Bill Sheboy Expert

Hi @shravya chinthapatla What problem are you trying to solve by doing this? This seems more like a reporting need (solvable with dashboards, filters, etc.) rather than setting custom values in some issue. And it is unclear from your question: which issue would contain these number-of-issue values. Kind regards, Bill

To answer your questions in reverse order... I do not believe changing the "status category" will impact the behavior of the last board column for a team-managed project; it treats it as "done". Next, this is essentially a question of how your team decides to manage work...What does "Archived" mean for your team? * If it…

Hi @N Y -- Welcome to the Atlassian Community! The method used in the JSON expression to set the custom field value depends upon the custom field's type. In my experience when the custom field value doesn't set, it is either because the wrong location is being source from the webhook data (or API response), or because the…

Hi @Neil Kugelman In your screen image, it appears that the Archived status is in the last column on your board, indicating it is "done"... And the boards for team-managed projects automatically hide done-issues after 14 days. There is a suggestion to make that timeframe configurable, which you may watch/vote for here to…

Ooops, my bad; missing closing parentheses as I wrote that from memory. Here is the fixed one:…

Hi @Ken Young In my experience, several of the functions in automation rules cannot take a created variable or smart value as a parameter. I recall hitting this exact same symptom trying to solve another problem and found get() had this behavior/limitation. Same symptom with smart value, list filtering. The only…

I believe you were missing the iterator to walk the issues in the lookup. You can handle that by always assuming you have multiple issues to display by using the iterator like this: | *KEY* | *SUMMARY* | *ESTIMATE (Hours)* | {{#lookupIssues}} | {{key}} | {{summary}} | {{#=}}{{Original estimate|0}} / 3600{{/}} | {{/}}

Hi @Steven Johnson Short answer: not with out-of-the-box features of Jira. Longer answer: There is a REST API method to gather the same data as the report, which could be called from an automation rule, and then you could dynamically build your own text-based report. I suspect that method will be deprecated at some point.…

Hi, Sarah! Something I find helpful to build up a concatenated string like this is to first write the pieces, one by one, to the audit log. When I get formatting correct, I then start combining them to confirm the results. If you are using the built-in Start Date field, the smart value would be {{issue.Start…

My mistake, as you need to use originalEstimate and not "Original Estimate" in the JQL. Also...Is this a company-managed (CMP) or a team-managed project (TMP)? CMP ones use "Epic Link" and TMP use "parent" to link epics to children. Once you change those things, please try your JQL in a standalone query with an example…

Hi @Mehmet Can Kırtaş _ALMBASE_ When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

Yes, and...the capitalization of the created variables is different and that could lead to mismatch. They should be the same. Specifically: * defined as VarResults but used as varResults * defined as VarWarnings but used as varWarnings * defined as VarErrors but used as varErrors

I wonder if this is one of those situations where a rule gets "glitched" due to problems with the editor. Perhaps drop/disable this one and try to recreate the rule as new to see how that helps.

Thanks, Nikolaos. I wonder...what if the interested people watched those epics for changes instead? How might that help? Or instead triggering on Issue Linked and checking for connection to an epic? Perhaps that would have far fewer rule executions than Issue Updated.

Did you see my note about using "Story point estimate" rather than "Story points"? That should work for a team-managed project (formerly called NextGen). {{lookupIssues.Story point estimate.sum|0}} Next, you appear to be trying to sum child issues of the epic, not the linked issues. Please try changing the Lookup Issues…

What happened when you tried the smart value expression I provided, as I believe that matches what you asked to do? I can understand and empathize with your comments about the documentation for automation rules. It continues to improve, and it still needs improvements. When I find a particularly confusing documentation…

Hi @Gail Adding to Mark's answer...One easy way to add the extra, conditional text to your summary is with conditional logic. For example: {{DS}} - some static text, as needed - {{#if(equals(DS, "Content Creation"))}}Blog/Press Release{{/}}{{#if(equals(DS, "Enablement"))}}Enablement Resource{{/}} Just add this pattern to…

Yes, you would manually trigger the rule on the epic...or perhaps use another trigger if that makes sense. For the JQL in the Lookup Issues action, perhaps try this: project = myProjectName AND "Epic Link" = {{triggerIssue.key}} AND Labels = Backbone-Sync AND "Original Estimate" > 0 AND customfield_10200 = "Yes" I…

I am glad to learn that it is working now! This is a common symptom for rule writing, and something to remember is the meaning of {{issue}} depends on where you are in a rule...For example: * trigger: some trigger At this point, both {{issue}} and {{triggerIssue}} refer to the issue(s) which started the rule. * action:…

Please post an image of your complete, current rule. That may help to explain what is happening. Thanks!

I am not seeing the error for that trigger. If you select "validate query" what happens?

I notice two things: there is an extra space before the smart value and the case is incorrect. FYI that smart values are name, spacing, and case sensitive. Please try this one if you are using a company-managed project (CMP): {{lookupIssues.Story points.sum|0}} If instead you are using a team-managed project (TMP), they…

Hi @Elton Lau I just reproduced your results with both company-managed and team-managed projects. It appears something has changed for both {{changelog}} and {{fieldChange}} with the latter one now returning JSON...but which cannot be dereferenced by attribute name (e.g. fromString) unless you explicitly select a field…

I do not know of any specific ones. For the marketplace ones you find, they each have a support tab showing their documentation. I recommend taking a quick look/search of those to see what is available to help.

Hi @Zoltán Lehóczky I do not believe that is possible with out-of-the-box JQL features. The function componentsLeadByUser() assumes the current user when no one is specified, and there does not appear to be a function to find the inverse: find all components without a lead...which are assigned to issues. And because…

Hi @Hamza Chundrigar A question and a suggestion for your rule... Question: What is the purpose of using the transition back to the same status as the trigger? For example, is another rule or activity causing this "self-transition", or could a manually-triggered rule be more helpful? Suggestion: By branching to all issues…

Hi @Nikos Vlachos Yes, and...to Walter's suggestions: Perhaps if you explain the problem this rule is meant to solve, the community can offer ideas for alternatives which are less-execution intensive for an automation rule. Kind regards, Bill

Hi @Tiago Machado Would you please include an image of your complete rule? That may provide context for why this error is happening. Thanks! Kind regards, Bill

Hi @Alon Shoham You are trying to copy the value from the trigger issue (subtask) to the parent issue, correct? If so, you need to reference the trigger issue with: {{triggerIssue.customfield_11028}} If instead you are trying to sum the value for all children subtasks, rather than copy one, that would require a different…

Hi @Magdalena To do this for a specific person's user account, try changing the rule actor to that person. The time logging will be relative to them. Kind regards, Bill