Bill Sheboy Expert

Hi @Charlie Misonne If you read further in the thread you linked to, you will find I provided an update to my technique to provide the numbers using the {{index}} of the iteration, including the ability to skip by numbers, offset, etc.…

Awesome; I am glad to learn that helped. Based on what you described in the second bullet, I recommend adding an additional condition (inside the branch) so the transition only happens when the Status is in one you expect.

Hi @Blake There are at least two changes for your rule shown to do what you ask: * Inside the branch, move the condition to check the project is JS before the transition * Next, as the rule is written it would unconditionally move those JS work items to "In Progress". Is that what you really want, or are there other…

Hi @Ivan Garcia There are several problems with the rule you show, and I recommend pausing to instead start with this example from the knowledgebase, adjusting the JQL to your needs. It is quite similar to your scenario.…

Thanks for that information, Jeremy. Please post an image of your board configuration showing the status mapping to the columns. I suspect it looks similar to what I described, with the differences of... * your "Wishlist" takes the place of "To Do" and * is mapped to the first board column in order to display on the…

Thanks for clarifying you are using Jira Server as your original question tagging indicated Jira Cloud. I am not using Jira Server to compare to what you see. Perhaps work with your Jira Site Admin to try the notification helper to identify the cause.

Hi @Anders Rosén -- Welcome to the Atlassian Community! Adding to the suggestions from @Marc -Devoteam- First, I recommend not naming variables in a manner which matches any other smart values. Doing so will confuse people reading the rule and the rule processing. For example, I always add a prefix to prevent collision,…

Well done! For holidays, I experimented with that a few years ago when Lookup Tables were added, and never found a good enough solution with simple rule upkeep / maintenance. Another workaround I recall from other posts: Write an external service in another programming language which makes the scenario easier to solve…

Was your API token created with the same user with which you are logged in when trying from the browser tab?

Thanks for that information, and... Please post an image of the audit log details showing the rule execution. That will confirm which rule steps processed and if there were any errors. Did you try the how-to article to confirm your smart values / custom field ID's are correct?

Hi @ignacio_elorriaga -- Welcome to the Atlassian Community! Short answer: your rule is exceeding one (or more) of the automation service limits...causing it to be throttled and halted: https://confluence.atlassian.com/automation/automation-service-limits-993924705.html I recommend pausing and discussing this with your…

My understanding is when you are specifically mentioned, as I did for your user account, the notification is still sent. If you do not see a notification for this post, where I am not mentioning you, it is working correctly.

Hi @MAURON Robin Most of the possible markup / macro syntax for fields such as Description are not supported by automation rule built-in actions. And there was a recent announcement that Atlassian is moving away from plain text field renders (e.g. Summary), and so everything will have markup. Hopefully, they will improve…

Hi @arno For a question like this, context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * an image of your complete automation rule in a single image for continuity * images of any relevant actions / conditions / branches * an image…

Hi @DX -- Welcome to the Atlassian Community! Subtasks are part of a parent issue as its children. And when you add your ISSUE_1 (e.g., a Story) to a sprint, your ISSUE_2 (e.g. a Subtask) is associated to the parent in order to appear in the sprint's scope...but the fields of ISSUE_2 do not change. And so when ISSUE_1…

Hi @nick_pearson Short answer: please try using the date / time withAttribute and toDateTimeAtStartOfDay functions to help: * https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-with-attribute--- *…

I just retested to confirm the behavior based on the link direction noted earlier: When a "delivery" work item is linked to a JPD Idea, and the rule trigger is Work Item Linked... * the trigger issue is the "delivery" work item * the destination issue is the Idea This happens regardless of where the link was added: from…

Awesome; I am glad to learn it is working now!

Thanks for clarifying! I believe the REST API is still needed, using the remote link endpoint. Here is the documentation for it and an explanation in the developer community: * https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-remote-links/#api-rest-api-3-issue-issueidorkey-remotelink-post *…

When using the Edit Issue action, a field may be selected from the dropdown list or updated using JSON with "additional fields"...but not both in the same action. And...I note you changed the dynamic JSON to use both single and double-quotation marks. That will not work, and it is why I used the asJsonString function:…

Again, which endpoint are you trying to use? Please provide the doc reference to confirm we are seeing the same thing. In the meantime, have you tried using the endpoint URL directly in a browser tab? I believe the page content one will work when you have it correctly specified.

Hi @Baskar Palanisamy -- Welcome to the Atlassian Community! Adding to the answer from @Karan Sachdev ... That is a known problem, and here is the defect for it, which has timed-out and been closed: https://jira.atlassian.com/browse/JRACLOUD-82550 Kind regards, Bill

Hi @lorinatzberger When you want to stop all community notification emails, please try this: * at the top-right of the page, select the gear icon * select Manage Settings * select the Notifications tab...and wait for a while :^) * select the Settings tab * select Turn off all email notifications * select Save After that…

Hi @Mira Jira feedback is typically under the question mark icon, to the right of where you are pointing. If you hover over that megaphone icon, what does the text show? Is it "notifications"? Kind regards, Bill

Hi @Nikita Mukovozov Please try the Advanced Compare Condition. That is the original name of the condition. It was renamed in Jira Cloud to "Smart Values Condition" a while ago. @Jaime Escribano _knowmad mood_ was using the name from Jira Cloud rather than for your Data Center version of automation rules. Kind regards, Bill

Hi @Asier Vadillo The {{userInputs}} data appears to be a JSON set of fields, and cannot be iterated over directly. A workaround is use a created variable, and then split(), filter, and parse the results as needed. For example: * trigger: manual, with your user inputs * action: create variable* variable name: varUserInputs…

@Asier Vadillo -- I just saw you posted another, updated version of this question here: https://community.atlassian.com/forums/Jira-questions/Is-it-possible-to-use-a-Manual-Trigger-with-multiple-inputs-and/qaq-p/3039232 Please close out this one to help the community focus on the later one. Thanks!

Hi @Akash Singh The JQL branch approach will not work if the rule is triggered from a work item on the board and to which you want to add the subtask. The reason is the JQL branch has a hidden behavior that automatically excludes the trigger issue's key from the JQL expression. (This is one challenge with posting…

Hi @Asier Vadillo Some things I observe in what you show: * You do not need the extra double-curly brackets once inside a set of brackets * When inside of an iterator, no outside data is accessible. And so when iterating over the split() of allReleases, the values of userInputs cannot be used. What value do you want in the…

Hi @Jeremy Freeman -- Welcome to the Atlassian Community! First thing: what do you mean by "Kanplan"? I have seen articles on that word where people believe adding another status in the workflow (or using the backlog feature with a Jira Kanban board) is somehow a new agile method. To me, that is just a workflow step in the…