Bill Sheboy Expert

Hi @Logan Francis -- Welcome to the Atlassian Community! Would you please post an image of your rule? That will provide some context for the community to supply ideas. Without seeing the rule yet, I wonder if one or more of the fields you are setting in the newly created issue, perhaps copying from values in the triggering…

Hi @Christopher McLarnon -- Welcome to the Atlassian Community! I have supported lean/agile teams of various types for quite a while, including many forms of applying Kanban in several domains/industries. Yet, I am unfamiliar with the term "Control Tribe Lead". Would you please explain the term "Control Tribe Lead" and its…

Hi Donna, Rather than churn-up people about to comment on pre-assigning work versus using "Scrum"... Let's cover what you can do with Jira Cloud to help your use case. You have a few of out-of-the-box "reporting" options, one of which I noted earlier: * You could filter by each person, or use quick filters, to see their…

One more thing to try: completely separate the queries and then OR the result sets. ( Team = 5314 AND issuetype NOT IN subTaskIssueTypes() AND issuetype != Risk AND ( Status != complete OR status CHANGED TO Complete AFTER startOfDay(-25) ) ) OR ( Team = 5314 AND issuetype = CDRL AND Status != "In Progress" AND "Expected…

Hi @Tash Tan There is no way to filter the epics down with out-of-the-box Jira, yet... There are many suggestions to improve this area, including this specific one for what you asked: https://jira.atlassian.com/browse/JSWCLOUD-17465 You may watch and/or vote for these to see progress. Best regards, Bill

Hi @Josh Velez I believe you have an order of precedence thing happening with the OR clause. Have you tried wrapping the two things you want in parentheses to clarify the OR condition? Is this what you were trying to query? Team = 5314 AND ( ( issuetype NOT IN subTaskIssueTypes() AND issuetype != Risk AND ( Status !=…

Hi @Dean Del Ponte Versions are defined at a project level. For this multi-project rule, have you confirmed that in the destination project (SD) you already have a version with the same name? Best regards, Bill

Hi @Grant Simpson Yes, and...to what John suggests...If you trigger the rule on Assignee changing, you may access the prior assignee with: {{fieldChange.fromString}} for the name and {{fieldChange.from}} for the ID. Sending the email is then dependent upon your email address formatting. For example, you might need to split…

Hi @Ann Maximo -- Welcome to the Atlassian Community! How does your team do work for the two platforms and how do you release? The way your team works determines ways you could organize/manage things. Please talk to the team to see what they think. For example... * When your team works together on both platforms, one team…

Hi @DENISE M WATSON Without knowing the specifics of your communication layout and mechanism (email, text, document, etc.) I am unclear if this is possible. If we assume you are receiving an email with all of the text sections you note in the email body, you could probably: * Create an email rule to forward to a Jira email…

Hi @dave Would you please describe the problem you are trying to solve? Why would you need a query to test for future history (that hasn't happened yet) just to get a zero record count? Thanks, Bill

Hi! Yes, that completely makes sense, and I do not believe that is an out-of-the-box feature. There are most likely marketplace add-ons for purchase to do this, with template creation features. As a work-around, you may use Automation for Jira (A4J) to "catch" when an issue is created and then add the new field values you…

Hi @thorngje I believe the REST API is limited to 100 records at a time maximum, and you would use the startAt parameter to iterate through them. https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/search-search Best regards, Bill

Hi @Paola Andrea Castro Castro -- Welcome to the Atlassian Community! You cannot access those version attributes with out-of-the-box Jira. You might find a marketplace add-on for JQL to do so. As a work-around, you could either: * Call the REST API to return the issues as JSON, and then convert to your desired format.…

Hi @Britt Smith -- Welcome to the Atlassian Community! You may do that by setting up a mail box user and Jira account just for receiving new issues. Please look here for details on that approach:…

Hi @Christine Robert Adding to what @Mirek suggests, if you also have work items which are not assigned to epics, you may add another clause: "Epic Link" != ABC-123 OR "Epic Link" IS EMPTY Best regards, Bill

Hi @Nazli Ucar Next-Gen was re-branded as Team-Managed projects to more closely match what purpose/fit. Classic is now called Company-Managed. Best regards, Bill

Have you tried the ON with just date? I am wondering if it is having a problem with the exact date time. Maybe something like: "Dev Team" = MyTeam AND status WAS 10216 ON "2021-04-14"

Hi @Madison Bates -- Welcome to the Atlassian Community! What problem are you trying to solve by adding Due Date to tasks? Often the epic-level is where those dates are relevant as the tasks are smaller pieces. If you find you still need this field, please talk to the site admin for your instance. They can make the field…

Hi @matthieugd This is more challenging as you cannot nest branches or directly call one rule from another...however you can trigger one rule from another to do this. How about this: * For your manually triggered rule, for each impacted epic add a special comment: "recalc story points done, requested {{now}}" * Add a…

Hi @david-urban Smart values are case-sensitive, so please try that again with emailAddress. Thanks! __Bill

Hi @Walter Buggenhout Do you have additional information about that setting, or the transition, based upon your Community Leader status? We have been in the same situation for almost 2 weeks since the switch: some people are stuck on old-view if they had not switched by 31 March, and those who did are on new-view. Neither…

Hi @Reinhard Huber I found this post which describes someone succesfully removing Request Participants with automation rules: https://community.atlassian.com/t5/Jira-Service-Management/Remove-quot-Request-Participants-quot-using-Automation-rule/qaq-p/460812 And, I checked the documentation and I do not see an obvious way…

Got it, and thanks for explaining! With current built-in features, have you considered asking your site admin to add custom fields for this: e.g. Screen Assets. You could then: * set the field manually, as issues set their component (i.e. screen), or * use an automation for Jira (A4J) project rule to set the field when the…

Mark, you may also want to search in the Code Barrel (now part of Atlassian) backlog to see when they might improve this area in triggers. Unfortunately we cannot vote for/watch issues in this backlog. https://codebarrel.atlassian.net/issues/?jql=project %3D AUT AND resolution %3D Unresolved ORDER BY Key DESC&startIndex=50…

Hi @Álvaro Galvez Garrido -- Welcome to the Atlassian Community! I do not recall ever seeing the pop-up you describe. And, I would not recommend reporting anything that it shows as time/cost savings. Here is why... * Your teams are different from my teams, and so we choose to automate different things in Jira to save us…

Hi @Marcel Kollek -- Welcome to the Atlassian Community! At this time, it is not possible to edit worklogs with an action using JSON. Here is the suggestion to add the feature: https://codebarrel.atlassian.net/browse/AUT-1268 As an elaborate work-around, you could send a web request to call the REST API, passing in the…

Hi @thiago.suisso If your scheduled meeting/event date and time are stored in a field the issue has access to, you could do this with an Automation for Jira (A4J) rule, using a scheduled trigger to check/update on your desired frequency. However, I am unclear why you would do this. What happens when the meeting is…

Hi @Torsten Waldeck -- Welcome to the Atlassian Community! I agree with John's suggestions on "how-to", and...pausing to ask follow-up questions. You note wanting to decouple development during sprints from release building. So do you want: * To have two separate processes, with sprints for delivery and more kanban-like…

Hi @Donna Fell Your team is using scrum, correct? And... * are you pre-assigning work to individual team members at a story level, or * are you watching for capacity impacts based upon what the team forecasts the different stories will need during the sprint? The second one is more like what scrum teams often do, so that…