Bill Sheboy Expert

Hi @Adrienne Van Halem -- Welcome to the Atlassian Community! I do not think that is easily supported with out-of-the box features of automation rules. I suggest trying team or self-assignment instead. More on your specific use case... I just did a quick test and confirmed I was not able to do this with a created variable…

Hi @Sierra Larsen Please compare your rule image to the example Trudy showed... Your action for Edit Issue is outside of the branch, and so the issue is not "visible" to the edit. To fix this, drag the action up/inside of the branch and try to retest. Kind regards, Bill

Hi @Daniel Alvarez -- Welcome to the Atlassian Community! What problem are you trying to solve by doing this? For example, let's say you are trying to increase visibility of remaining work for a sprint in the backlog view. You could add a quick filter (for a company-managed project) or a custom filter (for a team-managed…

Hi @Gilles Dubois Adding to Sakina's answer... Here is a suggestion to add that field for team-managed projects. You may watch/vote for it to see progress. https://jira.atlassian.com/browse/JSWCLOUD-18747 Kind regards, Bill

Hi @Nivedita - -- Welcome to the Atlassian Community! What type of project are you using: company-managed or team-managed? If you are using team-managed, "Epic Link" does not exist in that project type. Instead you may use the "parent" field. And...the "Epic Link" field is being sunset from company-managed projects, so…

Awesome! I am glad that helped.

Thanks for those details, as they explain what I believe is happening: Both rules to transition the parent are being trigged when the subtask move to done, and it is a timing issue of exactly when one updates the parent...and then the other rule updates it again to "LOI Executed". Further still...it is possible the third…

Thanks! Would you also post images of the audit log details from the rules themselves? That will show the details of which steps the rules followed.

Hi @Jess Sherman The symptom you describe could be from timing issues for triggers, overlapping rules, asynchronous processing, and/or a rule usage issue. Would you please post images of your complete rule and the audit log details showing an expected and unexpected rule execution? Those may provide some context for the…

I am not aware of any built-in features for that type of analysis for customers data which is available to us. Perhaps check the Atlassian Marketplace for addon apps.

Mentions in issue fields do not store the display name; instead they store the user's account ID value. If you want to search for any mentions with and advanced compare condition, please search for this text: [~accountid: To search for a specific user's mention, find their accountId value and search for that in the field.

Hi @ICMS _ JIRA -- Welcome to the Atlassian Community! There is nothing built into automation rules to support such a check. However you could call the REST API from the rule using a web request, checking either the issue or project security scheme. Such a rule would take a few seconds to run due to the API call. Kind…

Hi @Diogo Quintanilha -- Welcome to the Atlassian Community! One challenge with doing this is Jira and Slack have different user accounts for each person, and so Jira automation rules do not have the direct Slack id for the user. If you search in this community forum you will find a few examples of work-arounds people have…

Hi @Richard LeBeau Yes, and...to Mikael's answer: You may also do this in one edit, without the branch, by adding all of the values from the field at once. Try an iterator over the field to build the syntax needed for the JSON, as described…

I looked in the public backlog and was surprised this wasn't already raised as a defect.

Hi @Haddon Fisher In my view, this is just an "undocumented feature", albeit a confusing one: The edit permissions supersede the view ones...preventing setting the same group/user/etc. to both. That is: if you can edit you can view the dashboard. Kind regards, Bill

Hi, Mary! Regarding that other post...it also describes using an automation rule with a Scheduled trigger to create recurring issues. For example, "Every Monday, create a new Task, assign it to Bill, and transition it to status X." For the Issue transitioned trigger, you may select any of the status values for From and To.…

Hi @Archana Agarwal What are you asking to do? For example do you mean: * based on information saved with a Jira issue, update the Component value(s) * based on the code changes made and stored in source control outside of Jira, update a Jira issue to change the Component value(s) * something else? You can do #1 with the…

Hi @Mary Prather -- Welcome to the Atlassian Community! First thing: would you please describe more why setting up recurring tasks is not working? You may also do that with an automation rule. Next, it is possible your rule is comparing to Status values which do not exactly match your project. Perhaps instead consider…

My understand was you were setting some custom field (e.g. your Sum value), and so the smart value expression may be entered directly with issue field edit for the rule. As the values for the source custom fields could change (or the Sum be tampered with manually :^) you may need a few rules to do the same calculation, or…

Hi @Jessica -- Welcome to the Atlassian Community! Unless you know the exact and consistent layout of the display names for your users, this can be difficult to solve. There is only the "Full Name" (displayName) in the profile, with no separation of first, last, etc. If you assume the layout you have shown, you could use…

Hi @Jess Sherman -- Welcome to the Atlassian Community! When you have a rule which does some action (e.g. issue transition) and you want that to be able to trigger a different rule, the second/downstream rule needs to enable the option "Allow Rule Trigger". That is in the details at the top of the rule. This option is…

Thanks for the information, @Tanguy Crusson The new timeline view would seem to help with this question I asked earlier about date filtering of older ideas (see below). Will we need to request access for this new view, or will it be available to all those customers already in the Jira Product Discovery beta?…

Hi @Mehruz Mobedji -- Welcome to the Atlassian Community! One of the changes that has been "rolling out" for a few weeks is: https://confluence.atlassian.com/cloud/blog/2022/10/atlassian-cloud-changes-sep-26-to-oct-3-2022 Perhaps there is an issue with that feature. You appear to be the site admin for a paid Jira license,…

Hi @Norman Ruta -- Welcome to the Atlassian Community! From what you have described, I suspect you can do this in one rule, in one step, using conditional logic and a math expression. For example...you note multiple custom fields with single-select alphanumeric values and each of those values mapping to a numeric value to…

Hi @Lena Sargsyan -- Welcome to the Atlassian Community! I recommend pausing to learn why there are two status values in the done column, with those specific names. The history may help decide next steps, and... As the team seems confused by them, perhaps they are a hold-over from an earlier need, and one can be removed…

Hi @Nikos Vlachos Yes, and...to the solution Jack provided: The epic link field is being sunset, with all such relationships being replaced with the parent field. Please consider this for your rule, which could be modified such that... * trigger: issue created * action: re-fetch issue (This helps to slow a rule and reload…

Awesome! Are there other open things for this one, or do you want to mark this question as "answered"? Doing so may help others with similar questions find solutions faster. Thanks!

Such a rule could be a variation of what you have already done, just using the sum of the logged work with math (or conditional logic) to update the other fields, however... I wonder why one would do this. Story points are usually a relative measure forecast to help with sizing work, potentially in support of sprint…

Hi @kaiya -- Welcome to the Atlassian Community! Adding to the answers from John and Walter... All rule executions count as usage, they just count in different ways. I believe you may be noting the triggering/execution limits for global/multi-project rules. There are also limits on the number of emails sent, processing per…