confluence.atlassian.com/display/GADGETS/All+Atlassian+Gadgets#AllAtlassianGadgets-JIRAFilterResults

Hi @Anuj B If that field is not required, and it can be cleared, you may want to add a default value handler so the story points are cleared when the drop-down is empty. {{issue.Story Points Fibonacci.value|""}} Best regards, Bill

Hi @gordondooley It appears that you are a site admin for a free license, correct? If so, you are relying on the community to answer your questions. I do not think you can submit a support ticket when on the free license, per this information:…

Hi @hesam ebrahimi What are you seeing? Are there any errors in the audit log? Have you tried to remove the abs expression and only use hours? Created should always be in the past when this rule fires, so the absolute value should not be necessary. {{now.diff(issue.created).hours}} Best regards, Bill

Hi @Tom Geo There are probably marketplace tools to enhance testing and traceability support. I haven't used any of those for JIRA Cloud, so my thoughts are how to support your idea with out-of-the-box JIRA. You note the team is using the Bug issue type during sprints. The team could also use Bugs to track defects found…

Hi @Diane Dunker -- Welcome to the Atlassian community! Unfortunately dashboards only have one owner, and that is the person who can edit it. There appear to be marketplace add-ons which enhance ownership, but I have never used any of them. Using the documentation below on managing shared dashboards, the site admin could…

Hi @Adam Lonsdale -- Welcome to the Atlassian community! In general, you need to be logged into JIRA to access the information. When you want people to see rather than modify issues, you can update permissions to handle that. Please review this documentation about permissions to learn more about how to configure the…

Donald, if this resolved your question, please consider marking this one as answered. That will help others find the answer in the future. Thanks!

Hi @Div. Sviluppo Gianmarco -- Welcome to the Atlassian Community! What information are you wanting to show on the dashboard? A dashboard can show information for multiple projects, and is driven by filters used by the gadgets. For some gadgets, it might make sense to show separate projects and for others to roll them up…

Hi @Preet Please see this documentation for how to add and manage issue types: https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-844500747.html Best regards, Bill

Hi @Pikk_Phengsykeo What you are describing would change the history of what happened during the sprint. What problem are you trying to solve? An issue's sprint field contains all the values where it was in a sprint when the sprint started. Teams may use that information to learn why planned work didn't finish in the…