Bill Sheboy Expert

Hi @rmethaji Thanks for clarifying. The issues you note is why I suggested creating a query and subscribing to it. For example: project IN (MyProjectA, MyProjectB) AND fixVersion IN unReleasedVersions() ORDER BY Key Please see this documentation for more information on advanced searching functions, such as…

Hi Paige, Thinking from an agile perspective (regardless of JIRA tooling)... when a team has work to do, managing that work in one place helps them stay focused and not overloaded. It also encourages them to do one thing at a time until done, reducing task-switching. So I am suggesting: one team and one JIRA board showing…

Hi @Paige Annunziato To help the community provide better assistance, perhaps you could clarify a bit... * Are there 3-4 teams doing different work or one team doing 3-4 types of work? A board is just a filtered view of a project (a backlog). If you have 3-4 teams, creating separate boards, with stable separate filters,…

Hi @rmethaji Are you able to write a JQL query for what you want to know? If so, create the query/filter, save it, and then subscribe so it emails you once a week. Here is the documentation on subscribing: https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html Best regards, Bill

Hi @Naveen Mata -- Welcome to the Atlassian community! Try this for JIRA Cloud [~accountid:{{assignee.accountId}}] After the user/privacy changes, the id is the thing you need to link to the user. Best regards, Bill

First, add the custom field... maybe something like: OPPLabelCount Then in project settings, automation, add a rule: * Trigger: Value changes for Label * Condition: any additional criteria you want...such as contains OPP * Action: Edit issue, selecting OPPLabelCount, and setting the value to {{issue.labels.size}} Later in…

Hi, @Emily Uberti I haven't used ScriptRunner for a while, but you could probable make a counting function that the query accesses. I don't have ScriptRunner now, so I just tried a work-around using automation rules, and I was able to easily count the labels (which are a list) using {{issue.labels.size}} If you are okay…

Hi, community! After a comment from an Atlassian developer on another question, it appears the problem is the documentation for text functions, not the split() function itself. The gap may have been caused when the information was ported over after Atlassian acquired the automation product. Who knows... Split produces a…

Hi @Yvan Martin Thanks for explaining that, it helps, and...I think you are confirming the point: you had to explain how the function works as the documentation for split() and other functions is incomplete/inaccurate. The references for further explanation on the text function page points to Oracle documentation, which…

Hi @Rich Steenwyk Are there any required fields that are normally set when you create an issue of that type? If so, were they set in your action for creating the new issue? Best regards, Bill

Gotcha; so this depends upon the level to which you want to nag...I mean alert...someone. As the sub-task is the item changing, it doesn't matter the conditions of the parent's fields; you just want to alert about missing data, correct? You might need a triggered rule on the sub-task, and either a manual or scheduled rule…

Hi @Casper Frost -- Welcome to the Atlassian community! I have not found a way to nest smart values, using one as part of another function in the automation. I think there is an open backlog item for Code Barrel (now part of Atlassian) to add the feature. Best regards, Bill

Hi @Malka I don't see any OR conditions... Only AND using sequential condition tests. Have you tried something like a trigger on a change to the Release Notes Required field, and then use either a JQL condition containing an OR clause, or If/Else to send the alert you want? The If/Else may be better for your case, and…

Hi @Yvan Martin Thanks for the info, and topic switch, kind of: where can we find more documentation on the automation functions and smart values, as Boris asked earlier? Here's an example post that I tried to get help from the community as the docs do not seem to match the behavior:…

Very odd... John's advice is a good way to proceed: Find an issue you *believe* should be included in the results, and then build the query piece by piece to figure out what is removing the items. Then you can adjust accordingly. For example: project = X project = X AND sprint IN (nnn) project = X AND sprint IN (nnn) AND…

Hi @Emily Uberti Unfortunately, labels is one of the fields that cannot be searched with wildcards using out-of-the-box JIRA. If you have one of the scripting add-ons, you can do this. Just do a browser search for "JIRA label wildcard search" to see various examples, depending on your add-ons. Best regards, Bill

Hi, @Jenny Wilder In your screen grab, there appears to be a space within the quotations for the project name in the JQL: "Tech Project Management Curriculum " Is that the actual name of the project, with the trailing space? If not, that would match no projects and so show no results, right?

Hi @boris.lapouga -- Welcome to the Atlassian community! The only two attributes I see in the "new" version of the smart value documentation are Title and URL: https://support.atlassian.com/jira-software-cloud/docs/smart-values-development/ You could also follow these instructions to do a REST API call for an example issue…

Thanks, Anita. Sorry, I didn't mean those to be questions to you... just examples of things a team could discuss when expected work doesn't finish during the sprint. __Bill

Hi, and thanks for the explanation, Anita. Sounds like a good idea to leave the additional "ready for build" work in the backlog until the team needs it. It can always be pulled in later, and reduces the need to tweak the board filter to get the metrics adjusted. I wondered about one more thing you noted: pulling…

That must be the case. Maybe check the REST API definitions to see if the Bitbucket stuff is available with another call. However, if it didn't come back with the get call, I doubt it is available. What happens when you export all fields from a JQL query? Can you see the field names then, are are they also from the…

I would search for the text "deployment" as that seems to be prefix of those smart values. If you do not see it, this may be one of those cases where the names in the JSON do not match the names available in JQL. In that case, maybe search for the actual values and work backwards to identify any candidate attribute names.

Oops, sorry. Please try this: NOT status CHANGED AFTER -5d

Hi @simarpreet singh If you do not want to purchase a marketplace add-on, you could use automation rules and include links to the attachments. The key with this approach is that the recipients would need JIRA accounts in order to open the links to the attachments. Best regards, Bill 

Hi @Anita Palmer To help the community answer, what problem are you trying to solve? For agile teams, stretch work often is a smell of over committing, schedule pressure, or "irrational exuberance". Instead of using stretch work, consider planning for the capacity the team believes they have, and refine enough additional…

Hi @[deleted] I do not know the answer to your question, but I wonder if you use the REST API to capture a few example issues, maybe it will show you additional attributes that you can query. Please see here for an explanation of how to find additional possible smart values:…

Hi @Vineet Sawhney Have you tried something like: status NOT CHANGED AFTER -5d

Thanks for that info. If the Ready to Test status/step is on your scrum board, but you want to show items that are not in the active sprint, perhaps you shouldn't be using a scrum board. Please recall that the scrum board shows what is in the active sprint based upon the filter. When you want to also show items on that…

Hi, Jonas. Good point, and interesting question. You could use a schedule to reduce impact, or... You could add another condition to exclude sub-tasks which already have watchers, using JQL. Then they would only get notified for the newly added sub-task watch changes, right? Of note: if the parent issue's watchers…

Hi, @Eric.Braverman Here are some specific steps for what @Ravi Sagar _Sparxsys_ suggested: 1) Navigate to Issues and Filters from your project 2) Select Advanced search 3)Enter a query, such as below. Substitute your project name for my_project. project = my_project AND duedate <= -2d ORDER BY duedate ASC 4) Run the…