Bill Sheboy Expert

Hi @Sabine Boots Welcome to the community! I have not seen that symptom before myself, and a quick search revealed this Atlassian documentation on the behavior and how to resolve it: https://confluence.atlassian.com/jirakb/unlabeled-epics-779158637.html Best regards, Bill

Hi @Vinay_Aggarwal Welcome to the community! The behavior of adding epics to sprints is apparently considered an open defect. Here is the link if you want to review/comment on it: https://jira.atlassian.com/browse/JSWCLOUD-11130 Best regards, Bill

Hi @Jaideep Paidimarri Of note... If you use the above script and decide to export the results to remove duplicate sprint names, when issues have been in multiple open sprints you will get multiple columns in the result set. Should be easy to prune those down though. Best regards, Bill

Hi @[deleted] This issue seems to occur when there is a problem with your notification scheme and/or permissions. Consider checking the guidance on this page for notifications troubleshooting: https://confluence.atlassian.com/jirakb/notifications-troubleshooting-203394737.html Best regards, Bill

Thanks, Sonia. The Velocity report is board specific, using the filter of a single board. Has your board changed since you started: recreated or changes to what is not-started/done? If so, That could cause sprints to not appear. Would you please post an image of your velocity chart and the board configuration? Thank you.…

Hi @Sonia Bacha Welcome to the community! To provide some context for your question, what is the specific report you are asking about, and what information do you believe is missing? Do you mean the burn-down or burn-up reports? In the mean time, here is a link to the help information for the burn charts to see if this…

Hi @Casey_Jeschke Welcome to the community! My understanding is that for Scrum boards, Jira will only show project issues on the backlog view when the status values are mapped to the board. So... Do any of the 20 issues not showing up have a status which shows as unmapped on your board's column management? If so, map them…

Hi @Ankit Patel The board filter impacts the reporting and the board...Unless there is a sub-filter also, which further constrains the board. Maybe try this: try your filter in Issues and filters to see if you get what you expect. Then add on your sub-filter. If you see the same problem, you can more easily adjust it.…

Hi @jonathan appleby Welcome to the community! The answer to your question may depend upon how your team works... * If you create an issue in Jira just-in-time before you start it, using the relative date/time idea suggested by @Thomas Magny-Garcia will work * For any other scenario, you would need to do some math,…

Hi @Ankit Patel With... resolution = Unresolved as a sub-filter, Unresolved is a specific value, not the case when resolution is not yet set. Consider instead using: (resolution IS EMPTY OR resolution = Unresolved) Best regards, Bill

Hi Beverly, Are you showing items as swim lanes on your board? If so, please check the setting to see if the grouping is Epics. Although I would expect all stories/bugs with epics to show their parent epics in that case. If that isn't it, I would look at the offending epic's change log to look for any surprising…

Hi Beverly, I believe Epic is one of the standardIssueTypes... Not certain why this would start happening if there was not change. One thing to try would be to combine and simplify your issueType filter, something like: project = 12500 AND issuetype IN (Story, Bug, Task, Subtask) AND "Scrum Team" = Mobilitas AND status !=…

Hi @Beverly Braham-Durica Would you please provide some info to help others ponder this one? * What is the filter for your scrum board? * What is the status of the epic that is showing on the board? * If the epic that is showing is completed, is it also marked as "done" in the epic panel? Thanks, and best regards, Bill

Hi @VP Welcome to the community! I do not know how you can make that field editable, but how about a work-around: Press the period key "." to pop-up shortcuts, and then start typing the name of the target status (e.g. UAT), and when it appears in the type-ahead search, press enter to select. Best regards, Bill

Vlad, here is Atlassian's how-to on that: https://confluence.atlassian.com/cloud/get-help-and-support-744721659.html Or, just https://support.atlassian.com/ Best regards, Bill

Hi @Glaucia de Oliveira Castro ... and welcome to the community! FYI: I do not work for Jira or any marketplace vendors. I do not believe what you ask is possible with Jira Cloud, out-of-the-box. Consider searching the marketplace for some options. I saw another community post about an add-on called Aha that might do what…

Hi vzymo@softserveinc.com ... I haven't use Aha, and from my short read on the features, the grouping by epics may be an intended behavior. Consider pinging Aha support / documentation to confirm that. If that doesn't help, I'd submit a support ticket to Atlassian. Good luck, and best regards, Bill

Hi vzymo@softserveinc.com Is this a classic or Next Gen board? If Next Gen, I don't know much about that feature set of Jira. Thanks!

Hi @Diniz de Miranda ... welcome to the community! As noted by Ollie, yes you can create two boards for one backlog, making one Kanban and one Scrum, with mapped statuses and different filters to show the status values you want to include. Of note: your scenario is fairly normal (one workflow feeding another), however Jira…

Hi @Catherine Lua and welcome to the community! You could create a filter to find this: project = X AND Sprint IS EMPTY And, add more criteria if you want to limit the set further. Here is some help on the topic of filters: https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-764478330.html Best regards,…

Hi @Esther Strom and welcome to the community! There is no built-in answer for your question...yet. Here is a link to the same question asked by others, and they provide some links to suggestions you can vote for as additions to Jira…

Anthony, here are suggestions submitted around this topic: https://jira.atlassian.com/browse/JSWCLOUD-16179 https://jira.atlassian.com/browse/JRACLOUD-67328 https://jira.atlassian.com/browse/JRACLOUD-70750

Hi @AJ Palmer Per several other posts I have seen in the community, global disable is not an option yet. It would be great if someone from Atlassian would respond to these requests for a global disable. Experiments are great: that is one way to learn about fit/function for a product change. And, changing more often than…

Hi @Matthieu Lux and welcome to the community! This sounds like a permissions issue for the filter. Check the filter to ensure it is shared with the user group you want to access the board. If that does not solve the issue, please post your board filter so others can help determine if that is the issue. Thank you! Best…

Thanks, @László Barta I agree with John that you could next submit a support ticket to Atlassian. Best regards, Bill

Hi vzymo@softserveinc.com Sorry for the delay in responding. Would you please post a pic of what your board is showing? I just tried this with a test board, with various mixes of epics, stories, and subtasks, and I cannot repro what you are describing. Thanks, Bill

Hi @Jason Markowitz and welcome to the community! It may help people answer this issue if you would please describe what problem are you trying to solve by having a board that spans all of the projects for a department. Thank you! Best regards, Bill

Hi vzymo@softserveinc.com and welcome to the community! What is your board's complete filter? Knowing that will help to diagnose the issue. Best regards, Bill

Hi @László Barta Have you tried clearing the browser cached and saved content to see if that helps? I have seen a few community posts indicating that helped due to some saved/broken content for the board. Best regards, Bill

Thanks, John. We'll take a look. __Bill