Bill Sheboy Expert

Hi @[deleted] -- Welcome to the Atlassian Community! The short answer is: no, not with the built-in functions and reporting of Jira cloud. There are some marketplace add-on tools which provide burn charts that more accurately reflect what happened, from sprint planning to sprint completed. Alternatively you could…

Hi @Eva Popov -- Welcome to the Atlassian Community! As you have discovered, JQL is not a SQL; it is to support simple searches and focus board contents. Thus it cannot do things like join result sets, etc. Your two simple options to accomplish what you ask are to: * purchase a marketplace add-on to extend the features of…

Those are excellent questions... I find the documentation on the built-in reporting to be incomplete on calculation methods. I do not fully understand what is and is not accounted for in some Jira cloud reports. Clearly when you export the data to a spreadsheet for analysis or review the logs, the numbers do not seem to…

Dan, would you please post an image of your view? Sometimes, you need to select Advanced Search to see the Bulk Change option. __Bill

Hi, It appears to be back up now. __Bill

Hi @Ian Rees I believe the velocity report gets the data, just-in-time, for the issues assigned to the sprint and rolls up the data. Which is why history is subjective on some JIRA scrum reports because users can alter the values of sprint, story points, etc. and the changes are only reflected on the sprint report, not…

Hi @Neil Heverly According to this article, the order is based upon the order that you pin the fields: https://community.atlassian.com/t5/Jira-discussions/Introducing-Pinned-Fields/m-p/1507918#M11941 Best regards, Bill

Hi @Aco QA I believe those are only date fields, not date/time fields. What problem are you trying to solve? Best regards, Bill

Hi! One of the reasons I suggested labels or components is that it is a quick change to return to "off hold": you delete the label or component. You just gotta find the issue to make the change, probably using search if the issue isn't visible on the board. Noting that you said "on hold" doesn't occur often, what do you…

Hi, Here are the old suggestions (2015 and 2016) to support more colors for epics, which you may review and vote for: https://jira.atlassian.com/browse/JSWCLOUD-20184 https://jira.atlassian.com/browse/JRACLOUD-59765 Perhaps our vendor is trying to disencentivize high, work in progress (WIP) by limiting the available…

Hi @Vitor Elias -- Welcome to the Atlassian Community! There are a few ways to solve this, some depending on whether or not "on hold" is a regular part of your team's workflow. If it is, please consider investigating that to decide how to improve. Until then... * You could add a label indicating "on hold" and exclude it…

Hi @Dan Hellum -- Welcome to the Atlassian Community! To do bulk operations, you create a filter and then process the changes: * Filters > Advanced Issue Search * Create your filter for the issues you wish to change * Optional: if you need to refer to this search again, consider saving your filter * At the top right, under…

Yes; you could use automation rules, which are included in the Cloud version. For example, you could create a rule which saves the current sprint value in a custom field, say Sprint Bug Was Found, when a defect (bug) is created. Be sure to handle the case of bugs created when there isn't an active sprint. ;^) And you could…

Hi, Adam. The lite-version for Server is free and the full-version costs money. Both are available on the marketplace. __Bill

Yes, that is correct for the built-in reports. If you use filtering on status category, and show on a dashboard gadget or export, I believe you would get what you are expecting. __Bill

Greetings, community! Has anyone found documentation listing which issue fields and automation rule components are supported by Create Variable? It seems like some fields/components cannot be saved in a variable. Thanks!

I guess that explains part of it. One value of having the status categories is to roll-up status across multiple teams' projects and workflows. For example, say you wanted to track a larger initiative spanning teams, and those teams had very different workflows. Using status category, you could quickly summarize ToDo, In…

Matt, that sounds like the status category did not change as you planned. Where did you attempt to change the values?

Hi @Georges DURAND -- Welcome to the Atlassian Community! Regarding your questions... 1). You cannot access a group, in the way I believe you mean, within automation rules. Groups in Jira are for permission management, and not distribution lists. As an alternative, you could hard-code the list of people, or create custom…

Hi @Matt Richards I think you may be correct that changing the status category of a status to "Done", for an item which is already in that status, may not be reflected. Frankly, I am surprised if it does work that way as in many other ways Jira does not appear to accurately reflect what the workflow *was* at a point it…

Hi @Thomas Harrington -- Welcome to the Atlassian Community! Yes, that information is captured in the logs, and no, it is not easily accessible except by reading each issue's log. What could you do... * You could look at the cumulative flow diagram report to see how many issues were in statuses over time. The versions of…

Hi @Narendra Kumar No, there is no way to do with out-of-the-box Jira, as it would require dynamically gathering the current sprint values and assigning them to a custom field's choices. There is not even a way to restrict the current sprint field values, as shown with this and other suggestions:…

Hi @Adam Fishlock Yes, and... what @Guilhem Dupuy suggests... To find the resolution-once-assigned-time you would subtract the two date/time values: your AssignedDate and Resolved. If you wanted to keep that value in Jira, say for searches, you could add another custom field (number type) and use another automation rule to…

Thanks, @Joshua (Josh) Jabour That is certainly an odd symptom for that condition.

Hi @Alain Beaulieu You cannot do that with out-of-the-box Jira yet. Here are the suggestions to add this to Server and Cloud versions, which you may review and vote for: https://jira.atlassian.com/browse/JRASERVER-44023 https://jira.atlassian.com/browse/JRACLOUD-44023 Best regards, Bill

Hi @Eliana Salvaggio -- Welcome to the Atlassian Community! Are you using a marketplace add-on feature, or another tool, to size with planning poker? I do not believe there is a feature built into Jira to do this. If you are using an add-on, perhaps check the vendor's documentation for sizing options. Best regards, Bill

Got it, and thanks for explaining! You could try to create some specific filters to see what happened during the sprint timeframes. For example: project = myProject<br> AND status CHANGED FROM "Dev In Progress" TO "Integration"<br> DURING (myStartSprintDate, myEndSprintDate)<br> ORDER BY Key This would show which issues…

Hi @Joshua (Josh) Jabour Some other things to check... Have you checked the board filter's share permissions to confirm people have access to it? If you use the board filter in Advanced Filter Search, do you see any results? Under board settings > columns, for the status values do you see any issue counts? Best regards,…

Hi @reddy dumpala To confirm what you are asking about, do you mean the Rank field? This appears as a string of alphanumeric and symbol characters, such as: 0|hzzypm: If so, Rank is the ordering mechanism to handle issues moved in an ever-changing backlog. There is a separate Priority indicator which your product…

Hi @Dharmesh Barot What is the problem you are trying to solve by reporting "progress / work completed"? Your team is using a scrum board, and the workflow you describe indicates work does not always finish within the boundaries of a sprint. Is that correct? If so, please consider whether or not the scrum framework is a…