Bill Sheboy Expert

Hi! I do not know how to subscribe at a project level with out of the box Jira. And I believe the subscribe-to-a-group permission is global scope. An alternative at the project-scope is to use an automation rule to send desired notifications to a list of people you define, at the project level. Those rules may be scheduled…

Hi! A re-fetch is an action which reloads the latest state of the issue/issues selected by the trigger. * Immediately after your trigger, there should be space to select Add Component * Then select New Action * And select Re-fetch Issue Data…

Thanks for confirming that info. As you want to change the stored value I suspect your only options are to research other time-tracking tools from the marketplace with that capability, or to update with an adjustment value, either from the REST API or use an automation rule to log more time to round up. (That second…

Hi @jagadeesh madhura Your labels field name is spelled incorrectly as: "lables". For components, it appears you have some extra escaping characters in the payload. Please take a look at the documentation to confirm your use of the layouts: *…

Wow, that is curious! Is the email address always on a separate and final line in the description? If so, perhaps you could use the text function split() on newline to get at the last row, and then clean-up from there. Maybe something like {{issue.description.split("\n").last}} Try experimenting to see how that works.…

Hi @mauricio -- Welcome to the Atlassian Community! As that method is experimental for v3 and that parameter has been deprecated, you may want to try another approach: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-bulk-get username Array<string> This parameter is no longer…

Hi @Prachi Pandey I doubt that is possible from the Jira REST API as Test Rail is a marketplace addon product, with its own API. Please consider contacting that vendor's support directly for the information: https://marketplace.atlassian.com/apps/1213701/testrail-integration-for-jira?hosting=cloud&tab=support Best regards,…

Hi @Clelia Giardina Full disclosure that I haven't set up an email handler in a while... I recall when you do not create new Jira users from the sender email address, that email address is added to the end of the description field. You could use an automation for Jira rule to find/parse that out and put it into your custom…

Hi @Bud Herz You could do this with the sprint report, and/or some JQL to get the various numbers, and/or show those as saved filters on a dashboard, and/or use an automation rule triggered on sprint completed to send a report. Some example queries would be: * Issues in the current sprint and prior sprints: project =…

Hi @Benjamin Dains How much scope change do you have during sprints? If the answer is "none" or "not much", have you considered using the Sprint Started trigger, and saving that sprint value in your custom field? If you have a lot of scope change, a messier solution would be to use a web request to call the REST API to get…

Hi @[deleted] If you take your board filter, and try it directly from Filters > Advanced Issue Search, do you see what you expect or something different? And, have you checked if there is a sub-filter for the board, as Kanban boards use those also. It is at the bottom of the same settings page. Best regards, Bill

Oops... My bad: you cannot check that in the trigger as the "blocks" and "is blocked by" are tested at once. Instead you would add an advanced compare condition for the last added link after a generic linked trigger. By the way, the method to find the names of the smart values which are not listed on the documentation…

Hi @Lissa Meade Have you tried instead checking the linking of "is blocked by" in the trigger? That would indicate the issue blocked by the bug as the trigger issue. And, I believe that Team-Managed (next-gen) projects use parent rather than epic link for that relationship. Take a look at using that to access the epic.…

Jeffrey, just to be clear: are you trying to permanently change the stored value of the time tracking or make a temporary adjustment only for the purpose of reporting? Thanks!

Thanks; that is helpful information as I do not have much experience disabling a site. Good to know that some content can be dropped prior to re-enable.

Hi Isabel, You would only need one issue key in the release. Then you could do a branch on JQL to get the issue for that key, and then check the version information before deciding to release the version. The available info would include: Available properties * {{issue.fixVersions.name}} - Returns the name of the fix…

Hi @Isabel Mangan This is certainly an interesting use case... And I checked and could not find any related suggestions to it for checking the rule's own execution history. What is in your webhook data? Does it have one or more of the issues in the release contents? If so, you use use the issue to check the status of the…

Hi @Kasturee Are you asking how to make a field required during issue creation, or after creation make a different field required? I do not believe that automation rules can do either of these things... * Fields can be made required globally for all projects, or using a validator in a workflow * After the automation…

Hi @Bart van de Laar -- Welcome to the Atlassian Community! I cannot recall anything built-in that would do that automatically for Jira cloud. Please work with your project admin to check both the workflow and the automation rules to see if something could be clearing the field under some conditions. Best regards, Bill

Hi @Jeffrey Bistrong No, maybe, and yes... ;^) * No: There does not appear to be a way to set the granularity of the built-in time tracking...yet. You can alter the default units. * Maybe: There could be a marketplace addon which does this with other time-tracking features/tools * Yes: You could use an automation rule to…

Hi @AB -- Welcome to the Atlassian Community! Yes, this is possible... * First thing: as you are modifying the description of a just-created issue, I recommend adding a Re-fetch action immediately after the trigger. There are currently timing issues in the REST API and so the issue may not be fully loaded at the time the…

Terrance, as you are using server please talk to your site admin about custom field usage; there are costs/benefits to those and so some admins are reluctant to add them to the instance. __Bill

Hi @Angel Todorov Thank you for your detailed explaination! Regarding the field issue, have you tried the field admin helper, as it would appear a field is not present in a setting/context/view. Please look here for how to use the helper as you are a site…

Hi @Rachman Walker -- Welcome to the Atlassian Community! You may do that with an automation rule, such as follows: * Trigger: issue created * Action: edit issue fields, selecting the Labels field, and then type in your new value. To learn more about automation rules, please see this information: *…

Just to confirm, did you add a custom field first in order to set it during the transition? If so, you should be able to query it with JQL, according to these two defects that were fixed a while ago: * https://jira.atlassian.com/browse/JRACLOUD-67704 * https://jira.atlassian.com/browse/JRACLOUD-67548 If you cannot query…

Hi @tal If I understand you correctly, you are setting a custom field in response to some questions on a transition. You could create a JQL filter for the issue that have the value you care about (e.g. "No" in the custom field), save the filter, and subscribe to it to receive schedule notices of the issues. If you instead…

Hi @Angel Todorov I have a couple of questions that may help the community to offer you suggestions: * Are you using a company-managed (classic) or team-managed (next-gen) project? * For company-managed, only the Story Points field is used * For team-managed only the Story Point Estimate field is used * Why are you trying…

Hi @Eisenblätter_ Karin -- Welcome to the Atlassian Community! You may want to check with that addon vendor's documentation to learn how to do this. If they do not describe how, please consider checking in with their support team.…

Hi @Terrance Bennett Adding to what Jack suggests, this JQL approach will work for a specific day. If you want something more generic to satisfy that criteria for all possible days, you could: * purchase a marketplace addon to enhance JQL * purchase a marketplace addon gadget for dashboards to enable this reporting * use a…

Hi @Meytal BM When the Issue Created trigger is used, there is a chance of a timing problem where all of the data is not yet available to the rule. The symptom you will see is conditions after the trigger fail to find what you expect. This is a known REST API defect that Atlassian is working on. (We have an open support…