Bill Sheboy Expert

Hi @Mary Mark How is this related to the similar question which you have already posted a few days ago: https://community.atlassian.com/t5/Jira-Software-questions/Using-Jira-automation-to-clone-sub-task-and-update-field-values/qaq-p/2510914 Kind regards, Bill

Hi @坂加奈子 For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!…

Hi @jan.ambroz For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Stefan Tanner Yes, that is possible. Try including both smart values when you edit the issue in the automation rule: {{issue.assignee.displayName}} {{issue.description}} Kind regards, Bill

Hi @Eric Jahn No, a rule cannot call another rule. Yes, a rule can trigger another rule through its actions. This second behavior is disabled, by default, to prevent looping and run-away situations. When you want the actions of one rule to trigger another, the "downstream" rule which will be triggered needs to have the…

To make automation like this work, the format entered for the Description field must be consistent and predictable. Earlier you described having existing values in the Description, such as the CPU followed by some text. And so I suggested using a semicolon as a delimiter. However your example does not show that. Instead…

Hi @Susann Ivarsson First thing, I am using Jira Cloud and not Server version currently, and so cannot validate my suggestion... Have you tested if an automation rule action of Manage Watchers can add a watch from a smart value list with Jira Server? If it can, you could try writing a regular expression with the match()…

There are free, dashboard gadgets which may help to do that in the Atlassian marketplace. Those would need to be installed, so please check with your team / other site admins to see what they think about trying them. https://marketplace.atlassian.com/search?hosting=cloud&moreFilters=free&product=jira&query=chart I…

Hi @Maxine Freedman-Thompson Adding to Trudy's questions... What type of project is the board's filter you are trying to use: company-managed or team-managed? For the board's filter you have selected in the gadget, and the resolved issues, have you confirmed that the status values selected in the gadget match those issues?…

Please post images / examples of: * Text initially entered to create the issue (i.e., what was typed in) * Your current complete rule, the edit action details, and the audit log showing the rule execution * The issue description after the rule has executed Together those will provide context to help explain this symptom.…

I agree with Valerie: Sarah, please check with your Jira Site Admin, first to explain the rule and they may notice something with the issue types we are missing. And... If that does not help, your admin can submit a ticket to Atlassian Support to take a look. (You appear to be on a paid, Jira Standard license and so can…

Does that rule work as you expect? I suspect it does not: inside the branch, the edit issue's JSON is setting the dates based on fields in the {{issue}} and at that point in the rule, {{issue}} refers to the epic. (Context and scope are important in rules, and so where you are determines the value of {{issue}}.) If your…

Hi @Miguel Camacho While there are several ways to automatically send daily notifications to people with assigned items that are not complete, please consider: what is the root cause of why the items are delayed? For example: * How does the workload of the team compare to the request rate / items? * How realistic are the…

Hi @Nacho Cortes First thing, I do not work for Atlassian or a marketplace vendor...I am just another user who also has attempted to implement such Lean measures with Jira tools. With that out of the way... The built-in, Atlassian interpretation of a control chart does what you ask for a Jira…

Hi @Osama Al-Areky Adding to Jack's answer... The key to doing this in one rule (and so eliminate the timing problems) is the tasks created for each stage (i.e., status) of the epic parent need to be identifiable for a specific stage. Doing that with a label, custom field, summary, etc. will make finding them and checking…

Hi @Spencer Hoyle -- Welcome to the Atlassian Community! Adding to Laurie's answer... The issue created trigger can fire so quickly that the data is not available for the rest of rule processing...such as using the parent issue's data. The work-around / fix for that is to always add the Re-fetch Issue action after the…

The audit log shows the rules triggered for AUST-35561 and AUST-35559 (not their parents), and that is why I wanted to see those issues. And, what are the issue types of those two issues, AUST-35561 and AUST-35559? It seems the condition not being met is the issue type.

Hi @koutarou ishibashi You want to create an issue for each selected value in a multiple-select custom field (rather than for a number stored in a field). You describe doing this with a Manually Triggered rule. For that, please try using the Advanced Branch on the values in your custom field, as described…

Thanks! Would you also post images of AUST-35561 and AUST-35559 to help align to the audit log results?

Hi @Alastair Tooth -- Welcome to the Atlassian Community! Short answer: there is no simple way to do this with out-of-the-box features. Longer answer: One of the reasons there are marketplace addons for cloning capability is it is complicated to do this with Jira. Without one of those addons, other approaches are: *…

Hi, Sarah! To help diagnose this it may help to show images of the issues and the audit log for those same issues trying to process. Then we can try to connect-the-dots for what is happening. Thanks!

You appear to be using Jira Server, correct? Here is the documentation on the text functions for automation rules: https://confluence.atlassian.com/automation/jira-smart-values-text-fields-993924863.html Those include many helpful functions, to do the following... As @Tom Lister and I described, you could have a format of…

I am glad to learn that helped...and apologies in advance for my long, follow-up answer :^) Sync of fields is not something built-into Jira. And so it helps to consider the different scenarios, and which ones you want to address... * If this is a one-time sync, and the different issues "go their own way" later, there is…

I do not believe that is possible. The rule actions for emails do not send the attachment, and while there is a REST API function to get an attachment, but that cannot be used to send it in the rule's email action.

Options (A), (B), and (D) allow you to manage how to communicate the results. For option (C)...As you are using Jira Cloud, the Lookup Issues action of automation rules will allow you to both gather the issues as a group and to send one email, listing them. Please look here to learn more about that…

What I described earlier offers a couple ways of doing that; perhaps try one. And...You now mention sizing, which is different from complexity and value: for example, there can be small effort, high complexity requests and large effort, simple ones. If you also need this third-dimension of sizing, neither of the approaches…

Well done, and interesting: I am not familiar with that smart value, IssueParentAssociation. What do you want your rule to do if the issue no longer has an epic parent (i.e., the parent is cleared)? As written, I believe the rule will show an error if there is no parent. That can be prevented by adding a condition to check…

Hi @Alex First thing: why is this field stored in the Description field and in the CPU field? Understanding the problem you are trying to solve may help the community offer other solution approaches. Back to your question... You appear to be re-storing the value of your CPU field in the Description, and storing multiple…

Hi @tyrone kimble There is nothing in out-of-the-box Jira to do that. What you are describing is normally done by test automation tools when they execute and capture the results of tests. Do you have a test automation tool which can do this? If so, please check the tool to learn if it can call a REST API function, as that…

Hi @brian.g When a child issue is added / removed / changed for an epic, the parent field is changed in the child issue. I believe the epic link field is also changed for company-managed project issues, although that field is sunsetting. To do what you ask, please try using the Issue Updated trigger, check if the issue…