Bill Sheboy Expert

Awesome! I am glad that helped.

Hi @Fred To use that smart value, you first use the Lookup Issues action with some JQL. Did you include that in your rule first? If so, something else is up. Please post an image of your rule and an example execution from the audit log so the community can offer ideas. Thanks! Best regards, Bill

@satish_cont24 thanks for confirming, as I suspected that was your use case. There is currently no built-in looping structure/component in automation for Jira (A4J) that can support that. There are similar posts in this community forum where the person ended up editing their rule when a new component type was added. In…

Hi @Jonathon S We implemented something like that over a year ago, and found it quite successful. Often the trick to implement is in the details...There are several edge cases when measuring time-in-status using automation rules: measure granularity, manual edits by people, skipping status values during transition,…

@Daan Boesjes thanks for clarifying! With out-of-the-box JQL you cannot create a query like that. (JQL isn't a full SQL.) You would need to purchase a marketplace addon to build that query for a board. There may be free addons which can do this, also found in the marketplace. If you are unable to purchase/use an addon, an…

Thanks for confirming that. Then I suggest you ask your site admin to submit a defect to Atlassian Support for this symptom: https://support.atlassian.com/contact/#/

Hi @roy_as -- Welcome to the Atlassian Community! Here are some questions to help the community offer you ideas: * Are you using a Company-Managed (classic) or Team-Managed (next-gen) project? * Do you need this information persisted or just need to review/report on it? * If you need to persist the information, how are you…

Hi @Daan Boesjes What do you mean by "an overview of all epics"? If you only need some basic counts, you could create a simple filter, save it, and then show it on a dashboard with the two-dimensional filter gadget. Such a filter could be: project = myProject_A AND "Epic Link" IS NOT EMPTY Please add more criteria, as…

Hi @satish_cont24 -- Welcome to the Atlassian Community! How are the first 2 subtasks (from components) being added currently? If if this is by an automation rule you may want to check that for problems. Best regards, Bill

Greetings! Given your calculation is in a rule, you cannot use the built-in bulk edit features of Jira to change the existing issues. You could create a one-time-use automation rule, which checks for the custom field being empty with JQL, and then updates as needed. JQL in automation rules can only return 100 issues at a…

Hi @Josh Velez As a disclosure, I am using Cloud and not the Server version of Jira... Here are some follow-up questions that may help provide context for the community to give ideas, and help you consider how you want to solve the problem. * What problem are you trying to solve and why? * What have you tried thus far? *…

If you weren't on a free license, I'd suggest submitting a defect for this one. As an alternative, I suggest adding a comment to that defect with your additional step/symptoms. That may help the development team when fixing the problem. Clearly...moving issues for team-managed projects is creating some side-effects. Best…

Thanks for that information. I believe business days is one of the possible values for units with date diff: {{issue.created.diff(issue.updated).businessDays}} Have you tried that one? If you did, were there any errors in the audit log?

Hi @Josh Fuller First, I believe only a site admin can set that property, by default. Do you have sufficient permissions? Next, maybe try calling the REST API manually to confirm the property name you want to set:…

Hi @daniel tobon -- Welcome to the Atlassian Community! For a question like this, please consider posting an image of your rule. That may provide context for the community to offer suggestions. Thanks! From what I understand, you want to measure the difference between two date fields. I am unclear if you want the result in…

Thanks for that information! I read somewhere in this community forum there are plans to add multi-project boards for Team-Managed (next-gen) but that isn't released yet...I think. Those projects have definitely intertwined. I saw an open defect about moving a Task to an Epic in another project causing data corruption.…

Hi @Misty Meyers Happy Friday! There are a few open suggestions to add more support to automation for tools like Zephyr, such as this one: https://codebarrel.atlassian.net/browse/AUT-1295 Until stuff like that is added, two suggestions I have are: * check in with Zephyr's documentation/support to see if someone already…

Hi @Sushant Verma You seem to indicate your team is using the scrum framework. What problem are you trying to solve by pre-assigning work to team members, and then reporting on individual (rather than team) progress? Thanks! Best regards, Bill

Hi @Malik Alimoekhamedov -- Welcome to the Atlassian Community! That appears to be an image of a velocity report from a team-managed project. Is that your project type? Have you created any company-managed projects in your instance? Would you please post images of: * your backlog views of the two different projects, and *…

Hi @Madhu Reddy To confirm your use case, and add onto what @Vikrant Yadav suggests, do you want to take into account who did the transition? If so, please consider adding a condition to check the {{initiator}} relative to the {{issue.reporter}} {{initiator}} is the person/user who performed the event that triggered your…

Hi @Geeta -- Welcome to the Atlassian Community! Are you using a marketplace addon to display team capacity? If so, you may want to check the vendor's documentation for ideas. Best regards, Bill

Hi @Sushant Verma Yes, and...to what Jack describes: there may be marketplace addon gadgets which can "summarize" multiple status values as one for reporting. Please take a look there if you need to do this type of reporting often. If not, consider exporting the data to report in an offline spreadsheet. Best regards, Bill

Hi @Ryan.Zhou -- Welcome to the Atlassian Community! Knowing the answers to some follow-up questions may help the community offer you ideas: * What version of Jira Cloud are you using? * How are you representing Task start/finish dates? (e.g. with Start Date and Due Date fields?) * How are you representing dependency…

Hi @Emil Schnabel Yes, and...to Nic's suggestion, you could use swim lanes by JQL to provide some organization on the Kanban board. Such as generic JQL for lanes with the current sprint, all future sprints, and issues not yet in a sprint. If you wanted this finer-grained, sprint by sprint lanes, you would need to update…

Thanks for clarifying! And yes, that is what I would expect to happen... Branch execution of more than one issue spins off separate processing for each issue, independent of the rule. There is no guarantee of the order of processing or of when they will complete. So a re-fetch inside a branch doesn't necessarily help. Your…

Hi @e_erwin_offensive-security_com -- Welcome to the Atlassian Community! First a disclaimer: I am using the Cloud and not Server version... and Cloud and Server have different methods for batch processing a set of issues (LookupIssues and Scheduled JQL Batch, respectively). So... Have you considered trying the conditional…

Thanks for the information, Ben! I am still trying to wrap my head around what problem you are trying to solve, so I'll start with your posted rule. * When a scheduled trigger with JQL runs, it could find from 0 to up to the limit for a rule (100 issues). When the count is 0, the rule doesn't fire. Let's say the return…

Alec, I am glad to see that helped. You may also want to look at the advanced JQL functions for versions, as they can make queries generic so you wouldn't need to update the version/release name over time. Please look here for details:…

Hi @Robert Placer -- Welcome to the Atlassian Community! For Jira Cloud, you should be able to create a free license instance for your use. Please see here to learn more about the license levels: https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/ Best regards, Bill

Hi @Oliver Scherer To confirm the symptom you are describing, are you saying that the same date field is showing two different date values, one on the view/edit pane and one on the board? If so, I recommend first confirm that indeed they are the same field by checking the board's card layout. And is this a company-managed…