Bill Sheboy Expert

Hi @Rupert Willis Projects remain in trash for 60 days, unless they have been permanently deleted, so there may be a defect on this. I didn't see any here:…

Hi @Dino -- Welcome to the Atlassian Community! This appears to be a defect, and was recently logged at the links below. Please review and vote/watch the items to see progress and updates. Missing assignee avatar icon on child issues - Next-gen project https://jira.atlassian.com/browse/JSWCLOUD-20498 Missing assignee…

Hi @Fred W From what you have described, there are two projects and two different versions: one set up in each project. When you run the version report from within the context of one project, it is only going to show issues for that specific version in that project. A work-around would be to create your own report using a…

Hi @Dee Pulvino -- Welcome to the Atlassian Community! There is no way to disable the autocomplete for searches at this time. There are several suggestions to add this, which you can review and vote for on the items linked below:…

Hi @Alejandra Martínez Arrieta To clarify your request, are you searching for JIRA issues which contain a link in one of the fields? If so, where is your knowledge base located? Is it in Confluence? How did the link get added to the JIRA issue? Knowing that may help identify the field for you to search for links. Best…

Hi Rodger, Thanks for clarifying your set up. The Epic Report is only available for Scrum boards. Perhaps the designers took a very purist view of pull-only, small work items only, Kanban, where this report (and the associated Epic Burn Down) are only relevant for teams using iteration velocity with Scrum.…

Hi @eshen I am guessing there is stored browser information, and so it returns to the last place you were: backlog, board, or reports. If you navigate to a board the setting should be preserved until you navigate elsewhere. To avoid this issue, I normally save the link to the board(s) I frequently visit, saving me a step.…

Hi @Rodger Mann -- Welcome to the Atlassian Community! To help the community provide input, would you please answer... * Are you using a Classic or Next-Gen project? * Are you using a Scrum or Kanban board? * What reports are you currently seeing as available? Thanks, and best regards, Bill

Hi @erick.coimbra Looks like it just works that way, based upon the column widths and placement on a dashboard. There are a couple of suggestions to improve this, which you can view and vote for at the links below. Both are a few years old. https://jira.atlassian.com/browse/JSWCLOUD-11175…

Hi @Premnath Bakthavatchalam -- Welcome to the Atlassian Community! Let's pause to understand how your teams work before solving the JIRA boards question... You note a team doing dev and manual testing, and a separate team doing automation testing. Both teams appear to be using scrum. Sometimes the dev/manual test team…

Yes, it is listed at the bottom of the New Actions: Re-fetch issue data.

Hi @eshen -- Welcome to the Atlassian Community! JIRA out of the box only supports one person as assigned to an issue. Some teams add an Additional Assignees custom field to do this, making it a multiple value user field. When you use this custom field route, it can help to update any board's quick filters for My Issues…

Hi! You can find the If/Else looking under New Condition: Next thing, you may not need that branch For Current Issue. That helps when you have a more complicated structure and/or need to iterate over a set of things. For example, starting with the parent of an issue.

Hi @David Marcial Is your integration with ServiceNow the thing which is creating the issue...and you are then triggering off the new issue for an automation rule? If so, I have seen some cases of timing issues where some a created issue's data is not available when the created issue trigger fires. The work-around I have…

Hi @Chuck Rohllf -- Welcome to the Atlassian Community! What have you tried so far, and can you post an image of your rule? That will help the community provide input. It sounds like what you are trying to do is: * Trigger: stage field value changes * Condition with if/else structure: if Stage is Configured* Action:…

Hi @Anjanette -- Welcome to the Atlassian Community! You have posted this question in the JIRA topic area rather than the Trello one. You may want to look over there to check for ideas. Thanks!…

Thanks, @[deleted] I do not believe there is a "close" for projects with JIRA cloud, so I am unclear what you mean. As you are creating new projects when you "re-open" them, you would need some way to compare projects (old and new). Where are you storing the project number that you mention?

Hi @[deleted] Would you please provide more details of what you are asking? That will help the community understand your question and provide some ideas. * By "project" do you mean a JIRA project? * How are you closing projects? Changing permissions to hide them? * How are you re-opening projects? Thanks, and best regards,…

Hi @Andrea Poston First thing: I do not work for a marketplace vendor or have any of the charting tools in use. You could search the marketplace for dashboard gadgets and probably find several that could help: https://marketplace.atlassian.com/search?query=dashboard%20gadget

Hi @Cliff Trapp -- Welcome to the Atlassian Community! Sounds like an older view for creating a new issue. On the top navigation bar, you can select Create. When viewing a specific item that can have sub-tasks, you use the context-menu under the ... (ellipses) on the right side of the page. On some views, after you add the…

Good catch! I completely forgot about that issue as the teams I help with scrum normally plan on a physical board and then move to JIRA. That helps confirm the start date/time matches reality. Please consider marking this question as answered so others can find this and learn from what you resolved. Thanks!

Hi Tom, If this approach works out for you, please consider posting some details of your solution and then marking this question as answered. That will help others learn and try to apply it themselves. Thanks! __Bill

Hi @l bascle Note that in my rule example, I created the version and assigned to the issues in the rule, using the sprint name as the version name. I suspect by creating the version manually there is some difference between the version text and what you are trying to assign in the rule. When assigning the version, you…

Hi, John -- I haven't tried that. Instead I created the version first and then associated it to the issues. This example below worked for me:

Hi @Patricia Muldoon -- Welcome to the Atlassian Community! You cannot see changes to those fields using JQL with out of the box JIRA. There are marketplace add-on tools that could help if you purchased them. As a free alternative, you could created an automation rule that triggers when such a change occurs, and then…

Thanks! Please post back here what you learn from Atlassian so we can all understand this better.

I am glad that worked for you, and good learn the maxResults is not universally 100 for everything. The 100 records for issue pull is to manage performance, no doubt.

Oops, missed that part. I added another action to my earlier note for transitioning the parent to match the triggering issue. If this solution works for you, please mark the question as answered so others can find it more quickly. Thank you!

I am glad you got that to work! Yes, I am also puzzled by it not working as-is. I have had other 2-character long searches find matches, so it is not length-related, and "DA" does not appear to be a reserved word/operator. Very curious... There appears to be quite a bit about JQL which is undocumented. Often I run into…

Great; please look here for documentation on how to create and manage your rules: https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/