Bill Sheboy Expert

Thanks for clarifying, Michael. There is a new conditional filtering feature for smart values which may help do this: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588 If that does not help, please take a look at the list and text functions, as you could convert the field…

Hi @Michael Wolfe -- Welcome to the Atlassian Community! I am not quite following what you are doing. Do you mean you want to extract the currently selected values from the multi-select field, and add them to the summary? If that is correct, you can do that. Please look here to learn how to access the custom field…

Hi @Callum Sykes Short answer: That is not possible. Longer answer: There is an 15 year old suggestion to make the fields/columns displayed on the subtask view configurable, which you may vote for/watch to see progress: https://jira.atlassian.com/browse/JRACLOUD-9180 Honestly, I am unclear why for team-managed projects…

Hi @[deleted] -- Welcome to the Atlassian Community! You could do this in a couple of ways with a scheduled trigger: JQL date test or with a generic scheduled trigger and condition test * JQL: run your trigger every day, and use JQL to test around your custom field date, such as -365d to -358d (to create a week span) *…

Hi @Addy Alago -- Welcome to the Atlassian Community! Yes, and...to what Alex suggests: Given the potential impacts of this rule, you may want to add a Re-fetch action after the trigger (before the condition). Some triggers like Issue Created can have timing issues where all of the data is not yet available when the rule…

Hi @Erica De Matteis That is a marketplace addon app, correct? If so you may want to check their documentation, or ping their support, to learn if their data can be updated via automation rules. Kind regards, Bill

Hi @yuliia.soury Please take a look at this article which describes sending to a specific user: https://support.atlassian.com/jira-software-cloud/docs/use-automation-with-slack/ Note that you will need the user's Slack id. Other posts have suggested capturing those and storing them in entity properties in Jira for use with…

Hi @Andreas Haaken (APTIS) When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

Hi @Idan Klein Rather than trying to alter the completed sprints, what do you think of changing your naming convention to fix the problem? Perhaps with the format "Sprint yyyy-ww", such as "Sprint 2022-01" Kind regards, Bill

Hi @Patrick Given your sprint naming convention, you could identify the upcoming sprints with automation rules and custom fields (or a JQL scripting addon). However, that may not help...Would you please clarify what you mean by "one role will check all the upcoming issues of the next sprint"? What problem are you trying to…

Hi @Ori Lazar Yes, and...to what Rick asks: Or are you trying to do both? That is, keep the Priority field in sync between an Initiative and its child Epics? Kind regards, Bill

Hi @Julia Just following up to learn if you resolved this one. If so, would you please mark it as answered? That will help others in the future find solutions faster. Thanks, Bill

Hi @charleslcso Have you solved this issue yet? If not... * Have you checked if rules are visible in other projects on their issue view? Note only the manually triggered rules will appear on the issue view. * Are you using the free (Lite) or paid (Pro) version of automation for Jira? * Have you checked with your site admin…

Hi @Austin Songer Just following up to learn if this worked for you. If so, please mark this question as answered to help others in the future find solutions faster. Thanks! __Bill

Hi @kspeight Just checking in if you solved this issue already. If not, have you tried comparing the {{triggerIssue.assignee}} to the {{lookupIssues.assignee}} using JQL? For example, * trigger: scheduled on JQL* project = myProjectName AND issueType = "Agent on Leave" AND statusCategory != "Done" * action: lookup issues…

Hi @[deleted] Is this the marketplace app you are using: https://marketplace.atlassian.com/apps/1218151/capacity-tracker?hosting=cloud&tab=support If so, you may want to ask their support team about the data not showing. For questions about how to roll up the data (which Jira may not do auto-magically), are you asking…

Hi @Matthew Christiansen First off, I am using Jira Cloud, not Server/Data Center. With that out of the way... I recommend asking your site admin to contact Atlassian support directly for this symptom: https://support.atlassian.com/contact/#/ Some other posts seem to indicate that table is used for automation audit…

Hi @Ingrid Nylander -- Welcome to the Atlassian Community! Company-managed projects have a feature called Quick Filters, which you may use by defining a JQL statement to select issues. From your board, select the ... at the top-right, and then Board Settings > Quick Filters. For your examples from the team-managed board,…

Hi @[deleted] -- Welcome to the Atlassian Community! I do not believe there is a built-in chart to show trends/time-series for a custom field. If you need this often you may want to investigate the marketplace for other reporting apps which can process history better: https://marketplace.atlassian.com/ Kind regards, Bill

Thanks for that information. Have you confirmed that your "copy" of attachments is duplicating them or is it just pointing to the links from the source issue? For comments handling as you have asked, again I suggest: To do what you ask, I recommend writing to the audit log (or using the REST API) to look at example…

Hmmm...I just tried that in a rule and it worked as expected (for Jira Cloud). That may indicate: * The specific Affects Version name from the source issue does not *exactly* exist in the destination project. Please confirm that by comparing the source issue project with the destination setup. Remember to check for any…

Usually you may just provide the custom field's name, such as: {{issue.My Custom Field}} When there are special characters in the name, you may need to use the custom field's ID value instead. If you have doubts if your field is available or not, please find an example issue with data in the field, and then use this how-to…

Thanks for that information. I encourage you to read about creating rules before you start: https://www.atlassian.com/software/jira/guides/expand-jira/automation Your rule could be something like this: * trigger: scheduled every 3 weeks with no JQL * action: lookup issues with JQL to gather those issues. Please update this…

Hi @Nicole Baratta Without seeing your rule details...It seems you are trying to copy that field from one project to another, and the number of values to use in the JSON is unknown. Correct? If so, you would need to build the expression using list functions and then place that in the JSON. You have already identified the…

Hi @John Sawyer -- Welcome to the Atlassian Community! You may be able to do this with an automation for Jira rule. There could also be marketplace addon apps to do this. With automation, your rule would be on a scheduled trigger, and would then use JQL to walk the issues to check the list of comments to find older created…

Hi @Raju Mandapaka Would you please post an image of your complete rule for context? That may help the community to offer ideas. Thanks! Until then, I am guessing that you are: * cloning a trigger issue, and * editing the cloned issue to add comments... * either as a block in one new comment or one-by-one with advanced…

Hi @Javanshir Mustafayev _ HIT Yes, and...to what Nic suggests: I had to read your question a couple of times to understand it, and I wonder what problem you are trying to solve. Is the situation: * your CEO is assigning Jira issues to people when reporting them, and the CEO wants the assignee to keep them to prevent…

Hi @Giulia Quaglia -- Welcome to the Atlassian Community! There are a couple of built-in ways to do what you ask, but first create a query to return what you want using advanced search features, such as: project = myProjectName AND NOT status CHANGED AFTER -3d Next, you could either save that filter and ask your admins to…

Hi @Humberto Gomes Yes, and...to what Gaurav suggests: When investigating possible marketplace addon apps, confirm they actually display what they indicate versus what you want/understand. I have seen some who redefine/rebrand basic agile measures in their reporting, or which have specific exceptions which may prevent…

Hi @Viktoria -- Welcome to the Atlassian Community! That is not possible. There are several open suggestions for this idea, which you may vote for/watch here: * https://jira.atlassian.com/browse/JSWCLOUD-18836 * https://jira.atlassian.com/browse/JSWCLOUD-18748 * https://jira.atlassian.com/browse/JSWCLOUD-16326 *…