Bill Sheboy Expert

Hi @Jonnathan Castillo There could be several causes... For someone you know is not receiving notifications, consider having your Admin check them using the Notification Helper function: https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html Best regards, Bill

Hi @László Barta Do any of your Kanban board's columns have more than one status mapped to them? I am wondering if John is onto something and there is still a transition problem. Best regards, Bill

Hi @Michele Lomas Your filter is mostly correct...Epic link is populated when a story, task, or bug is linked to an epic... but not the Epics themselves. Maybe try this one: project IN (GLOB, AMER, EMEA) AND ( "Epic Link" IN (AMER-149, AMER-213, AMER-207, AMER-209, AMER-215, EMEA-506, AMER-212, AMER-154, EMEA-879,…

That bulk edit behavior seems like a change, as when I have bulk added to a sprint it normally adds the additions (one one exception below...) Did you try to export/review the issues after the bulk change to confirm that only the new sprint was listed? I believe the list view in search only shows the most recent sprint…

Hi @[deleted] So the filter seems okay according to your results. Are the subtasks in a status value which is not mapped to your scrum board? If so, they would not display. Best regards, Bill

Hi @[deleted] What shows on the Scrum sprint board is also filtered by the active sprint...so I think the sub-tasks also need to be assigned to the sprint. When you run your noted filter as just a search and look at the sprint field for the sub-tasks, is it populated with the active sprint name/id? Best regards, Bill

Ed, I would open a ticket with Atlassian. We just did that... For the cloud version, some of our avatars recently vanished because Atlassian made a recent change that consolidated user accounts spanning products (e.g. Jira, Confluence, etc.) There was clearly a problem that zapped parts of the user accounts. They…

Thanks, Ed... And I agree on the info radiator issue. (That's why I like physical boards... :^) With the remote team, try what Warren suggests with the people selection using the icons, or try swimlanes by assignee and hide/show as needed. Best regards, Bill

Hi @Ed Kelly What problem are you trying to solve? When I work with physically present teams that rely on bringing the Jira board up on a screen throughout the Daily Scrum, it can be a smell that the team is working on too much stuff at one time...so they become dependent upon Jira as a reminder. Consider instead, when…

Hi @Hansol Lee Yes, that does clarify the situation. Full disclosure: I have not used that configuration before. Searching the community and knowledge base, I see this problem could be caused by permissions issues. Please take a look at these two entries to see if they help: Sprints shared between multiple boards:…

Ah... I understand. Try this to include created in the last 2 months, and before this month: createdDate >= startOfMonth(-2) AND createdDate < startofMonth(0) Best regards, Bill

Hi @Hansol Lee To confirm my understanding, you have 3 different projects with parallel sprints in each project, correct? If so, remember that the sprints are associated to the project. When you close a sprint in one project, it has no impact on the other projects. To advance the incomplete stories to the next sprint, you…

Hi @Sue Bridges The following will find issues created within the last two months: createdDate >= startOfMonth(-2) Best regards, Bill

Hi @Shane Gannon Other than exporting to another tool, there does not appear to be a work-around within Jira. I found this suggestion made in 2014 for the same request @Simon.Wilson is making: https://jira.atlassian.com/browse/JSWCLOUD-11455 Best regards, Bill

Hi @deepak jha Have you tried adjusting your filter's date range to include items that are resolved and see if the behavior changes? Looking at your dashboard images, the data seems to match. Check for items that are resolved may reveal more information to help diagnosis this issue. Best regards, Bill

Hi @Monika The content displayed on your Kanban board is driven by two filters: the board filter and the sub-filter (which is optional). * The board filter impacts the board and the reports * The sub-filter can further limit what displays on the board Kanban teams using Jira often use the Release feature to assign issues…

Hi @jordan castillo , and welcome to the community! You can add as many boards as you need for a project, scrum and/or kanban, setting the filters and mapped status values to match your workflow; just use the Create Board function. Here is the help link: https://www.atlassian.com/agile/tutorials/creating-your-agile-board…

Hi, Samantha. Glad to hear it is working again. __Bill

Hi @Samantha Spilak Did your board previously show swim lanes by assignee? If so, you can enable that with: Board Settings > Swim lanes > Base swim lanes on Assignees. Best regards, Bill

Hi Casey, I haven't used the Portfolio add-ons for a while, and my current company doesn't have them, so I cannot answer that question. There are ways to auto-populate fields with the automation features of Jira. You could look into creating a custom field to represent the date you want and auto-populate it. The custom…

Hi @Clive Enoch, and welcome to the community. Unfortunately, you have run into a known behavior of Jira: When a sprint starts and no work with estimates has been assigned yet, the ideal guideline doesn't appear. See this Atlassian post for more…

Hi @Casey Maynard Looking at a few other questions on this topic, I see that filtering and reporting on the Release Date for a Version is still not possible in Jira. Other people have recommended two work-arounds: * Add the release date in the version name. That is what teams I support do. * Buy something in the markeplace…

Hi @Randy Duarte , and welcome! What shows up on a Scrum or Kanban board is controlled by the board's filter (under Board settings, General option). For each of your "sub-boards" you mention, edit the filter to just show what you want. The key will be how you distinguish the work between teams. For Scrum teams, it would be…

Hi @Gil @Jack Brickey provided a good explanation of the swimlane behavior. How much visibility/focus on specific epics does your team need? For example, two work-arounds would be: * Add the epics to the card view to see them all the time, or... * If you don't have much epic churn, add quick filters by epic and select…

Hi @Alex Girshik I do not believe JQL (Jira Query Language) from the UI can do what you are trying. It isn't really a true SQL variant, so it cannot perform unions or sub-query correlation to get at included parent or child data. If you have one of the add-ons like script runner you could create a query to do this. Please…

Hi @Bas van den Eijnden I do not believe JQL (Jira Query Language) from the UI can do what you are trying. It isn't really a true SQL variant, so it cannot perform unions or sub-query correlation. If you have one of the add-ons like script runner you could create a query to do this which merges the conditions you want.…

Hi @Andrea Mella You can map multiple status values to the same column for the board. The trick is how to easily show the differences between "status-doing" and "status-done" on the board. Two possible ways are to use swim lanes or card colors and filters for the status differences. That would enforce one WIP limit for the…

Hi @deepak jha The image you provided looks like you have two things on your dashboard: the recently created chart, and a two-dimensional filter statistics table. Are the filters used for the chart and the table returning the same result set? Best regards, Bill

Hi @Brynn Lieberman Thank you for the additional screen images. Short answer: I do not believe there is a way to remove Open from the backlog view. The Jira Kanban backlog view shows items from your "backlog" status (Pending Confirmation) and the first column of your actual board: Open. The purpose of showing both is so…

Hi Simon, I agree that there are opportunities to improve Kanban team-supporting measurement/reporting in the tool. Until those are added... I can think of four ways to measure the build cycle time you are noting: * Use the built-in control chart report and change the options to include your desired status values. Please…