Bill Sheboy Expert

Hi @Ryan Hormann -- Welcome to the Atlassian Community! Are you trying to do this with an automation rule? If so, one possible approach is to: * combine all the relevant user's email addresses into a Created Variable with delimiters, * split that back into a list (on the delimiter), * use distinct to remove any duplicates,…

@Joel Fraser -- I do not see the experimental header in the image you show. For example:

Hi @Adrianna Bell Would you please clarify what is happening? Are you trying to clone an issue that is Done to automatically be Done when cloned or something else? I believe cloning creates issues with the first status in the workflow. Kind regards, Bill

Hi @Joel Fraser The endpoint you are using is experimental. Did you include the extra header: * key: X-ExperimentalApi * value: opt-in https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-archive-post Kind regards, Bill

That last bit could also indicate it is text and not JSON... The audit log writes text only, and so uses some equivalent of __toString() function when trying to log values. Your test trying to iterate over {{varAttributes}} indicates it is a single text value. And, also please note: I recently learned the {{#debug}} ...…

Hi @SilkeS I will send you my list by another channel. Kind regards, Bill

Hi @Fieke Neijens What is the purpose of the delay before sending the notification? That is, "why do this?" Knowing that may help the community offer suggestions better fit to the problem to be solved, whether using automation, notifications, etc. Thank you! Kind regards, Bill

Hi @Max First thing, the Sprint field in work items is a list of values. Thus when a work item has carried over into other sprints, the expression you use could lead to a list of date values. The fix for that is using the list function max to get the latest one, for example: {{issue.sprint.startDate.max.jiraDate}} Next for…

Hi @Bleepie -- Welcome to the Atlassian Community! The contains() function is an undocumented text function which tests for the presence of a value in a text string. The labels field is a list with zero-to-many values. Thus, the result will be a list of Boolean values. When you want to test the individual label values, an…

Hi @Vinícius Pereira This appears to be a new defect, and I just recreated it in my test site. I checked the JAC public backlog and did not find it described there, so I recommend submitting to Atlassian Support to take a look: https://support.atlassian.com/contact/#/ Until you hear back from them, you could use a…

Awesome; I am glad to learn it is working! Please consider marking this question as "answered" to help others with a similar need find solutions faster. Thanks!

Hi @Erin Lee Short answer: I do not believe there is a simple, generic way to do this with the format you show with an unknown list of Epics. There are some workarounds, such as with an HTML table, although that will repeat the Epic information. For example, if the lookup only found the work items with an Epic parent,…

Thanks, @Celina Kincaid For a number field, please remove the .value and use just {{customfield_10404}}

Welcome to the community, @Scott Howard 

Hi @Celina Kincaid What is the type for your field customfield_10404 as that will impact how it is referenced in smart values? And, what type of project are you using: company-managed, team-managed, JPD, or JSM? Kind regards, Bill

Hi @Svante Gustafsson Björkegren Perhaps the nested structure is recognized as text rather than as an object. You could test that by using jsonStringToObject() on your branch variable, and then trying to access each attribute:…

Greetings, community champions / managers! Please move this marketing post from the Jira product area to the App Central discussion group: https://community.atlassian.com/forums/App-Central/gh-p/app-central Thank you, and kind regards, Bill

Hi @田中優貴 -- Welcome to the Atlassian Community! First thing, I do not use ScriptRunner, and you may want to check if it has a feature to perform and exact match between text fields such as Summary. Because... JQL cannot test for an exact match between text fields such as Summary. The JQL CONTAINS ~ operator can test for an…

Hi @aparna gottumukkala Just following up to check if Marc's suggestions answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks! Kind regards, Bill

Hi @madhukiran -- Welcome to the Atlassian Community! If the above suggestion solved this for you, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks! Kind regards, Bill

Hi @Melinda Faulkner -- Welcome to the Atlassian Community! Are you trying to add the work item to the active sprint? If so, that may be accomplished from the backlog view by dragging the item into that active sprint. Kind regards, Bill

Hi @Jacquelyn Jackson -- Welcome to the Atlassian Community! The built-in velocity report always shows the last 12 sprints with no configuration options. There are several suggestions to make that more configurable, such as this one: https://jira.atlassian.com/browse/JRACLOUD-93073 You may want to ask your Jira Product…

Hi @Philip Ng I do not believe setting such a default is possible, based upon this 20 year old suggestion to add that feature: https://jira.atlassian.com/browse/JRACLOUD-5159 Kind regards, Bill

Hi @Susan Hauth _Jira Queen_ -- Comment-disabling on that specific suggestion seems to be intentional as doing so for other items still works when one is logged into JAC.

Hi @Lisa Thomas JQL does not currently support searching for teams by their names. Here is the suggestion to improve / fix that gap: https://jira.atlassian.com/browse/JRACLOUD-84663 As a workaround, you may search by the team's ID value, such as: Team = "89ddc600-5fb0-4416-9e20-a3dcd55bbd57" One way to find your teams' ID…

Greetings, community! Many of you have quite eloquently raised concerns about how this UX change was selected, validated, verified, communicated, released, and the resulting impacts to your teams. I agree with most of what has been described. I want to draw your attention to a related thing I noticed... A week and a-half…

Hi @Debbie Jolley Yes, and...to what the others posted, in the many pages of feedback to Atlassian about this UX change, here is the link to the suggestion to modify the change to make it configurable. You may watch / vote for it to see progress. https://jira.atlassian.com/browse/JSWCLOUD-27789 Kind regards, Bill

Thanks for the update, @erica_bogosian 

@pfarmer -- I found the suggestion to add that feature and you may watch / vote for it to see any progress: https://jira.atlassian.com/browse/JIRAAUTOSERVER-261

Hi @Josephine Turner When you only need the count, please try the Count Issues Using JQL endpoint: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-approximate-count-post Kind regards, Bill