Bill Sheboy Expert

Awesome; I am glad to learn it is working! Please consider marking this question as "answered" to help others with a similar need find solutions faster. Thanks!

Hi @Allanah Miller Thank you for the information on this new version of dashboards and visualizations! It seems like good progress as the old dashboard features had stalled on improvements, leaving customers to resort to using marketplace apps to fill the gaps. What has the team considered in regards to adding such…

Hi @Rick -- Welcome to the Atlassian Community! First, when using the Issue Created trigger, I recommend adding the Re-fetch Issue action immediately after that trigger to prevent any timing problems leading to fields not ready when the rule starts. This will slow the rule a bit, reloading the issue data before proceeding.…

Hi @Gary What would the contents of that custom field look like for some example issues? For example, are you trying to create a "log" of the status changes for the Tasks which are children of the Epic, perhaps like this: Task ABC-123, In Progress on 29 April 2025 8:00AM; Task ABC-123, Done on 30 April 2025 2:00PM; ... If…

Hi @Kate C_ Thank you for this article and prompt to solution partners to guide improving their community participation! I truly appreciate community managers and leaders helping this way. And, one of the quiz answers to the necro-posting question now has the Oingo Boingo song, Dead Man's Party, stuck in my head :^) Kind…

Hi @SHARON WHITE -- Welcome to the Atlassian Community! What do you mean by "share an automation rule"? For example, do you want to do one of these: * allow the person permissions to execute a specific manually triggered rule (answer: edit the rule trigger) * allow the person to see / edit the rule in the project (answer:…

Hi @Pat Mihelic -- Welcome to the Atlassian Community! I do not believe such conditional logic is supported for JPD custom formulas yet: https://support.atlassian.com/jira-product-discovery/docs/expression-based-formulas/ As a workaround, you could use an automation rule, triggered on changes to your input fields, and…

No worries, and based on the hard-coded example you tried, perhaps try this: * action: create variable* name: varJson * value: { "fields": { "Site": {{lookupAssets.objectKey.asJsonObjectArray("key")}} } } * action: log the value of {{varJson}} * action: edit issue, with the variable as the JSON, {{varJson}} That function…

Hi @Trudy P Claspill First the disclaimers: I am not using DC or Assets, and so my suggestions are based on what I know about rules, in general. With that out of the way... The JSON expression you are showing uses the asJsonObject() function. As written, I expect that to produce a result like this: { "fields": { "Site": "{…

Hi @Betany Riley You may use the ? > Give feedback about Jira at the top-right of the pages to suggest this change. I recall other questions related to also using linked issues (rather than parent / child relationships) as rollup options, but that seems different from your scenario. There is a new feature for Premium and…

Hi @Gale Pollard -- Welcome to the Atlassian Community! For a Jira Scrum board, only issues in status values mapped to the far-right column are considered "completed" for the sprint. The status category has no impact on whether Jira considers the issues completed for the Sprint. Are your "Done" and "Verified" status values…

Hi @Mohana Krishna Pasupuleti Your Jira Site Admin will need to change the rule's scope from the global automation area. Kind regards, Bill

Please post an image of your current complete rule and of the audit log details from that last rule execution (with all of the details expanded). Thanks!

Hi @binay_yadav and @Dick To use a dynamic regular expression with the match() function, that expression must first be stored in a created variable. This will help the expression fully evaluate before it is attempted, preventing timing and syntax problems. For example: * action: create variable* name: varRegEx * value:…

Hi @Sedat Sert Thanks for this information! And well done explaining the use of the REST API endpoint to confirm the changes to the custom field ID values for these fields. I recall other articles suggesting using the internal documentation feature to identify the custom field IDs (from a rule's action with the { }…

Hi @Mahanth Prudhvi P It is likely no one outside of Atlassian knows the answer to your question as the feature is still being worked upon. I recommend continuing to watch the release blog for updates ( https://confluence.atlassian.com/cloud/blog ) and to watch for community articles on this feature as they are sometimes…

Hi @Jana Mandulová I believe those smart values only work with their related triggers, pull request and branch, respectively, and are not otherwise available to the issue: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/ Some workarounds are to use separate rules, saving the smart value…

Hi @Michael Gormley For the Send Web Request action, did you check the option to Delay Execution of the remaining rule steps until the action completes? Kind regards, Bill

Hi @Brad Waddell -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * for Cloud, what type of project is this: company-managed, team-managed, JPD, etc. * an image of…

Hi @Ludovic Tremblay -- Welcome to the Atlassian Community! First thing, given what "story points" normally represent, checking this value over such a long duration of years may not provide the desired information; the values likely have changed in meaning / value over time from team member, technology, process, etc.…

Thanks for the additional details! My understanding is with the latency in processing asset objects, a timing check method may not be reliable given the workflow you describe. In my opinion, it seems like an automation feature gap when things like asset updates are not in the changelog available to rules. (Although there…

Thanks for that information, and it matches the scenario I described. And so you could try what I suggested, or... Although you do not show the create variable action specifics, the audit log indicates when you try to parse the variable by removing the square brackets (and stray spaces) to split into a list, something is…

Hi @Tim Dean First thing, I am not using Assets currently and so my suggestions are based on what I know about rules, in general. With that out of the way... For the Object Updated trigger, have you checked what is in the {{changelog}} smart values to learn what they contain regarding the object? For the REST API endpoint…

Hi @Derek Fields _RightStar_ Thanks for your article. You may want to move this one from the New-to-Jira group to the Automation product area: https://community.atlassian.com/forums/Atlassian-Automation/ct-p/automation Kind regards, Bill

Hi @Talitha Evely Petrato -- Welcome to the Atlassian Community! I recall from a post by an Atlassian team member they are working on a feature for view permissions / visibility, similar to what exists for saved filters and dashboards. Unfortunately, it seems that one targets Premium and Enterprise license levels. Kind…

Without knowing what did not work with the built-in templates, you may encounter the same challenge with other rules. Regardless of that... Your current rule is using the Lookup Pages action, and so that references the {{lookupPages}} smart value to access the results:…

That sounds correct, based on the rule you show now. Do you agree? The final steps would be: * add the other subtask types in that new condition after the trigger * adding another lookup issues and condition check for the other subtask type inside the branch

Hi @Ghazanfar Ali -- Welcome to the Atlassian Community! To perform a date / time difference, please use the built-in diff() function to do so: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-difference--- Remember to include the units of measure (e.g., millis) at the end of the…

You appear to be having difficulty in staying with one conversation thread, posting answers / questions in the community, and trying the things the community members suggest. I recommend you pause and meet with your Jira Site Admin to ask for their help, and if necessary, contact the Atlassian Support team…

Hi @quteiba.alsalaa -- Welcome to the Atlassian Community! First thing, you seem to be asking overlapping questions with this one and your earlier one: https://community.atlassian.com/forums/Jira-questions/Move-Task-in-Kanban-Board-from-one-Column-to-another/qaq-p/3007502 Please take that into account for any responses…