Bill Sheboy Expert

Hi @jeevan Please look here for examples of performing a date difference with calendar or business days with smart values: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ To get you started on creating your rule, please review this documentation and examples: *…

Hi @Rodrigo Baccaro Kazlauskas Would you please clarify your use case? Do you want to * keep the parents and child issues in synch (same exact labels), or * child issues can have more labels than the parent and include all parent labels? Kind regards, Bill

To do the remove for fixVersion, you will need to use a JSON edit. Here is the documentation which describes what is possible: https://confluence.atlassian.com/automation/advanced-field-editing-993924663.html For your rule, let's assume your trigger is Version Released and that you are branching to the issues. And so the…

Hi! For your first question, I was suggesting to test for ...statusCategory != Done in order to find any incomplete issues. Let's say you used Lookup Issues to gather them with the the JQL, then the advanced compare condition would be like this: * ... * action: lookup issues with the JQL * advanced compare condition* first…

What I believe is happening is because Original Estimate is an integer (number of whole seconds), that type is being used for the rest of the expression. To break that typing-chain and use a non-integer, try a math expression, such as this: {{#=}}{{issue.subtasks.Original estimate.sum}} / 3600{{/}}

Hi @bstinson That same summing is possible with the bulk-handing features without a need to call the REST API for an issue search. Please see: https://confluence.atlassian.com/automation/bulk-handling-of-issues-993924653.html Kind regards, Bill

Again...I was asking what is the problem you are trying to solve (e.g. why do this), not how you believe you want to solve it (e.g. how to do it). You certainly can use advanced issue search for the project, for the specific sprint(s), and view the assignee and priority fields. And that may still not help solve the…

Well done, Dillon! Any my error, as I should have asked if you had a single-select or text field; that impacts what is available in the smart values. When in doubt of the smart values, or when something does not work as expected, this how-to article helps to find the supported smart values for an…

Hi @Elton Lau -- Welcome to the Atlassian Community! Would you please post images of your complete rule and of the audit log details showing the execution? That may provide some context for the community to offer suggestions. Thanks! Kind regards, Bill

Hi @Sagi Gueta If you want the issue's reporter to be the person who created the issue (by cloning), change the reporter value to {{initiator}} as that is the user who triggered the rule. Kind regards, Bill

Hi @[deleted] Yes, and...to Trudy's suggestion: If you literally are using "Team Name - 10845" then your substringAfter should account for that leading space character, such as with: substringAfter("- ") By the way, for a question like this I'd recommend including images of your complete rule and of the audit log details…

Hi @Nate Dickinson Yes, and...to your and John's thoughts... When I see a scenario like this I wonder "under what conditions would I trigger that manual rule?" If there are specific issue/entity changes leading to it (or a schedule, or magic comment, etc.) perhaps the rule does not need a manual trigger. Once that is…

Hi @Nikolay Gyokov The operator CHANGED TO should work for that: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-CHANGEDCHANGED To check your results perhaps narrow the window of time as an experiment (e.g. a few hours) and then look at the…

Hi @Ali Aydın Adding to Mikael's answer... Is this for only one client and one email, or is your intention this scheduled rule will send one email for each client's issues (i.e. multiple possible clients)? * If this is for one, Mikael's idea is a good approach * If this is for multiple, your rule will need to find and…

Hi @Sandro Alves Yes, and...to Tom's suggestion: starting with a conversation with the person and team is a good place to start...rather than relying on the tool (i.e. Jira) to help change understanding and behavior. Kind regards, Bill

Hi @Manisha Would you please describe the problem you are trying to solve? When teams use an agile method like Scrum, tracking individual performance over that of the entire team may cause unintended consequences. Understanding the problem you are trying to solve may help the community suggest ideas to help. Thanks! Kind…

Hi @Amelie Winkler _Appfire_ When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

Hi @Sheeja Philip -- Welcome to the Atlassian Community! For a question like this, please consider posting images of your complete rule and the audit log details showing the rule execution. Those may provide more context for the community to help. Thanks! Next, I am unclear on which version you want to remove...or why.…

Hi @Dana.Harel Whatever tool you decide to try, please note there appear to be problems with the existing audit log and underlying API that generates it such that all events are not accurately visible/recorded. You may see that as site admin by looking at the log and seeing missing information for who-did-what on some…

Hi @Pushyami Reddy -- Welcome to the Atlassian Community! I recommend looking at the Sprint Report for your board to see that information. It is not available via JQL. Kind regards, Bill

Hi @Menaka Yes, epics can be associated to versions, using either the fixVersion or affectedVersion fields. Fix Version is typically used for release contents and Affected Version is typically used to indicate "which prior versions this Jira issue/defect impacts". Usually epics are larger work items which have multiple…

Hi @terry.rankine -- Welcome to the Atlassian Community! What have you tried thus far to solve this? If you have an automation rule which is not working as you expect, please post images of the rule and the details of the audit log showing the execution. Those may provide context to help. If you are just getting started,…

Yup...some of the "list" functions return a list (an object) and some appear to return a text collection (a delimited list of text). It is often good to write values to the audit log first to confirm what is happening, versus what the documentation says :^)

You are correct, Tony: that unit of measure is whole days. It seems like you want to measure full clock/calendar time *and* account for non-working for weekends. I do not believe there is anything which can do that out-of-the-box at millisecond resolution. You could try a more complex work-around, using working days of…

What is the type of your Updated Estimate field? If you write that smart value expression (used in the edit) to the audit log, what do you see as the value: the rounded one, the unrounded, or something else?

For method 1, the work-around is to gather the goals (with repeats) using a delimiter, and then split them again to grab just the first one. For method 2, if you believe the lookup will contain just the issues you want, you can grab just one issue using first (or last), and then access the field: {{lookupIssues.first}}

Hi @Houssein Barkallah Adding to Trudy's answer: please take a look at the examples of the math functions/features for automation rules. I believe you are trying to apply a percentage as an operation when you could just multiple the value instead:…

Hi @Pooja Wandile Short answer: no that is not possible with out-of-the-box Jira features. Longer answer: JQL is a tool to query issues, is not a SQL, and cannot aggregate the results of queries. There are built-in reports in Jira to show information about sprints but they also do not show aggregate information like this…

Hi @Marije Pierson -- Welcome to the Atlassian Community! Two more ideas, in addition to what has already been suggested... When you have a question about an automation rule, please post an image of your complete rule. That may provide context for what is happening, and the structure of the details you have shown. Next, I…

Hi @Nitzan Matalon For a question like this, please post images of your complete rule, showing the details of any calculations in the edits, and of the audit log showing the details of the execution. That will provide context for the community to suggest ideas. Until we see that...I suspect you either have a missing or…