Bill Sheboy Expert

The clone action operates on the current {{issue}} at a certain point in a rule; context is important thing. For example with this rule: * trigger: manual. At this point, {{triggerIssue}} and {{issue}} refer to the same issue. * action: an action. At this point, {{triggerIssue}} and {{issue}} refer to the same issue. *…

Hi @Hadar Dinte That is not possible with the built-in features of Jira Cloud. Here is one, of many, suggestions to add that capability. You may watch/vote for it to see progress. https://jira.atlassian.com/browse/JSWCLOUD-16211 Kind regards, Bill

Hi @Naveen Joseph Gabriel I suspect you have some unnecessary content in that expression, so perhaps prune it down to the minimum and then add back in what you need once it is working. Please take a look at this example for the syntax for setting some of the fields you reference in your code.…

Hi @Inna S I am unclear what you mean by the following: 'revision id' of the change in the 'changelog'. Perhaps you could clarify that so the community could offer suggestions. Within an automation, I suppose you could add comments/edit an audit field to describe the source of changes. The current issue change history will…

Hi @Don Hames I suspect the answer is: maybe. What is the relationship between your Issue-A and Issue-B? Specifically and once inside the rule, how are you determining Issue-B in your scenario? If this can be determined from the trigger issue data, Issue-A, the answer is "yes". You would just branch to that issue, such as…

In my experience, a better way to handle dependencies is to eliminate them rather than try to manage them. For example... * When two teams have dependent work, can one of the teams fully own it to completely remove the dependency? This could involve conversations about adjusting separation of duties concerns, or automating…

Awesome! I am glad to learn that helped. I recall seeing (or submitting) a defect that some of the automation triggers do not work for a board located in a user's profile. The missing project's context seems to be the key that prevents them receiving the event.

I understand you are trying to add the sprint name to the Summary, and I am asking why. What benefit do you get from doing that, when the issues are already associated to the sprint? Adding the sprint name may create cleanup problems as issues and sprints change. To actually do what you asked, I recommend triggering an…

Hi @Simmo Would you please clarify how that sunset happened? As I recall, there were quite a few work-arounds and context conversations recorded in the old Code Barrel backlog items. Did those items (and history) get moved, abandoned, something else? Thanks! Kind regards, Bill

Hi @Matus K Would you please post images of your rule and of the audit log details showing the execution details? That may provide context for the community to offer suggestions. If you have not yet started...I believe what you described is possible as long as you can find your TEST-1 issue based on JQL from data in issue…

Hi @M Tayyab -- Welcome to the Atlassian Community! Perhaps try using the Lookup Issues action, with JQL that narrows the issues to just the ones you want. And then sum the values from the returned issues. Lookups can now operate on any issues fields, including the Original Estimate. Kind regards, Bill

Hi @Mehdi Bouazza -- Welcome to the Atlassian Community! Perhaps try using the Lookup Issues action, with JQL that narrows the issues to just the ones you want. And then sum the values from the returned issues. Kind regards, Bill

Hi @Kevin Dickson IMHO, that distinction may not matter; it seems the symptom is work is not able to progress as expected, and so how can we make that visible so action can be taken. I recommend using one-and-only-one way to indicate "hey, I need help and cannot proceed". If there is an element of waiting for…

Hi @Ryan Schamp and @Darryl Lee Thanks for that information! This feature would help with several use cases...although I wonder how it will align with the problems where smart values and created variables often cannot be used as function parameters (as they resolve to null). Or in smart value, list filtering. It appears…

I wonder...Your board is located in the RD Lead project, correct? If so, is the RD Lead project also listed in the projects for the rule? If that is not the cause, I am out of ideas on this one. You appear to be on the Premium license level and so global rule execution is unlikely to be the cause. Please consider working…

Hi @Richard Tjong Would you please clarify your scenario, as that may help the community to offer suggestions? For example, are you trying to: * For one specific assignee (e.g., always the same user) run the scheduled rule to send their issues list * For any issue found which are coming, send to each individual user their…

Hi @Cash Coyne I suggest using the match() function with a regular expression to pull out just the name value from the text: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#match-- Kind regards, Bill

Hi @Ander Yes, and...to Jack's questions...You appear to be using a Standard license level for Jira Cloud. If that is correct, please note... The rule(s) you are describing would need global / multi-project scope. The different Jira license levels have limits on rule executions per month for those ones. And I suspect that…

Hi @Prajwal Ashok Nagrale Some of the Great Gadgets items support a data table, which can be download as a CSV file, while others do not. Please check the options for the gadgets you are using to learn if the Data Table option is available, or review the documentation from that…

Hi @Виктория What do you mean by "component" in your question? For example, if you mean the Component field for an issue, your use case might be: how can I set the Components for an issue to a specific value plus any of the values from its parent issue. If so, you will need to do this with a JSON edit in the rule as there…

Hi @jun lee Perhaps to re-frame the question: what problem are you trying to solve by doing this? Knowing that may help the community to offer suggestions. Until you share that information... With Jira Server/Data Center, I believe you will need to experiment to determine if this is possible. The reason I suggest that…

Hi @mgilpatrick Would you please most images of your automation rule and the audit log details showing the rule execution? Those may provide context to explain what you are observing. Until we see those...When you want just the sum of values from Lookup Issues, please use something like this: {{lookupIssues.Story…

Hi @Pablo Renzo Would you please clarify what you are trying to do, as it is unclear? And please describe the problem you are trying to solve by doing this. That may help the community to offer suggestions. For example...Are you trying to update the Summary field of an issue, when it is assigned to a Sprint, to include the…

I just tried your scenario with a free license Jira Cloud project and it worked; the global automation rule triggered on Sprint Started with All Projects selected. And, I think I see the problem...the board filter for RD Board appears to be private to just you; it has no shares. But I suspect that board is part of a…

I am going to try some tests around your use case... In the meantime please note that the Allow Rule Trigger option only applies to one rule creating conditions to trigger another rule. I do not believe that applies to your scenario, unless you have a rule which is starting the sprints.

Hi @Lauren Yoder -- Welcome to the Atlassian Community! I suspect the answer is "no" for automation rules. Both businessDays and prettyPrint are output modifiers for the diff() function. And the output of businessDays is always whole integer…

Hi @Phil Bustin I would recommend not using a pie chart for that information...The "issues resolved or closed" during the month could be a subset of the created issues, and pie charts typically show categories of things which are distinct. Perhaps instead use a bar chart, as with the free addon gadget, JavaScript Gadget…

Hi @Morayo Bamidele Without purchasing any marketplace addons, your options are * the built-in reports and dashboards, * exporting issue data regularly and reporting in a spreadsheet, * call the REST API (our push out data with listeners) and report in an external tool, or * add custom fields and use automation rules to…

Hi @kiran To confirm what @Tobias H suggests...to do what you ask you will need two fields: the original value in the parent and the current total (i.e., "original" + sum of child values). If you have two fields, this is possible. Kind regards, Bill

Hi @Scott Lai You may want to follow this suggestion to improve the content/quality of information in the automation audit log, such as adding a "verbose logging" option: https://jira.atlassian.com/browse/AUTO-36 Given the current behavior of truncating both content and details of logging, you can work-around that by…