Bill Sheboy Expert

I am just another Jira customer, and have no input on the roadmap. You may use the "Give feedback" link on the left side of the JPD views to offer that suggestion.

Oh, I see it now: there is no function startOfWeek. Please use a different method for that first day, such as the with... functions: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-with-attribute---

Please add a write to the audit log with the exact expression you are trying to use in the Work Log time action, run the rule, and post updated images of the rule and audit log. That will confirm if your expression is generating a valid date.

I recommend performing the research necessary for either of these methods, and then experimenting to try them. As a reminder, the Atlassian Community is a place for people to learn and collaborate. It is not a source to provide turnkey solutions upon demand. Please work with your Jira Site Admin to learn more. Regarding…

Hi @Vinodh Venoo -- Welcome to the Atlassian Community! No, the JQL WAS operator does not work with the Component field: https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#WAS If you need this type of query often, perhaps check the Atlassian marketplace for any JQL addons / apps to help. Those would use…

Hi @Maria Luiza Disclaimer: I have not tried sending a message to Discord this way, and... Perhaps try using an automation rule, triggered on completion of the task, which uses the Send Web Request action to call the Discord REST API to create the message. If you want to try that, here are some references to help: *…

Hi @STEPHANIE PENLAND -- Welcome to the Atlassian Community! What type of project are you using: company-managed or team-managed? You may find that information in the list of projects or when viewing the board, at the bottom left side of the page. For a team-managed project, issues must specifically be added to a Kanban…

Hi @Valentin Cardozo How do you define "productivity"? How will you use that information? Do people know about that measure? How do they respond to it? How does the measure (and people's responses to it) align to your team's organizational goals? Often creating measures like this, and using them for things like ranking,…

Hi @Amit Jash I recall a similar question last week for the Atlassian-provided Slack integration and the conclusions were: * Automation rules previously could send direct messages to a Slack user / private channel, but that is no longer possible due to changes in the Slack REST API. The Jira automation app UX and…

Hi @David Friedrich First thing: for rules with the Issue Created trigger, I recommend always adding the Re-fetch Issue action immediately after that trigger. This will prevent timing problems where some of the issue data may not be available yet to the rule. The re-fetch will reload the data before proceeding with the…

Hi @Yannic Wolf Based on the rule and audit log images you show, the link types do not match. Links have "direction" and so there can be different link names for the different directions. For example, "blocks" and "is blocked by". Have you checked the link types are correct for both the trigger and the branch? Kind…

Hi @Andres Sanchez -- Welcome to the Atlassian Community! I do not believe the square root function is supported for such formulas: https://support.atlassian.com/jira-product-discovery/docs/expression-based-formulas/ If you want to use such functions, you could instead calculate the value using an automation rule,…

Hi @David Laine Short answer: you may need to submit that as a feedback / suggestion, or contact the support team to ask directly. When the JPD team posted about their roadmap, I asked them about the "global fields" item and if they were planning on adding other field types such as dates. There was no concrete answer about…

Hi @Cam Here is one of the open suggestions for that idea, which you may watch / vote for to see progress: https://jira.atlassian.com/browse/AUTO-174 Kind regards, Bill

Hi @Robert Arcolas Short answer: please try using the simplest regular expression that can possibly work, testing fully, and then add edge cases. Perhaps even use the other text functions to help. For more information... This is no automation rule documentation on what actually is (or is not) supported by regular…

That is curious... The error shown seems to indicate the issue is either trying to transition to "New" (which is the temporary condition when an issue is first created from nothing), or someone actually created a status named "New" (which is being confused by the rule's action). What version of Jira are you using: Cloud,…

Hi @Renee Santore Sidoti You appear to be using the bulk-handling feature of Jira Data Center automation, with the plural {{issues}} smart value: https://confluence.atlassian.com/automation103/run-a-rule-against-issues-in-bulk-1488594794.html When using bulk-handling and iteration, the singular {{issue}} prefix is not…

Awesome; I am glad to learn it is working! Please consider marking this question as "answered" to help others with a similar need find solutions faster. Thanks!

Hi @Sohail Alam For automation rules, the Issue Moved trigger detects when an issue is moved to a different project, not when its Issue Type changes. There is no built-in trigger to detect changing the Issue Type, and the Field Value Changed trigger will not detect this either. As a workaround, the generic Issue Updated…

Hi @Luka Schnauzer -- Welcome to the Atlassian Community! There are two formats of math expressions for smart values: inline and long form: Inline expressions preserve the types in chained operations, such as remaining integers and truncating values. The documentation is incorrect in noting that floats are used when…

Hi @Scott.Hamilton How do you know an issue is the "Design subtask"? For example, by some field value? Once you have identified that criteria, you could either add that as condition inside of the branch on subtasks, or change to a branch on JQL to get that exact issue. Kind regards, Bill

Thanks for that information, Christopher. Are you certain the project is company-managed? Perhaps confirm that by viewing it in the project list: from the top navigation Projects > View All Projects. What is the purpose of the Re-fetch Issue action in your rule? If you review the workflow for the issue type shown in the…

The 10 loop limit applies when the rule self-triggers due to updates (or triggers other rules). That is, if this rule changes the Start Date in an issue leads to this triggering the rule again. That 10 loop count is from the service limits, and there is no way to bypass it with self-triggering rules. The risky workaround I…

Thanks for the additional information. Did you notice when you create the variable, the delimiter between the values is a comma-followed-by-a-space, but in the Advanced Branch, the split() function only uses a comma? This will result in a leading space for some of the values...and potentially an empty value when only…

Thanks for confirming the field name overlap. I recommend renaming your new field to avoid collisions, perhaps to Start DateTime. If you need to add the fractional part for business hours, I recommend using this undocumented function, which I just tested again to confirm it still works: plusBusinessHours() Adjust your…

No worries; I completely understand the challenge in some workplaces of posting rule images. Next, I recommend not using regular expression syntax for flags (e.g. "(?i)") in automation rules as it is not documented if that does / does not work with Atlassian's implementation of regex. That will save time debugging regex.…

Hi @Grecia Flores For Jira's Scrum boards and sprints, and issue is considered completed when it is in the column at the rightmost side of the board. The Resolution and Status Category have no impact on that. Is the status mapped to the rightmost column of your Scrum board? Kind regards, Bill

Hi @GCushnahan -- Welcome to the Atlassian Community! That information is in the issue history, but it is not easily accessible (and certainly not exportable). It can be extracted by calling the REST API...one issue at a time. Atlassian's built-in interpretation of a Cumulative Flow Diagram (CFD) can be used to see such…

Hi @Eliyahu Klein --CNTR That is likely possible by calling the REST API endpoint (with the Send Web Request action) to get the create issue metadata for the specific project and issue type, and checking if the "set" operation is available. Other than checking for a single field, that seems quite elaborate just to prevent…

Hi @Maurice B. For a question like this, context is important for the community to help. Please post the following: * what type of project is this (e.g., company-managed, team-managed, etc.), * an image of your complete automation rule in a single image for continuity, * images of any relevant actions / conditions /…