Bill Sheboy Expert

Hi @Cosden Leahey -- Welcome to the Atlassian Community! Have you looked into the gadgets on Dashboards to see if you can meet your needs? You could add gadgets with filters for the different people, and then see the report at a moment in time, or dependent upon the criteria of the filters used. You could also just use…

Hi @Yossi Geretz I am guessing that you are using queries for your swim lanes. Without a scripting add-on, you would not easily be able to determine the parent item is a bug for the sub-tasks. As one work-around, you could use an automation rule to set either a label or custom field on sub-task creation, indicating the…

Hi @Dennis Green-Lieber -- Welcome to the Atlassian Community! Would please answer some follow-up questions to give others information to help? * Are the separate projects you are using for different products or for different teams (one product)? * How do you perform triage: separate triage for each product (project) or…

Hi @Bob Boursaw Jira is a tool to help your teams collaborate and manage your work items. How your teams work is how they work, and so there isn't really a "best" practice; perhaps only better/worser ones based upon the features and limitations of the tools supporting the teams. Consider what you need to do and know to…

Thanks, Tom. Please note there is a specific suggestion to make this better by only including the issues in the lookup for each assignee: https://codebarrel.atlassian.net/browse/AUT-1975 __Bill

Yes, and...to your thoughts on "misconceptions about self-organization..." Leaders can get caught up in the belief in silver bullets from vendors who do not explain the hard work to improve cultures and the basic idea that time-takes-time, yet small steps can still make things better. I found this book on the topic…

Hi @Muthu -- Welcome to the Atlassian Community! Automation rules for what you ask are possible, with some help from custom fields. For example, you would need a field to store who was assigned when InProgress for your (2) rule. I suggest looking at some examples and the documentation, try to create your rules, and then if…

Hi @AB 1 -- Welcome to the Atlassian Community! Blocking a thing like WIP count with JIRA may lead to unintended consequences: like people doing work that is not on your Kanban board...especially expedited work items. @John Funk and @Pramodh M described how to visualize the WIP contraint on the board. Next consider a pause…

Thanks for that information, and I respectfully suggest this is an education, intake, and level 0 support (self-help info) opportunity. Usually support level 1 (help desk/call center) does not allow customers to set the severity. The intake process asks questions which lead to the severity determination, often…

Hi @Ayelet Ben-Tzur Thanks for the additional details. I wonder if there are actually multiple issues here: * You want the epic updated with the most recent information on start/due dates * The epic is composed of multiple stories, any one of which could start at different time frames than the overall range of epic…

Hi Reshmi, Thanks for confirming that is a custom field. Depending upon the calculation method you are using for completion % it may be possible to use scripting or automation rules to set that field. Please review your settings and these automation examples and documentation to see if it is worth your effort to try it.…

Hi @Packialakshmi Subramanian Please look at the marketplace to find add-ons for what described: https://marketplace.atlassian.com/search?hosting=server&query=clone Best regards, Bill

Hi @Karolliny Lima -- Welcome to the Atlassian Community! You cannot change the URL. Instead you must create a new one and migrate your instance information and issues. Please see here for more information:…

Hi @James Scott No doubt a marketplace vendor (or three) is going to offer some suggestions. ;^) For free alternatives that require a bit of effort, you could: * Use the Atlassian Excel add-on or Google Sheets one to connect to Jira and build your own reports * Enhance #1 with custom fields and automation rules. That will…

Hi @Lee Street Before proceeding to investigate vendor addons/products, I suggest you consider answering the following: * What does "epic progress" means to your team. What is it composed of? * What are you going to do with any reported information (actions)? For example, if you are measuring because someone just said…

Hi @ramesh_babu NA I am confused by your question as to why training based upon data is needed. In my experience Severity is an attribute based upon the impact of a defect (incident). Often, questions in the incident report decide the severity, eliminating the need for support team levels to guess (or argue). For example,…

This question made me curious.. After looking around I believe that using a global automation rule (triggered on a project's version release), one could use the REST API to release versions in other projects. A difficult part would be getting the board's filter to programmatically determine the related projects, get their…

Hi @Rob Horan If your "naggy alert" condition is something that you can determine from the issue's data, you could use automation rules to set the Flagged indicator and maybe send an email too. That would appear as a red flag on issues. Here is an example rule: * Trigger: scheduled on JQL to check for issues not Done and…

Thanks for that information. You may want to consider an approach like story mapping, which is described here: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-use-a-story-map-in-Jira/ba-p/1082373 This method helps people see the big picture of the problems being solved, find gaps and issues, select…

Hi @Eva Kasiak Thanks for your thoughts on this topic. To me, it doesn't matter if improvement approaches are top-down, bottom-up, inside-out, etc. What matters are expectations, accountability, incentives, and partnership. Leaders lead, and that includes clearly expressing their expectations, based upon what "North" means…

Hi @Jeff Williams -- Welcome to the Atlassian Community! For something like this, you may want to contact the vendor directly before you buy. Here is their support information with a direct email address to them: https://marketplace.atlassian.com/apps/1212078/easy-agile-user-story-maps-for-jira?hosting=cloud&tab=support…

Hi @[deleted] Please look at this example in the template library for how to sum up the sub-task original estimates. https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/1371692 You may then change the trigger to work logged and modify the edit to meet your needs. Best regards, Bill

Hi @Анатолий Jira is a tool to help teams collaborate and manage their work. You may want to start with how does your team work today, and then consider how Jira can help (or not). For some generic advice about agile team ideas from Atlassian, please look here: https://www.atlassian.com/team-playbook Best regards, Bill

Hi @Jaeson Hillary -- Welcome to the Atlassian Community! I don't know how many projects you have or how much activity/new issues are created, but how about turning this around the other way: search for things created in the last year and then whatever is left is the "idle" projects list. For example, search for: created…

Hi @Anthony Clerc That is not possible yet, and here is the suggestion to add the feature. You may watch/vote for it to see progress. https://jira.atlassian.com/browse/JSWCLOUD-17525 Best regards, Bill

Hi @Ayelet Ben-Tzur I am guessing you mean in an automation rule. If not, please disregard my suggestion below. How about turning this inside out rather than looping over the epic's issues? That is, whenever an issue's Epic Link, Start Date, or Due Date change, check and update the parent as needed. This will take three…

Thanks for explaining, Laci. This seems like a "watch for defect rework" type of situation. If so, couldn't you just count/increment when an item moves from Done to earlier in workflow (transition from Done to anything, except for cloning)? Just an idea... Thanks!

Hi @Laci Kremer -- Welcome to the Atlassian Community! Would you please clarify what problem you are trying to solve with this rule? It would seem there is something you want to do when an issue moves to Done, and that issues can move to Done multiple times. That may indicate you are actually missing steps in your team's…

Hi @Elvar Böðvarsson You may also send a single email with the upcoming due items by creating a saved/shared filter and then subscribing to it. People who want the email can subscribe (for shared filters.) Please see here to learn more about this feature:…

Hi @[deleted] I am unfamiliar with that custom field, Epic Completion %. Is that something you added for your instance? And, reviewing the documentation for advanced roadmaps, the progress indicator and percentage displayed is dynamic based upon the settings you selected and the estimates of the child items:…