Bill Sheboy Expert

Hi @Chrystian Soto Welcome to the community! For this issue, I can think of a couple of issues to check: * For the people you mention, do they have permission to browse the specific issues? * Next, ask your admin to check the notification scheme to see if the users can be notified. Best regards, Bill

Hi @Oleksii Okhmush Please look at this posting to see if the solution using custom rule automation would work for your needs: https://community.atlassian.com/t5/Jira-questions/How-to-auto-comment-send-email-if-a-comment-is-added-to-an-issue/qaq-p/663121 Best regards, Bill

Hi @Artur Malak Try using the shortcut key "z" to cycle through the full screen views. Best regards, Bill

Thanks, Simon. Who created the filter? Was it you or someone else? If another user they may need to grant access to others.

Hi! Maybe add a comment to the request linked above...that may move it up from "under consideration". That's what I just did. :^)

Hi @Simon Leclercq Where is the filter you are trying to change? On a specific board, a dashboard gadget, a saved filter, etc.? Best regards, Bill

Hi @Rthomas Welcome to the community! Are you trying to show alignment to a planned amount of work completion over time, see progress and issues impacting flow of work, or something else? Showing a plan (like the scope of work for a sprint) may be difficult with the tools in JIRA's Kanban reporting...out of the box. You…

Greetings! There appear to be a few defects on this for cloud and server, which our vendor has closed as "no repro". After analyzing some cases where this problem occurs on one of our team's Kanban boards, I see that when an issue goes backwards in the columns (status flow), the time appears to be computed as: "Days in…

Hi @aliang I suggest checking these things to find why the issues are not showing: * Check the board filter. Maybe copy it and take over to Issues and Filters to see if you get what you expect. * Next, check if there is a sub-filter removing some things * Next, if any issues were in a release that has been "released", they…

Hi @Purnima Lingadahalli Welcome to the community! One idea for agile teams is improving the flow of work, from start to delivery. So, it can help to make visible how long work spends in various steps. Seeing this info can lead teams to discuss "why" work is in a step for a while: * Is it blocked * Is it bigger/more…

Hi Scott, That is interesting... Then again, I have turned off the Jira experiment participation in my user profile. Have you tried to drag the Backlog status (on the left) back into your Backlog column? Best regards, Bill

Hi @Scott Cahill Would you please add some details to what you are seeing? That will help the community comment on this. For example, did you previously have backlog as a column on the board itself? If so, then maybe the mapped status values on the board have changed, moving Backlog to the left of the board. Best regards,…

Hi @Shelley_Loethen Welcome to the community! This issue was apparently fixed in Sept 2019, and maybe it has re-appeared. Please see this ticket for the workaround: https://jira.atlassian.com/browse/JRACLOUD-72811 And, if you are still having the issue, please consider submitting a new defect to Atlassian. Best regards,…

Hi @Damon Gaylor I do not believe you can do that with out-of-the-box JIRA's JQL. If you have something like the add-on ScriptRunner I think there is a function to return the closed sprint prior to export. Without the add-on, I just added a formula to my exported data in Excel to locate the last sprint column containing…

Hi Avery, Thanks for clarifying. I do not believe you can do that with out-of-the-box JIRA. What I do is save my partial search snippets in my favorite editor, or as favorites, so I can quickly start where I want. The editor way does require a copy/paste but it saves me recreating the syntax for complicated searches. Best…

Hi @dianelee99 and Welcome to the community! To add to what @Ravi Sagar _Sparxsys_ suggested, if you post an image of your boards configurations, showing the status mapping to columns, people can suggest more details to help. Thank you. Best regards, Bill

Hi @Axel Briones and, Welcome to the community! It seems you are asking about removing completed work from the board after a while of time. Is that what you want? If so, you can alter your board's filter to drop off items which have been released as part of a fixVersion or after a period of time. For example, one team I…

Hi @Lydia M As you note, Reporter is a single entry field. What do you think of adding a custom field, something like Reporters, to contain your list of names? If that would work please talk to your admin for assistance adding the field. FYI, here is the documentation on advanced searching and it lists many of the field…

Hi @Avery Krouse Welcome to the community! Have you tried marking your search as a favorite (starred)? Then you can just expand the sidebar and quickly select one of your favorite/recent searches. Best regards, Bill

Hi @Vinoth Vanchinathan Short answer: Without add-ons or Atlassian adding a new feature, I do not believe you can do this with one query. Longer answer: You can get close with some queries, exports to Excel, and follow-up queries. For example... This query would return the epics, stories, and bugs associated to a list of…

You're welcome... I'm glad to hear it helped.

Hi @Federico Quiroz Trujillo ...and welcome to the community! If the people changed the story themselves, have you tried the updatedBy() function? Here is the help information for the function:…

Hi @maksya Thanks for the additional detail, and... I don't know how you would count changes to multiple criteria against a project's issues' logs with out of the box JIRA features for JQL. Are you are using the Server edition? If so, you may need to work with your admin to run some queries directly against the database…

Hi @Dipak Naokar Thanks for the additional info; that is a lot of questions related to time-tracking! Let's try to break this down into 2 ideas, which may help you decide what you actually need to track. First, what do your project management office (PMO) or Controller say about time tracking and agile efforts? * They may…

Hi @maksya and thanks for clarifying. There are some status history search features that may help. Maybe something like: project = PROJ AND labels = problem AND status CHANGED TO Closed DURING ('yyyy/mm/dd', 'yyyy/mm/dd') Please look here for more details:…

Hi @maksya What is the query for which you want to get older items? Having this will help the community members answer your question. Thanks! Best regards, Bill

Hi @Dipak Naokar To help the members of the community answer your questions, would you please explain what problem you are trying to solve by tracking the effort agile events? For example, is this a billable hours situation (capital versus expense charges)? Best regards, Bill

Hi @Esther Strom That is a puzzle then... What is the filter for your board? And, would you provide a screenshot showing the top of your backlog indicating an item that is done? Maybe use a quick filter to do so. Thanks, and best regards, Bill

Hi @Esther Strom Is your Done status the last one on your board? My understanding is that only the issues in status (es) mapped to the last column on the board disappear from the backlog. Please see this article for more information:…

Hi @Meredith Moritz Welcome to the community! You can sort by the StatusCategory field and that should work to put the issues in To Do, In Progress, and Done status order. Best regards, Bill