Bill Sheboy Expert

Hi @Cristina Ygarza -- Welcome to the Atlassian Community! Based on this browser translation of your question: Can a sprint be blocked so that new User Stories cannot be included? I know it's not the best way to do it but we have difficulties getting people to adapt to working with sprints and we have thought about this…

Hi @Jakob KN First thing, I am using Jira Cloud (not Server or Data Center) and so I am making suggestions based on what I know about rules and not Jira Server / Data Center specifically. That expression looks valid, according to the…

Hi @Talha Aras For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Which rule are you expecting to set / update the Fix Version? Is it the one you are showing? For the rule you expect to set the field, please post an image of the audit log details showing the rule execution which did not work as expected.

Hi @Rick Dorgan -- Welcome to the Atlassian Community! The cause of this symptom could be a timing problem... The Issue Created trigger can fire so quickly that the issue data is not fully available to the rule yet. For your scenario, that could include the parent data being missing, and so the edit does not work as…

When using Send Web Request this way, the response contains the issues with their fields, the same as with Lookup Issues and so may be iterated over. The difference is referencing the {{webhookResponse}} rather than {{lookupIssues}} Please look see this how-to article for calling the Jira REST API functions from a rule:…

Hi @[deleted] Custom fields are not yet supported for Lookup Issues with Jira Server / Data Center. Here is the suggestion to add those: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877 For some background, when Lookup Issues was first added for Jira Cloud, it also only supported about a dozen fields. About a year…

Hi @Celina Kim For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Catherine.Cooper1 -- Welcome to the Atlassian Community! It may be the status values for those missing issues is not mapped to any board column or the backlog. Would you please post an image of your column mapping from: ... menu at top right of board > Configure Board > Columns That will show the mapping and issue…

Hi, Kaitlyn! That appears to be time zone related. When you convert the text using toDate() that could be followed by a set (or convert) of the time zone. Please look here to find those functions for your version of Jira: https://confluence.atlassian.com/automation/jira-smart-values-date-and-time-993924864.html I recommend…

Thanks for those additional details, and your observation about the branching is correct: Branches which could be on more-than-one-thing are executed in parallel and asynchronously. There is no guarantee of when the branch will complete, up to the end of rule processing. Please look here to learn…

If you know the project, only one call is needed: the first one I noted with a JQL search with project = yourProjectName AND sprint IN openSprints() As described here: https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#openSprints-- And if you have an example issue, you have the project as it is an…

What is the type of your custom field? If it is a user select field, use the entire {{initiator}} or {{initiator.accountId}} values to set the field.

I am puzzled why these techniques would not work...let's level set with some context: What are the types of each of the fields you are trying to sum: numeric, text, select, something else? Please post some images for: * an image of your complete automation rule, * images of each action where the rule tries to sum the…

Thanks for that additional information. Are you using a Company-managed or Team-managed project? You may find this information at the lower-left side of the screen expanding area. This is relevant as Company-managed projects use the "Story points" field for rules and Team-managed use the "Story point estimate" field. Next,…

This is the trigger I meant, as it requires no field selection / configuration to fire: https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Issue-updated If you are on a paid license (i.e., Standard, Premium, or Enterprise), you could also work with your Jira Site Admin to ping the Atlassian…

Interesting: I was not aware the sprint field with the JQL IN operator did a fuzzy match. Thanks! Regarding the lookup table maintenance, if the structure of your sprint names is predictable, the table content should only need to change when you add a new team (or change the format of sprint names). For example, your table…

I also do not see those fields (Teams from the top-navigation bar) for gadgets. They appear not to be supported yet.

Hi @Damien_R Adding to Mark's answer, I believe this could be done using math operations with integer division and mod (wrapping for years), reducing the need for the if / else structure. Please note, your scenario is quite specific and so I have not tried this. Kind regards, Bill

Hi @Kent.A.Yeabower I am a bit confused by your question; would you please add more details? If you are calling the REST API functions, and know the project, an issue search with JQL would return them: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-get If instead…

Thanks for that information, and I see some extra curly brackets in your smart value expressions which need adjustments. First in your manual trigger, when defining a variable name, it does not include the brackets. Please remove those and only use BackportFV for the variable name. Later when it is referenced, it would…

Okay, after some testing I confirmed something (that I recall learning before for automation rules but seem to have forgotten)... Issue creation is separate from time tracking / logging work, and so the issue must be created first and then time tracking (like original estimate) can be set. The REST API functions appear to…

I have not seen a marketplace addon which can show the results of a filter within the scope of the issue...and given issues can have linked issues (or child issues), there may not be such an addon.

Awesome; I am glad to learn that helped! For more details on my suggestion... The {{last}} and {{^last}} smart values are helpful when using a list, to add (or not add in the case of ^) things like a delimiter, as a suffix. In my expression: {{^last}}, {{/}} This will add a comma-followed-by-a-space between each item,…

The syntax I provided would work for a numeric field with decimal points for the factional separator. Let's try this one, using a math expression and a list iterator, replacing any stored commas with a decimal point: {{#=}}0{{#lookupIssues}}+0{{customfield_12345.text.replace(",",".")}}{{/}}{{/}} If that works, the symptom…

The JQL for your Lookup Issues action is using a specific epic, ATP-1, rather than the parent for the branch. That seems incorrect. Next, have you checked if there are multiple rules running that could be updating the field? Please check that by... * navigate to the rule list for the project * select the audit log * look…

Hi @Katharina Reichart -- Welcome to the Atlassian Community! First thing, I have never used Power Automate with Jira, but from what I recall reading about it earlier... Isn't there a way to chain / combine multiple triggers, testing for both issue created and a JQL condition, such as sprint IN openSprints()? Kind regards,…

Hi @[deleted] Short answer: if you are on a paid Jira license (i.e., Standard, Premium, or Enterprise) I suggest creating a support ticket to Atlassian for a suggestion here https://support.atlassian.com/contact/#/ Longer answer: In the last couple of years, the original Code Barrel (i.e., the original builder) backlog was…

Hi @Thierry Bouvet Unfortunately, there are several different things in Jira named "Team". To which one are you referring? Several are not yet supported by the built-in dashboard gadgets, as seen in these suggestions and defects: People type fields for team-managed projects https://jira.atlassian.com/browse/JRACLOUD-72205…

Hi @Eric Lynch Adding to Tim's answer... What are the types of your custom fields? * if they are numeric, they may be directly added as Tim described, or like this {{issue.somefield.plus(issue.anotherfield)}} * if instead they are from a select list (i.e., specific values in dropdowns) the values must be added, such as…