Bill Sheboy Expert

Hi @Silvia Cubero -- Welcome to the Atlassian Community! Adding to the answer from Matthias: I find when teams add a "blocked" status/column to their board, they are saying "blocked is a normal part of us working", and so are less likely to reduce blocking issues in the future...they just accept it. On the board, you could…

Hi @serge calderara I do not believe it is possible to do that with an automation rule before the comment is added. Instead you could use a rule triggered on Issue Commented, and then use the Edit Comment action to make the change. Kind regards, Bill

Hi @System support You can do this with an automation rule, and an easier way is to... * create a JQL filter to find your issues * save the filter * subscribe to the filter to send you an email list, such as weekly Such a filter might be the following, with any additional criteria you need added: project = myProjectName…

I suggest first removing all labels fields from the card view, exit all browsers, start your browser and then try re-adding the field. If you still see multiple "labels" fields, or the field doesn't display when added, I recommend chatting with your Jira site admin to uncover what is happening.

As you want to find this for the entire project, not for one issue, I suggest trying this: * write a JQL statement to find the issues you want to check/sum up * change your rule trigger to scheduled and run the rule periodically, such as once per day * instead of using one issue, use the Lookup Issues action with your JQL…

Hi @Jayson Kurtyka -- Welcome to the Atlassian Community! Please take a look at this article on smart value, list filtering to help with that: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588 For example to do what you ask, iterate over the comments and check the body in the…

Hi @Alex F Another tip: when creating a variable (or naming one in advanced branches) use a name that is unlikely to match another smart value. That can help with maintenance and avoid the potential of collision with existing smart values from objects. For example, I always the prefix "var", such as "varAccountId".

Hi @Dave Edwards FYI that Jira Product Discovery projects are essentially fancy team-managed projects with better filtering and visualizations. A target usage is often portfolio management. The product is in beta and it is unclear when it switches to a paid-product from Atlassian. The admin of that project may have added…

Hi @Dave Markowski First thing, find the custom field id for your Team field, using this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ If the field is not present in the results, you probably cannot set it. If the field is present, try setting it using the JSON syntax…

Hi @Beatriz Rodriguez Sanz -- Welcome to the Atlassian Community! To confirm your use case, are you saying that...you always want the sub-task to have a due date of the Friday that is two weeks ago? If so, would you please post an image of your rule with the if/else structure? That may reveal what is happening as the…

Hi @Kathryn Swearingen Yes, and...to the answer from @Petter Gonçalves You may want to add a condition to test for linked issues which are not yet completed. Otherwise those could have their start dates changed even though they are "done". Kind regards, Bill

Well done!

That is curious... Would you please post an image of the details of the Advance Compare Condition? And, perhaps add a statement before the condition to write to the audit log the sum value: {{triggerIssue.worklog.timeSpentSeconds.sum}}

Hi @Rebecca Alfredsson -- Welcome to the Atlassian Community! Perhaps you could add some details, such as the beginning-to-end steps for your releases. That may help the community to offer suggestions. From what you described thus far, I wonder if you mean that each user story has its own unique release, and when assigned…

Hi @Mike Bowen Adding to Samuel's suggestion: From what you describe, I do not have a good understanding of how long the parent items for the clients are "in progress". Are they on the board indefinitely or do they have a completion point? If they have a completion, or "done", point...consider adding some criteria to the…

Hi @Yohan Brunet To clarify, are you trying to determine if the issue Summary contains any of the current Components configured for the project? If so, I think you could...use an advanced compare condition by parsing the components into a regular expression. For example: * first value: {{issue.summary}} * condition:…

Hi @Faizan Iftikhar What does not work as you expect? For example, if you write that smart value to the log before the condition test, does it contain a value greater than you expect? I tried this and it worked for me. Kind regards, Bill

Have you checked if it is used as a label for any issues, such as with this JQL? labels IN ("Carrierintegration") The label will remain in the dropdown list if it is used by any issues on your Jira site.

Regarding risks, how do you indicate an issue is one of these? For example, let's assume you add a label such as High-Risk. You could then create a JQL statement to find those, and save it as a named filter: project = myProjectName AND labels IN ("High-Risk) Then using a Filter Results gadget, those items could be shown on…

Hmm...The only other thing I can think of is to start with ts, and add the literal value for the epoch Date in seconds, and try to convert to a datetime type from there. I'm unclear how to do that within the iterator.

Thanks for that information, Tobias. What is not working as you expect? For example, are you having difficulty with the linking to the new story? If so, you can select the most recently created issue in the link-action inside of that branch.

@Alex F thanks for the information on the split/match versus match/split ordering, and I am glad to learn you got it to work. At a minimum, it seems the documentation should indicate the function returns only text, and not a collection as stated, and so leading to using split later when needed. If it was a collection, we…

Unlike the basic roadmap's Gantt-like view, a card-based view on a timeline (i.e. board) allows configuration of the card contents and seeing where the work is forecasted to complete, without seeing the duration time bar. In addition, if this worked from Jira Product Discovery board views, the new filtering capabilities…

Hi @ABRIEV1 Your screen images appear to be from a marketplace addon tool, such as Team Worklog Reports, or the lite version of that tool: https://marketplace.atlassian.com/apps/1219292/team-worklog-reports?tab=overview&hosting=cloud I suggest checking the documentation and contacting that vendor to learn how they…

Hi @Phil Spender I wonder if you are running into the symptom described in this defect: https://jira.atlassian.com/browse/JRACLOUD-78587 If not, you should be able to submit a defect to Atlassian Support to take a look, as you appear to be the site admin for a paid license: https://support.atlassian.com/contact/#/ Kind…

Hi @Steve Hooczko I do not believe that is possible with the built-in dashboard gadgets. Perhaps look at the Jira Marketplace for some gadgets to help. And if you do not need this often, you may want to export the issues and do this in a spreadsheet for other reporting/charting. Kind regards, Bill

To do that, you may use the concat() function, such as: {{issue.summary.concat(issue.description)}} To get you started on creating your rule, please review this documentation and examples: * https://www.atlassian.com/software/jira/guides/expand-jira/automation *…

Hi @Larry Katz When I need to find the available smart values for an issue, I use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ Essentially you find an example issue which has your data, call the REST API with a browser, and then search for your field name. Do…

Hi @Ernest Nji How do you know your team has been working on the epic? For example, if the team is only using one Jira project and they update the epics as they work on them, you could us a JQL statement like this, substituting in your own project's name: project = myProjectName AND issueType = Epic AND updated >=…

Hi @vishalp1 -- Welcome to the Atlassian Community! I do not believe concatenating fields is a built-in feature, for dashboards or other uses. There are marketplace addons to help with calculated fields like this, or you could use an automation rule and a custom field to concatenate the other field values for your own…