Bill Sheboy Expert

Hi @Bruno Ribeiro _Brunoxweb_ -- Welcome to the Atlassian Community! From where in Jira do you see an option to create a Confluence page when you create a Jira issue? Is that from a marketplace addon / app? Regarding automation rules, I seem to recall there is a REST API endpoint to copy a Confluence page based on its ID…

Darryl, here is an example from Atlassian on dynamic looping for issue creation: https://community.atlassian.com/t5/Jira-Service-Management-articles/How-to-create-dynamic-looping-in-Automation-for-Jira/ba-p/2293077 For the scenario you describe, there would be two rules: * Rule on some trigger, which initially calls the…

Thanks for creating the example, @Darryl Lee ! Did you try replace() rather than replaceAll() to avoid the need for escaping the characters?

Hi @Eran Roiter The parameter order you show for the diff function (now before created) will produce a negative number: the issue was created before the current date / time. And so the condition will fail. Please try inverting the values: {{issue.created.diff(now).hours}} If that does not help, please post images of your…

Hi @Angel The automation Sprint Started trigger requires selecting the board. I believe one way to make it generic (regardless of sprint, board, etc.) is using a site webhook on any sprint started (passing the sprint ID), and using that to trigger a rule with an Incoming Webhook Trigger. The rule would use the sprint ID…

UPDATE: Those functions are not working with the inline format for Jira Cloud, tested as recently as today, 15 Feb 2025 0845 Pacific Time. I do not know when they stopped working. The only one that is currently working is the long-format of withDayOfWeek(): {{#now}}func=withDayOfWeek(1), format="yyyy-MM-dd"{{/}} Please see…

Hi @Vlad Romashchenko -- Welcome to the Atlassian Community! Is this for a company-managed or team-managed project? Have you confirmed you have "Schedule Issues" permission for the project? That message can display when one does not have the permission, and there are open suggestions to make the error more relevant to the…

Hi @Nikul Vyas Short answer: if you want an actual CFD on a dashboard soon, please investigate the Atlassian Marketplace for addons. For many years, there have been several suggestions to add Atlassian's interpretation of a Cumulative Flow Diagram (CFD) to dashboards as a gadget, including these:…

Hi @Jordan Avery -- Welcome to the Atlassian Community! That is a marketplace app from a vendor. Please check the support tab from their marketplace listing to learn how to use it, or to contact the vendor: https://marketplace.atlassian.com/ Kind regards, Bill

A couple of tricks to find stuff in the public backlog is wording variations and not assuming the issue is unresolved. (Atlassian closes many defects / suggestions as won't fix, timed out, etc. even when they are still quite valid, in my opinion.)

Hi @Ponce de Leon, Eduardo -- Welcome to the Atlassian Community! Short answer: not with built-in features of JQL. There are likely marketplace apps / addons to JQL to add that type of search for sprints. There are some very old suggestions to add this capability to JQL: * https://jira.atlassian.com/browse/JRACLOUD-72007 *…

Thanks for the follow-up information. For Kent Beck's info, please try searching for his writings on measuring individual developer productivity and his (and Beth Andres-Beck's) metaphor on Forest and Desert environments. 

Hi @Hermance NDounga The roadmap link you provided appears to be the internal one for Atlassian team members. Did you instead want to provide this one for the public view of the roadmap: https://atlassian-product-managers.atlassian.net/jira/discovery/share/views/a0af4caf-5f1b-42be-8c57-24d1080122bc From this article:…

Please expand all the sections in the audit log details and repost the image. Is suspect Summary did not exactly match "CHANGE USER" (including the case).

That function, and its related ones, do not appear to be working for Jira Cloud as inline functions, and I did not find a defect in the public backlog for this symptom (although there is an older one for Jira Server automation). My tests (with various parameters and capitalization patterns) only return null values. For…

You may not need to add another column to the board; just move the status values... Under board configuration, it is the status mapping to the columns that matter. Please add your final status in the column at the far right side so those issues are considered "completed" for the sprint.

Hi @Mohamed Eid Based on the rule images you are showing, you appear to be using Jira Server or Jira Data Center and not Jira Cloud. You may confirm that by asking your Jira Site Admin or looking at your URL: if it ends with .atlassian.net or .atlassian.com you are on Jira Cloud. Otherwise you are on Server or Data Center.…

Hi @Darryl Lee Did you find information if there is actually additional information stored for the tasks (necessitating use of the endpoint), or if that is all automagically based on the Confluence page contents? * If there is additional information, and there are <= 10 tasks on the page, the recursive, incoming webhook…

Hi @Brandon Moberg The split() helps to solve some formatting problems, but isn't strictly necessary. It can help with newlines and markup in the field. Two alternatives are to remove the split() and try: * add the text function before the match() to strip some formatting * explicitly replace newlines with replace("\n", "…

Hi @Dhanisha Suresh Malvadia -- Welcome to the Atlassian Community! From what you show, that is a user-added custom field named "FixVersion" and is not the built-in field "Fix versions". Please update your rule trigger to select the correct field and re-test. And...identify who added that custom field to learn why, and…

Hi @Gabriel Belleboni I just tried it and it returned the folder title for me with v2: myJiraURL/wiki/api/v2/folders/{the folder id} You could try using the content endpoint to confirm the type is "folder" for the ID passed: myJiraJURL/wiki/rest/api/content/{the folder id}?expand=body.storage Kind regards, Bill

Hi @Komal Jain -- Welcome to the Atlassian Community! If I consider a simple value stream flow (without alternative paths) that might be: New > Ideate/Intake > Ready-to-Select > Selected > Build > Release > Done Thus I want to perform any evaluation and prioritization during Ideate/Intake before impacting delivery teams by…

Hi @David Ortiz Bollain For a question like this, context is important for the community to help. Please post the following: * as you note Compass Components, I assume this is a Company-managed project: is that correct? * an image of your complete automation rule in a single image for continuity, * images of any relevant…

Hi @GT -- Welcome to the Atlassian Community! Adding to the answer from @Dick there is an old defect noting this difference in behavior between the field searches in JQL documented as case-insensitive and the ORDER BY undocumented as using the full character code: https://jira.atlassian.com/browse/JRASERVER-69833 Kind…

Hi @JDM -- Welcome to the Atlassian Community! Your JQL condition does not work as the JQL is incorrect. It uses a smart value expression on the left side of of a test, and JQL only supports fields on the left side: {{issue.fixVersions.size}} > 1 AND ... Back to your question, you may use a JQL branch rather than a branch…

Hi @Dieter Guthmann Regarding the inactive / suspended users... The error message you show indicates which user(s) to remove, and so the person performing the edit could remove them. For a single issue update with an automation rule, the user smart value has an attribute of "active" that is true or false (for the suspended…

Hi @Sherwin Soriano Yes, that is possible using the issue created trigger, a condition to check the issue type, and then setting the Flagged field, however... What problem are you trying to solve? That is, "why do this?" Issue flagging is typically used to indicate something, such as an impediment blocking work. And so…

Hi @Tim Perrault This defect was apparently introduced with the prior, "new issue view" changes from over four years ago (and is related to another one from over 10 years ago). The defect timed-out and was closed. https://jira.atlassian.com/browse/JRACLOUD-75627 Kind regards, Bill

Hi @Leslie Barrett What have you tried thus far to solve this need? If you have rules that are not working as expected, please post the following to provide context for the community to help: * what should happen when the noted conditions are met, * what type of project is this (e.g., company-managed, team-managed, etc.),…

Hi @Matthew Ogrady -- Welcome to the Atlassian Community! Do you mean an action item list on a Confluence page? If so, I do not think there is a built-in rule action to edit a page that way. As a workaround, I hypothesize a rule could: * load the page contents using the REST API and the Send Web Request action * find /…