Bill Sheboy Expert

Hi @[deleted] I do not think you can do that through actions yet. There is a suggestion to add Confluence integration to automation: https://codebarrel.atlassian.net/browse/AUT-269 However... Have you created pages from the Jira sprint interface, and noted if there is any pattern to the URL for the project and sprint? If…

Thanks for the image, @Vishal . To follow-up with some ideas/questions from @Jamie Rogers thoughts... Would you please describe the conditions *when* you see this rule create multiple sub-tasks? For example, what was happening? Please post an image of the audit log from an execution of this rule when multiple sub-tasks are…

Hi @Aaron Monilal My bad; I see from above that you note this is a multi-group picker field, so the syntax is different with JSON. First, we need to learn what the attributes (smart values) are for this field. Please find an example issue with data in this field. Then use the steps in this documentation to find the smart…

Hi @annie -- Welcome to the Atlassian Community! To create and email the release notes with an automation rule, please see this post: https://community.atlassian.com/t5/Jira-Software-questions/How-to-add-Release-Notes-via-Smart-Values-to-an-automated-email/qaq-p/1670838 You may fill in the receivers' email addresses…

Well, that is unfortunate. At this point I am unclear what else to try. If you are on a paid-instance of Jira (Standard or Premier, not Free), I recommend asking your site admin to submit an incident to Atlassian here: https://support.atlassian.com/contact/#/ You have enough diagnosis steps and have tried their…

You could ask your site admin for it, or quickly call the REST API. Here's how to do that: * Find an issue in your Next-Gen project that has a value in the field * Make this REST API call in a browser tab to grab the JSON, substituting in your company and issue key:…

Yes, and... to what @Trudy P Claspill suggests: Here is a how-to for creating an automation rule to find Age of WIP (work in progress), using a scheduled rule. You could modify this if you need days in a each status, rather than just "in progress".…

Awesome! I am glad that helped you.

After some backlog checking, I wonder if you are facing this issue related to project-level custom fields: https://jira.atlassian.com/browse/JRACLOUD-76482 If so, the work-around is to use the custom field number rather than the name in the query. Please let me know if that helps you. Thanks!

I believe you need to be at least a project admin to create/maintain rules for a specific project. As site admin, you could build and test a rule in one project, and then move/copy/re-assign it to the target project. That is the process I use with our site admin when I am testing complex new rules in a test project when I…

Thanks for clarifying! Yes, we do something similar with custom fields and automation to do some cycle time measures, Age of WIP, and stuff like that. You could investigate that approach or look into marketplace add-ons. If you need to know something higher level, such as when something moved into start of work, there are…

Yup, I just found the suggestion to add that field for Next-Gen (now called Team-Managed Projects). You may watch/vote for it here: https://jira.atlassian.com/browse/JSWCLOUD-18747 Did that query help?

Thanks for the explanation, Julian. As you are updating the stories already with the sum from the sub-tasks, that calculated field on the epic panel should show the total. If you need the field elsewhere for epics, say in a filter output, you could use a different automation rule to sum the story values and put it in the…

Thanks, Kevin! Would you please post an image of your entire rule for some context? Thanks! And, would you please try to create another, very simple rule, and execute it? That may rule-out other issues with your add-on. Maybe something like: * Trigger: manual * Action: log the issue key {{issue.key}}

Hi @Arlan LaVoie -- Welcome to the Atlassian Community! You note adding a custom field called Affected Version. What is the field type for that one? There is already a built-in field called affectedVersion. What is the need for a new field? If your new field is a text type, there is definitely an existing/open defect for…

HI @Julian Governale No. I believe the fields in your image on a company-managed project, backlog's epic panel are computed and not stored in the epic. What problem are you trying to solve? Best regards, Bill

Hi @Kevin Paulus Just to confirm some things for context: * You are using Jira Cloud, correct? * You are trying to create this a global rule, as a site admin, and then selecting one project? If the answer to both of those is "yes", have you tried to create the same rule for a specific project, from one project's settings?…

Hi @Katryn Padrón -- Welcome to the Atlassian Community! The short answer is, no...not with out-of-the-box Jira JQL. There may be marketplace JQL add-ons for purchase that support this type of query. What problem are you trying to solve, and why? Knowing that may provide the community with some context to give you ideas...…

Hi @devsuresh2005 -- Welcome to the Atlassian Community! No; it is not possible yet to use the Component Lead attribute as a smart value from an automation rule. Here are the two backlog items which would make that possible: https://codebarrel.atlassian.net/browse/AUT-123 https://codebarrel.atlassian.net/browse/AUT-917…

Hi @Vishal For a question like this, please post an image of your automation rule and the audit log. That will help the community have context to provide ideas. Thanks! Best regards, Bill

Hi @Connor Skiro To help the community give you suggestions, would you please describe: * What problem are you trying to solve by measuring this information? * What would you do differently if you had this information right now? * Is this a long-term measurement (metric) or something to solve a specific, short-term problem…

Hi @Aaron Monilal Please try to add some quotation marks around the name and summary smart values to see how that helps. The resulting names of the field and summary may parse to cause the error. { "fields": { "customfield_11633": "{{issue.summary}}" }} Best regards, Bill

Hi @[deleted] You may do this in two steps: gather the links of the type you want, and then create the list of the issues. For example to find the linked issues of type "is caused by" from one issue and add a comment: * Trigger: manual (you can change this as needed) * Action: lookup issues on JQL with issue IN…

By the way, I found this old suggestion to allow people to assign custom colors for status categories (and a linked item for status colors). Please take a look to watch/vote for it if you are interested: https://jira.atlassian.com/browse/JRACLOUD-37395

Hi @Desislava Dimitrova -- Welcome to the Atlassian Community! I know of two ways to do what you ask, depending upon whether or not you need the issue information in the email and your recipients have Jira access: * If your recipients have Jira access, you could just send them a link to the specific release page,…

Hi @Pepijn Ekelmans -- Welcome to the Atlassian Community! The colors you note are assigned based upon the 3 Status Categories: To Do, In Progress, and Done. This is why your "middle" columns all have the same color, as they have the same status category: In Progress. I do not believe those colors can be changed with…

Hi @Chen Qiu Are you using the Cloud or Server/Data Center version of Jira? There are different features available in each, and that will impact solution approaches. As you know the order of creation, you may directly reference the issue using list functions, such as {{createdIssues.get(3).key}} without using match() and…

Thanks for explaining, Roman. That is an interesting approach... It seems you are describing checking the triggering user (or a property of them) to have the rule abandon processing in some cases. Please post back here what you learn/decide to use. One messy part of this use case is that once a rule is triggered and has…

Hi @Richard -- Welcome to the Atlassian Community! Disclaimer: When I see a request like this, I wonder how the information is being used. I suggest investigating that to see what value that info provides. Okay, how do you define "properly completed" and "properly dispositioned"? For "properly completed", if you just want…

Hi @Roman Zanevski If I understand your question, you want to prevent people from transitioning issues while automation workflow and rules are running. Is that correct? I expect the answer is "no". Workflow and automation rules are event-triggered, and so a person transitioning an issue could trigger a rule, or during a…