Bill Sheboy Expert

Hi @Florian Bauer I do not believe that is possible. JQL is for searching for issues, and so that is always the context. Entity properties set on an issue can be searched using JQL. But entity properties set on other objects would need to be accessed using the REST API, a marketplace addon, or an app you write create. Kind…

Hi @Javid Huseynli Would you please clarify: what exactly is not working as you expect? For example, you note comparing issues in different projects, A and B. Where is that comparison happening in your rule? And, as you note different projects: a rule looking as issues in different projects often needs to be global /…

This will work using split(",") Would you please post images of your rule where this does not work as you expect, including images of the action, condition, and branch details, and of the audit log details showing the rule execution? Please note: sometimes parsing web request responses results in an array rather than a…

The JQL statement you are using is invalid. You appear to want issues that will start in the next 7 days or farther out ones which are in an "Archive" status. I do not think the part you include about business days is possible with the built-in JQL, although you could add additional tests in the rule. Essentially you want…

I haven't used a Mac OS in decades so I could not answer that for you. I recommend looking at their user community (or web search) for how to search file contents for text on Mac OS.

Looking at the open suggestion / ticket, it seems the only work-around is to use a plain text field for this, or to investigate the Atlassian Marketplace for possible addon apps.

Thanks for that information. Please clarify: what is not working as you expect, as the rule seems to have removed the link?

I have seen this symptom posted before, and I believe that is how that trigger works: once for each issue impacted. And so there probably is no perfect way to solve this due to parallel processing and timing issues. What you could do is call the REST API to get the version information using the webrequest action, check if…

There are examples like this if you search in the developer community or in the REST API documentation. For example: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post

Hi @Raina Anand Yes, that is possible. I recommend trying to create the rule, and if you run into challenges post images of your rule and the audit log details showing the rule execution, and describe what is not working as you expect. To get you started on creating your rule, please refer to these documentation and…

Hi @Marc Thomson Have you tried using the convertToTimeZone() function as part of your comparison condition? That will ensure your math is based on the time zone you want to use. Kind regards, Bill

Thanks, Charles. I have not used that feature before. Updating my reply as I just found the suggestion to add back in the behavior you noted. You can watch / vote for it to see progress: https://jira.atlassian.com/browse/JRACLOUD-81632

Thanks for that information. I do not believe that will work as the two possible field renderers can handle the wiki markup and plain text (plus HTML links). A few options are to: * change your source to plain text with placeholder tokens, and replace them in the rule with markdown / issue field data; * change your source…

Thanks for that information. In the Clone Issue actions, are you trying to link the issues at the same time to the trigger issue?

Hi @Kian Stack Mumo Systems I believe that is only possible for a branch on one-and-only-one-item (e.g., Current Issue, On Parent, etc.) The reason is that all the other branches get run in parallel, and although the created variable from before the branch can be referenced / re-created, the value goes out of scope and…

Hi @Michael UGC Williams There is no built-in feature to do that. You can add custom filters with JQL for your different status values to do this. Please look here to learn how to do that: https://support.atlassian.com/jira-software-cloud/docs/manage-custom-filters-in-team-managed-projects/ Kind regards, Bill

Hi @Venkat Mavillapalli -- Welcome to the Atlassian Community! I believe you would need to get all sprints for the board, and then identify the one with a state that is "active": https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-boardid-sprint-get Once you have the sprint…

Hi @Omer Neumeier For a question like this, please consider posting images of your complete rule, the details of actions / conditions / branches, and of the audit log details showing the rule execution. Those will provide context for the community to offer suggestions. Thanks! Without seeing those things... I suspect what…

Hi @Abhay Kulkarni -- Welcome to the Atlassian Community! For a question like this, please consider posting images of your complete rule, the details of actions / conditions / branches, and of the audit log details showing the rule execution. Those will provide context for the community to offer suggestions. Thanks!…

Hi @Tom Gross -- Welcome to the Atlassian Community! For a question like this, please consider posting images of your complete rule, the details of actions / conditions / branches, and of the audit log details showing the rule execution. Those will provide context for the community to offer suggestions. Thanks! Without…

Hi @steven penny -- Welcome to the Atlassian Community! The time is present for the Updated date/time field...and you must hover over the date value to see it. I do not believe there is a way to show it in the issue, search results at all times. Kind regards, Bill

HI @glukowski -- Welcome to the Atlassian Community! My guess is there is no way to do this from inside of Jira Cloud. Have you considered inverting your question: * look for your recently created issue(s) in Jira for that import, * identify what is unique about the issues (e.g. Summary), and * then search your file system…

Hi @Todd Bingnear -- Welcome to the Atlassian Community! I do not believe that is possible, and there have been many suggestions over the years to add this capability. Here is one of them if you want to watch / vote for it to see progress: https://jira.atlassian.com/browse/JSWSERVER-14565 Kind regards, Bill

Hi @V N Raju Raju For a question like this, please post images of your complete automation rule, including details of all actions / conditions, and of the audit log details showing the rule execution. Those will provide context for the community to offer suggestions. Until we see those... Automation rules run (i.e.,…

Hi @Zak Yes, and...to Mark's answer: Looking at your rule image, it is triggered on Version Released. Yet later in the rule you perform a condition compare on {{issue.fixVersions.name}} equals {{version.name}} There are two potential problems with that comparison: * The rule is triggered on a version release, but there are…

Hi @Urmo What is the type of your field, Telefon? It seems to be converting it because the field is a number type. What format are you expecting? If you are expecting plain text without commas you could use a text field instead. Kind regards, Bill

Hi @vigneshs -- Welcome to the Atlassian Community! For a question like this, please post images of your complete automation rule and the audit log details showing the rule execution. Those provide context for the community to offer suggestions. Thanks! Until we see those... Please try using the {{issue.issuelinks}} smart…

Hi @Gregory James My understanding is marketplace addons match the licensing level for the Atlassian Cloud product, and so match your Jira license count. If you are concerned about costs you may want to check if there are free addons which could be used instead. Kind regards, Bill

Awesome; I am glad to learn that helped you!

Awesome; I am glad to learn that helped!