Bill Sheboy Expert

Hi @Andre Menezes As written, your rule is writing its own value to Target Population. When you want to set the value from the parent, you first need to get the parent's value. For example: * trigger: issue created * condition: issue type is sub-task * branch: on parent of the issue* action: create variable, setting the…

Hi @Russell Zera Would you please post an image of your rule and the audit log from an execution that doesn't work as you expect? Thanks! I have not observed consistent behavior with the related issues condition when there are lots of criteria. As an alternative, if you can write JQL to perform your test perhaps try a…

Interesting... I rechecked and all of those functions work as documented for me. Please note that for format() you need to provide a format string, such as .format("#") And, I noted you are using Server version, so let's try this syntax: {{#=}}FLOOR({{issue.customfield_18986}}){{/}}

Hi @Johan -- Welcome to the Atlassian Community! Yes, and...to what Trudy notes: You certainly could capture the Rank value for a specific issue and test with a query for items with a lower value, and that would need to be updated whenever Rank changes. How often do you need to do this and why? Would just using ORDER BY…

Hi @Julia Downs This could be a settings issue as time tracking imports by default in units of Seconds (unless your site settings have changed.) Please take a look at this post which includes an explanation from Atlassian…

Hi @Wouter -- Welcome to the Atlassian Community! That is not possible yet. Here is a suggestion to add this for the Cloud version, and it also shows the related suggestion for Server version: https://jira.atlassian.com/browse/JSWCLOUD-17610 Best regards, Bill

Hi @Daniel Fernandez Marcos -- Welcome to the Atlassian Community! I recommend checking the Xray documentation to see if they have REST API method you can call. If so, you could call that from a Jira automation rule to meet your need. Please look here for an article showing calling a REST API method from a…

Hi @Pierre-Henri -- Welcome to the Atlassian Community! Well done! You will find that one added benefit of using the REST API to create the issue in any project is that you can use a project-scope rule, and so will not use up your global-rule execution limit for a standard license. Normally rules which impact all/multiple…

Hi @Vishal Biyani What problem are you trying to solve? You note original estimate in your question, and then you show smart values for remaining estimate values. If you need either of those things, please look at the links noted at the right-side of this post for earlier articles: Related Community content And, to find…

Hi @CyberSage Jira has their interpretation of a Cumulative Flow Diagram (CFD), and you could "mis-use" that report by only showing in-progress status values to see what you requested. To do that, select your time interval and disable backlog and done status values. Best regards, Bill

Hi @Aleksandar Salevski What do you mean by "Average Bug per user Story"? Do you mean the count/story? How are the defects (bugs) associated to the story: sub-tasks, links, something else? As you note using the AIO Test tool, you could investigate their documentation to learn what is…

Hi @Kommineni Vijaya Saradhi -- Welcome to the Atlassian Community! What problem are you trying to solve? Knowing that may help the community to offer you suggestions. Thanks! Given what you have described, I do not know of built-in dashboard gadgets to show date-based information by user with counts, as this would require…

Hi @[deleted] -- Welcome to the Atlassian Community! I suspect that is a number field type, and so the masking is to help with data-entry, usability, etc. The only work-arounds I have seen for this in the community postings were to use a field type of text instead; that may lead to unintended consequences, such as…

Hi @Divya Sudhakar _US - ADVS_ What part of your request are you unsure of doing? If you are unsure what the smart values are for the fields, you may use this how-to article to find them: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/ If you are just starting with automation rules,…

Hi @Kyle Ouellette First a disclosure that I am just another customer and have no detailed knowledge of the choices Atlassian may make. Onward to your question: Short answer: no. Longer answer: If you follow this post, you will see ideas around expanding the automation template library to allow community…

Hi @Sajit Nair As your client is specifically asking for those measures, I suggest asking them how they define those measures. That will help you align to their expectations before trying to measure those things. Best regards, Bill

Yup, I agree...one person's heavy-handed is another's ease-of-use to save work. I was offering another idea; I personally would not do it as it conceals the symptom. I believe both of your things (one active sprint, and immutable sprint history) are correct. (I have not tried to add the same issue to multiple sprints when…

Hi @Patricia Izquierdo -- Welcome to the Atlassian Community! I do not believe you would be able to detect that type of change from Jira. The supported triggers for Jira Cloud automation can be found here: https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/ One work-around might be to call the…

Hi @KANTER, DIANE -- Welcome to the Atlassian Community! I am unclear what you are trying to do. Would you please explain: * what the "FIX Version tool" is, and how/where you see that in Jira? * what information are you trying to export to a spreadsheet? fixVersion in out-of-the-box Jira is a field, and it can contain one…

Hi @Neil Wills * If you look at the audit log, does it show the issues you expect being updated? * Is this a company-managed or a team-managed project?* Company-managed use "Story Points" and "Epic Link" * Team-managed use "Story point estimate" and "Parent" And...I wonder if the recent work to fix/improve EMPTY tests in…

Thanks for clarifying, Chris. I picked labels as that is easy to use (with no setup like a custom field). You and the team could pick another notification option as desired. Regarding your visibility to the issue as scrum master, you could copy yourself in on automation emails, or just use a daily subscription on a saved…

Hi @Vivek Dixit I do not believe you can do that with out-of-the-box JQL. You would need a scripting addon from the marketplace to do so. If you only need this once, you could manually construct the query by: * export the issues in Project A * parse the keys from the export into a comma-separated value list (keys from…

Hi @Michael Heilig -- Welcome to the Atlassian Community! That is working seconds of time. You may check this with your Jira Admin, and if they haven't changed anything the time tracking settings default to 5 working days/week and 8 working hours/day. So... 6 weeks x 5 days/week x 8 hours/day x 60 minutes/hour x 60…

Hi @James Wardle Yes, and...to what @Ravi Sagar _Sparxsys_ suggests: * Please check with your site admin for the time tracking settings of working days and hours. See how those align with your understanding of those values. * You may want to consider adjusting the time zone of issues (perhaps to the assignee's time zone)…

One thing to note is what type of project and what type of "parent" you have. For company-managed projects, epics use the epic link to connect to child issues (story, task, bug). For team-managed projects, epics connect by parent. The branches should work for both. For story/task/bug to sub-tasks, that uses that type of…

Hi @Kara Leise -- Welcome to the Atlassian Community! As noted earlier in this post, this is not possible with out-of-the-box Jira. A work-around would be to use a custom field and an automation rule: * Add a custom field, such as Display Fix Version * Add an automation for Jira (A4) rule to update the custom field,…

Sarah, I am glad to learn you got it working. Please consider marking this question as answered; that will help others in the community find solutions faster. Thanks!

Hi @Derek Fields _RightStar_ That is an interesting state-machine solution approach. Perhaps another way (for teams without JSD and the SLA trigger) would be to use scheduled triggers and custom fields for a counter and a flag (e.g. "send a reminder"). One benefit of that approach is keeping the issue in the "Needs…

Hi @Lara Lopez Garcia With automation for Jira, you could use a math expression to round() or floor() the value to the nearest integer, or you could use the format command to only include the integer part: *…

Hi @Thayne Munson Yes, and...to what Nic says: I recommend exporting your rules early, and try importing them into a free Cloud instance. That may give you a head-start on changes between the triggers, actions, and smart values...such as batch processing differences between Data Center and Cloud. Best regards, Bill