Bill Sheboy Expert

Hi @Michael Brizic Have you solved this question already? If not, please review the various integration options on this documentation page. It seems like you could use either the email or Jira integrations to solve this from Jira automation rules.…

Hi @Season Hughes There are probably marketplace add-ons which do this; as you note you are restricted in using those, so... What do you need/want to track by releases? For example, counts by status by release type (Alpha vs GA)? If that is similar to what you want you could... * With Jira Server, I believe that you can…

Hi @Paul Stansberry I do not know the "when", and I didn't see it on the What's New page: https://www.atlassian.com/software/jira/whats-new/cloud You may want to watch or comment on the work item for the new views to see if someone can answer this: https://jira.atlassian.com/browse/JRACLOUD-70555 Best regards, Bill

Hi @Slava Vasenin Is what you need on Version Release the {{version.id}} value? Best regards, Bill

I am glad that's working now! When I see a weird Jira behavior, I often search those open suggestions/defects to learn if someone already found the defect or if it's one of those "functions as designed" things. ;^)

Great! How did you decide to do that? Posting your approach may help others in the community find solutions to similar questions faster. Thanks, Bill

Hi @Luca Andreatta You may want to also post your question (or search) in the Developer Community: https://community.developer.atlassian.com Best regards, Bill

Hi @[deleted] What problem are you trying to solve? I am asking as items in the Backlog are...well...in the Backlog, and so at the first step of a workflow. Correct? Thanks, and best regards, Bill

Greetings, community! For people learning about Kanban and considering using those methods, I encourage you to review these sources. Many are freely available on the internet or as book purchases. * Kanban: Successful Evolutionary Change for Your Technology Business, by David Anderson * “Kanban Roadmap: How to Get Started…

Hi @vthhieu -- Welcome to the Atlassian Community! I tried to replicate your steps (select Create Epic and it instead creates another issue type) and was unable to do so. If you are still seeing this issue, please ask your site admin to submit a defect report to Atlassian here: https://support.atlassian.com/contact/#/ Best…

Hi @Craig Eyth -- Welcome to the Atlassian Community! What appears on the boards is determined by the board filter. Please look at those filters to compare and make them distinct for your different boards based upon what is different in the issues, such as Component, Label, etc. You may find the filters under the ... menu…

Hi @Von Mock -- Welcome to the Atlassian Community! You cannot do that with out-of-the-box JQL search functions. There may be a marketplace add-on which provides additional support to see Label changes in the logs. What you could do is check Updated for things changed within the last X days to narrow the search, and then…

Okay, that is odd. For automated actions not intiated by a person, I usually see it show the automation user. Looks like there is another actor for the DevOps triggers...sometimes.

Hi! Have you navigated to the site-admin level of automation rule management and looked at the audit log from there? That may reveal what is causing this. For example, a global scope rather than project scope rule. And, if you look an a specific issue which has been impacted, who/what does it say made the change?

Hi @Neha Dua My guess would be "yes" for the issue type, if the automation rule can see the issueType. I suggest trying to access the issue and see if it is available. Regarding the Zephyr test execution status, I am unclear how that is represented. If it is a status in your workflow or a field in an issue, then Jira…

Hi @Gui Ávila You noted the commenting works and is made on every issue instead of just some of them. If the link types by project are different you could filter on those. If not...Your next approach, although complicated, is to only add the comment for the linked issues of interest by parsing them out the links as…

Oh my... Hopefully this issue can be resolved/mitigated in the future, such as with project references to fields: https://jira.atlassian.com/browse/JRACLOUD-74037 __Bill

Hi @lukec Have you checked your workflow to see if something else is setting the resolution? What does the individual issue's log indicate about who/how the Resolution was set? Best regards, Bill

Hi @Beverly Braham-Durica Another way to do this to use the automation rules and custom fields. Using a scheduled trigger (e.g. once per day) you could compare to updated for the days difference. If you wanted something more accurate, save the Assignee and date/time when it changes to compare to {{now}} If this approach…

Hi @Scott Federman Is this a Classic or a NextGen project? If you go to the condition with the JQL status check, and click on the link "validate query" what does it show? Best regards, Bill

Hi @Gui Ávila Is this a global (or multiple project) rule? If so, I suspect you can just use the branch over the linked issues to check them and add the comment. Best regards, Bill

Hey, @Luiz Alves Filho One more thing to try: select Impediment from the dropdown for edit of Flagged. I found an older post where TRUE worked for some people and Impediment worked for others. Odd that both work for me.

Argh! That is unfortunate... At some time in the past, I typed in TRUE and it has just worked since then, becoming available in the drop-down list. Updated: the JSON advanced edit does not appear to work for the Flagged field. I'm still experimenting with it to understand why... Something's up and it may be time to submit…

Hi @Seun Mustapha -- Welcome to the Atlassian Community! Please try to remove the square brackets around the smart value: {{issue.Date Accepted.plusBusinessDays(10)}} Best regards, Bill

I agree... sounds like time to submit a support ticket and the Atlassian folks can have a better look at your settings/instance: https://support.atlassian.com/contact/#/ When you learn more, please post back here so the whole community can benefit. Thanks!

I am glad that helped you. Regarding updates, many of the gadgets have a setting for frequency of data update. Please check them to set the frequency of refresh that you want.

Hi @Helen Pippard I suspect you will not be able to do that with out-of-the-box Jira. Have you considered naming your filters to help your organizational methods? Then the type-ahead/search for filters in many gadgets will reduce the noise. For example, "DASH filter to...", "MONTHLY filter to...", etc. It can also help to…

Hi @Martyna Arent -- Welcome to the Atlassian Community! I wonder if a workflow change was made to block that transition. Please check to see if there are any such rules on your workflow. Best regards, Bill

Hi @Josh Fuller -- Welcome to the Atlassian Community! Do you have any Service Desk gadgets on the dashboard? If so, this could be permissions related, as described on this defect: https://jira.atlassian.com/browse/JRACLOUD-67504 Best regards, Bill

Hi @Sabrina Spray -- Welcome to the Atlassian Community! Have you checked the filters which feed the dashboard, making certain they are visible to those other people? Best regards, Bill