Bill Sheboy Expert

Hi @Martin Härri First thing, I am using Jira Cloud, not Server version, and so cannot test my suggestions. Have you tried using the Field Value Changed trigger and using the Sprint field? If that does not work... Please try the more generic Issue Updated trigger, and then check the {{changelog}} smart value to learn if…

That audit log shows the Lookup Issues action found no issues for the JQL or that the field was not found. I wonder if the Due Date is supported yet for Lookup Issues with Jira Server / Data Center. When that action was first added for Jira Cloud, only a few fields were supported; later Atlassian added the remainder of…

Hi @Isabella Musial I am not using that tool / feature, and so am not familiar with it. Perhaps wait to see who else in the community can help. Thanks! Kind regards, Bill

Hi @Rees, Ian A cumulative flow diagram (CFD) sums the final, completed status of the workflow, with the other status values displayed without summation, making visible the process states at different times...and so several useful measures appear. In your example of removing the Done status from the display, that does not…

I believe the problem is using multiple smart value expressions in the Create Version action's name field. I just tested and this works: * use the Create Variable action to create the new version name* name: varNewVersionName * smart value: the expression we created earlier * in the Create Version action, use…

Please add a write to the audit log, after the trigger, with this expression. It may indicate why the value is not working as expected: version from trigger: !!{{version.name}}!! This will show if there are extra characters in that name which are preventing the parsing or the conversion. If that does not help... Another…

I believe that is possible with a conditional, smart value expression: https://confluence.atlassian.com/automation/jira-smart-values-conditional-logic-1081351607.html Such conditions only have "true" cases, not if/else, and so two expressions will be needed or you can combine this with a math…

Hi @Krzysztof Kiser Without seeing your complete automation rule for context, I believe there are at least 2 ways to do this: use if/else conditions or use conditional, smart value expressions. What have you tried thus far to solve this? Kind regards, Bill

Would you please clarify how you want to increment the version number? That will help the community to make better suggestions to help. Thanks! For example... You initially described wanting to increment the version name "test 0.0.1". And it appears you want to increment only the last digit to 2, leading to a new version…

Hi @Zhengguan Li -- Welcome to the Atlassian Community! Please try using the straight versus the curly quotation marks to help that expression parse correctly: {{version.name.substringAfterLast(".").asNumber.plus(1)}} If that does not work, I suggest building your expression piece by piece until it fails. That will explain…

To confirm, is your rule working as expected or is there still a problem with it?

Hi @Ralph Casafrancisco -- Welcome to the Atlassian Community! Adding to Trudy's answer... There are rule actions which count toward execution usage limits and some which do not. Please read that article for details...and watch for posts in the automation areas for this community for any more recent…

Thanks for that information. If I miss following up on any of your questions, please let me know... For the UI differences, I wonder if that is both the browser / operating system differences, and changes to automation over time. The documentation does not always keep up with the product improvements :^) I recommend adding…

Hi @Aleisha Talbot -- Welcome to the Atlassian Community! Creating automation rules to do what you ask seems straightforward, with the only challenge you note as the location to store the values. The rules could be triggered on transitioning issues to "done" or on "sprint completed", followed by editing the issue fields.…

Hi @Daniella Eguiguren -- Welcome to the Atlassian Community! Context is important for automation rule conditions and actions. And without seeing your entire rule, I hypothesize you have a branching error that is causing this. Please post an image of your complete automation rule, images of any relevant actions /…

Hi @Kinga Bogusz -- Welcome to the Atlassian Community! You may use the changelog smart values to check if the prior value was empty: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog-- Specifically, you could add an advanced compare condition, like this: * first value:…

Hi @Mart Postma Some of the errors automation rules show do not always indicate the actual, root cause of a problem. For what your audit log shows, I wonder... Automation rules which read / edit issues in multiple projects need to be global or multi-project in scope. A rule which is defined in a single project cannot do…

Hi @Anth.Burnikell -- Welcome to the Atlassian Community! Adding to Walter's thoughts... What problem are you trying to solve by doing this? That is, "why" do this? Knowing that may help to community to suggest solution approaches. Thanks! Kind regards, Bill

Hi @Anqi Zhang -- Welcome to the Atlassian Community! That is not possible with the out-of-the-box features of JQL, as it cannot do sub-queries or joins, like a SQL. As you note no access to marketplace addons like ScriptRunner, a few possible work-arounds are: * export all of the issues, and perform the join in another…

Hi @David McCorkindale While there is no automation rule trigger for approving a release, and the Version Updated trigger does not detect approval changes...there is a work-around: use a scheduled trigger and call a REST API function to check approvals. For example: * trigger: scheduled trigger rule * the fuzzy…

Thanks for clarifying, Georg. I am not familiar with that for Jira Server and so did not recognize it. As someone from Tempo has provided a suggestion I recommend continuing with that thread. Thanks!

Hi @Juale Mercan That type of project does not have the board settings feature which may allow the time-on-the-board to be configurable. Here is a suggestion to add board settings for that project type, which you may vote for / watch to see progress: https://jira.atlassian.com/browse/JRACLOUD-78863 Kind regards, Bill

Hi @Kishore D Were you able to post that image of the audit log details? Thanks!

Hi @Ihab Palamino -- Welcome to the Atlassian Community! Please check if Xray has a REST API function which allows executing the tests. If so, that could be called from an automation rule using the Send Web Request action. Kind regards, Bill

Hi @Daniel Lupton Without seeing the details of your automation rule... As you are using the changelog to determine what to add, you would need two rules: updated would use the changelog and created would use all values in the field. Kind regards, Bill

Thanks for that info, Deanna! Your rule and the audit log look okay, and based on the custom data for the Send Web Request action, the problem appears to be on the Okta side. You can confirm this by copying the contents of that custom data, and writing it to the audit log with the rule's Log action. If it only shows your…

At this time...the lookup issues action is only available for the Jira Cloud and Jira Data Center versions of automation. With the changes to the Jira Server lifecycle, it is unlikely that action will be added. And so, a more complicated work-around is to use the Send Web Request action, calling an issue search with the…

That is a trickier scenario...please review my long-winded thoughts to consider how to proceed :^) Your current rule uses the trigger where the primary activity was commenting....which is for new comments only. There is a separate trigger for comment updated, and so that could be used for changes using another rule. When…

Hi @Georg Bauser -- Welcome to the Atlassian Community! In which tool are you trying to do this? This does not appear to be inside of Jira. You posted this question in the Jira Software community, but this seems like a question for a spreadsheet tool. If that is the case, I recommend trying an Internet search for this,…

Hi @NAREIN CM What is the context for using that JSON? Is this in an automation for Jira rule? If that is the case, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as…