Bill Sheboy Expert

Hi @Hizkeel Khan Adding to Craig's answer: I do not believe there is a smart value for Jira boards. A board (and backlog) is a view based on a filter, and is associated to the project. There are not that many smart values for non-issue-related things. If you have one board, you could hard-code it in the rule. If you have…

Hi @John Funk Custom fields are not supported yet for the Lookup Issues action for the Data Center version of automation: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877 When Lookup Issues was added for Jira Cloud, it only supported a couple dozen fields. Then about a year later, they added all of the rest of…

Hi @Faiz Ansari -- Welcome to the Atlassian Community! Adding to Trudy's answer: What is not working as you expect? I hypothesize the email is sent but there are no issues included. Looking at your rule image for the Send Email action, I notice a typo: {{#lookupissues}} should instead be {{#lookupIssues}} Smart values are…

Hi @Angy -- Welcome to the Atlassian Community! You appear to be using Jira Server version. Is that correct? If so, the short answer is: what you describe may not be possible using features like automation rules. It may be easier to try to implement this either outside of Jira by building an application to call the REST…

Sorry I am not able to help more, Damian. I did a bit of research and was unable to find more information on specifics of JSON edit for assets in the documentation. And the example rules on JSM usage in the template library are quite sparse. At this point, I recommend you submit a ticket to Atlassian Support for…

Sounds good; please post back here when you learn more from your site admin. Thanks!

Thanks for posting that rule image, John. I hypothesize the problem is the smart values are incorrect, and so they only return null values. Smart values are name, spacing, and case-sensitive. And, they often do not match the display name on the issue views. To confirm the correct smart value (or the custom field id),…

Hi @Jahnavi Pathak The built-in control chart can do this, as described here: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/ The chart has some challenges, such as when lots of issues show in clusters and when a large cycle time range impacts the y-axis display. If this one…

Hi @Aron Kuch That is an interesting question, and I also find the escape-needing characters for rules (with and without the Atlassian implementation of regular expressions) are not documented...or at least not on the automation documentation pages :^) I wrote a quick test rule, using most of the printable characters in a…

Hi @Hollee Have you tried this one? project = theProjectKey And this reference may help for future searches: https://support.atlassian.com/jira-software-cloud/docs/jql-fields/ Kind regards, Bill

Hi @Halley Nikolak -- Welcome to the Atlassian Community! The actions for the grandparent of the subtask (i.e., the epic) impact what is needed: * If you are trying to edit it, the rule will need to branch to it, probably with JQL * If you are only trying to read field data from it, you could use Lookup Issues with JQL to…

Hi @Ulrich Kone What have you tried thus far to solve this need? If you have started an automation rule and are running into challenges, please post images of your rule, the audit log details, and explain what is not working as you expect. If you have not started the rule, please consider that you could identify the issues…

Hi @Jennifer Tribbels -- Welcome to the Atlassian Community! I recommend creating your list of what measures you want to know. And then discuss this with your Jira Site Admin to learn if you have any marketplace addons to enhance JQL search features. Those first two examples you give cannot be found with the out-of-the-box…

Hi @John Joyce I have noticed the behavior of which fields cleared with "Create another issue" change over time, and now there is an open defect for the symptom you are seeing. Please watch or vote for it to see progress. https://jira.atlassian.com/browse/JRACLOUD-81380 Kind regards, Bill

I have not run into that one for a while, and I recall that was also a hard limit for Jira Cloud. The only work-arounds I recall were to use additional search criteria to get below the limit and then merge result sets (from multiple searches) in another tool.

That is correct: 100 is the upper limit. Here is the old "defect" on this that 1000 did not work with maxResults, and the Atlassian response described the potential performance, memory, and timeout issues for the decision. https://jira.atlassian.com/browse/JRACLOUD-67570

Hi @jan.ambroz I just checked and it pulled back 100 for me by adding this to the end of my search: &maxResults=100 What were you trying to use? Kind regards, Bill

Hi @Colum McAndrew Your JQL could use the startOfMonth() and endOfMonth() functions, with the modifiers to subtract one month: project = myProjectName AND statusCategory = Done AND statusCategoryChangedDate >= startOfMonth(-1) AND statusCategoryChangedDate <= endOfMonth(-1) Please look here to learn more about those…

As you were able to see the Board Configuration, I am assuming you are at least a project admin and are using a Company-managed project type. You can find the project type at the bottom of the expanding area on the left side of the page. Is this correct? And to confirm we are looking at the same place for Find Your Field,…

The value attribute is only needed if your custom field is a selection type, like a dropdown list. What is the type of your custom field: text, date, date / time, etc.? If your field is a date or date / time type, please try this first: {{triggerIssue.customfield_16173.minusDays(25)}} If that does not work, use this one:…

Thanks for those images, and... The board configuration settings for card layout are for the Backlog and Board. To change which fields appear on the issue views... Start with the ... menu at the top-right of the issue view, and select Find Your Field. That will guide you through the steps.

Hi @Luis Murillo Based on a browser translation of your questions, I see this: It is possible to move the activity date in the schedule and have the following ones automatically updated, as project does. It is possible to consult the percentage (%) of progress of a project. Currently it is only possible to export the…

Hi @Tim van Loo -- Welcome to the Atlassian Community! Did you notice that there are sections to update both the Backlog and Board views? Is it the one you changed which is not updating? Would you please post images showing that board configuration page and an example view where your fields do not display? That may provide…

Hi @Prabhav Mhapne -- Welcome to the Atlassian Community! You could do that with an automation rule or with a marketplace addon for scripting if you have that. To do this with automation rules, you may want 2 rules: one triggered on issue create and another triggered if any of the 4 fields change (the inputs or if someone…

I believe only the admins and community leaders can do that, so you can ignore this one and focus on your new question.

Hi @John Jemuel Lopez -- Welcome to the Atlassian Community! What have you tried thus far to solve this need? If you have started an automation rule, please post images of your rule and audit log details, and explain what is not working as you expected. If you have not started a rule, you could use a field changed trigger…

Thanks for that information, Lucas. Please try to stick to one thread when posting. That will help others looking at this thread in the future know if there are multiple ways to solve the problem. Back to your question... I noted that you are searching the Summary field but the text you want to search is in the Description…

I like this prompt! My favorite "moment" for the last few months is when I noticed how many new community members were pitching in to answer questions, provide support, and being vulnerable to share their experiences, angst, and ideas. Even when it was just a "yes, and..." to another thread, it helped me learn and I feel…

Would you please post an image of your complete rule, an image of the action using that expression, and an image of the audit log details showing the rule execution?

This is not a simple automation rule, as it may require multiple, multi-project scope rules, one triggering the other. I recommend partnering with a more experienced site admin at your company to help you create and test these rules. * One rule, triggered on sprint started, would identify the epics impacted, and add an…